Customer Service Jobs in Perris, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 66 Jobs

Technical Customer Service Representative

  • Irvine, CA (24 miles from Perris, CA)
  • 12 hours ago
  • Irvine, CA (24 miles from Perris, CA)
  • 12 hours ago

What You Bring + Minimum 2 years of technical troubleshooting experience, plus 1+ year of customer service or phone support + HVAC field experience is required + High School Diploma or equivalent +...

Senior Customer Service Representative - Corporate

  • Irvine, CA (24 miles from Perris, CA)
  • 12 hours ago
  • Irvine, CA (24 miles from Perris, CA)
  • 12 hours ago

service metrics. + Participate in cross-functional projects to enhance customer service. + Maintain up-to-date knowledge of industry trends and company products. + Heavy client communications via email...

Sales and Customer Service Associate

  • Riverside, CA (15 miles from Perris, CA)
  • 13 hours ago
  • Riverside, CA (15 miles from Perris, CA)
  • 13 hours ago

As a Sales and Customer Service Associate for Frontier Communications, you'll do more than sell services: you'll build trust, answer questions, and make life a little easier for every customer you meet...

Customer Service Representative

  • Corona, CA (15 miles from Perris, CA)
  • 1 day ago
  • Corona, CA (15 miles from Perris, CA)
  • 1 day ago

Hajoca is looking for a Customer Service Representative at their Corona, CA location. Pay for Customer Service Representative is between $18.00 and $25.00 per [hour at this location....

Customer Service Representative Customer Service Representative

  • Redlands, CA (18 miles from Perris, CA)
  • 1 day ago
  • Redlands, CA (18 miles from Perris, CA)
  • 1 day ago

Customer Service Representative Esri 3.4 ( ) Redlands, CA Why you should apply for a job to Esri : 63% say women are treated fairly and equally to men 75% would recommend this company to other women...

LP Customer Service Associate II LP Customer Service Associate II

  • Moreno Valley, CA (9 miles from Perris, CA)
  • 1 day ago
  • Moreno Valley, CA (9 miles from Perris, CA)
  • 1 day ago

LP Customer Service Associate II TJX Companies 3.5 ( ) Moreno Valley, CA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...

Pharmacy Customer Service Associate

  • San Bernardino, CA (22 miles from Perris, CA)
  • 1 day ago
  • San Bernardino, CA (22 miles from Perris, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative Tech I

  • San Juan Capistrano, CA (19 miles from Perris, CA)
  • 1 day ago
  • San Juan Capistrano, CA (19 miles from Perris, CA)
  • 1 day ago

Qualifications: Required Work Experience: Three (3) to five (5) years clinical laboratory or customer service experience....

Customer Service Representative

  • San Bernardino, CA (22 miles from Perris, CA)
  • 1 day ago
  • San Bernardino, CA (22 miles from Perris, CA)
  • 1 day ago

Are you a customer service superstar ready to take your skills to the next level?...

Inbound Customer Service Representative

  • Chino, CA (22 miles from Perris, CA)
  • 2 days ago
  • Chino, CA (22 miles from Perris, CA)
  • 2 days ago

Manage a large number of Inbound calls in a timely manner while delivering great customer service....

Customer Service Representative

  • Chino, CA (22 miles from Perris, CA)
  • 2 days ago
  • Chino, CA (22 miles from Perris, CA)
  • 2 days ago

Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service....

Customer Service Representative

  • Lake Elsinore, CA (11 miles from Perris, CA)
  • 2 days ago
  • Lake Elsinore, CA (11 miles from Perris, CA)
  • 2 days ago

Store 2706065: 31601 Riverside Drive, Lake Elsinore, California 92532 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Associate - Temporary

  • Riverside, CA (15 miles from Perris, CA)
  • 3 days ago
  • Riverside, CA (15 miles from Perris, CA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Agent, Admin ( Warehouse Clerk)

  • Riverside, CA (13 miles from Perris, CA)
  • 3 days ago
  • Riverside, CA (13 miles from Perris, CA)
  • 3 days ago

The Customer Service Agent, Admin has the basic responsibility for label control, yard coordination, and administrative functions in support of the entire outbound (Shipping and Picking) operation....

Customer Support Associate

  • San Bernardino, CA (22 miles from Perris, CA)
  • 3 days ago
  • San Bernardino, CA (22 miles from Perris, CA)
  • 3 days ago

Uphold customer service standards by following Standard Operating Procedures (SOPs). Escalate issues appropriately and document resolutions as needed....

Demographic Data for Perris, CA

Moving to Perris, CA? Find some basic demographic data about Perris, CA below.


Local
National
118,465
1,109
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Perris, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Perris, CA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Perris, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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