Customer Service Jobs in Palm Desert, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Coachella, CA (10 miles from Palm Desert, CA)
- 45+ days ago
- Coachella, CA (10 miles from Palm Desert, CA)
- 45+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Desert Hot Springs, CA (20 miles from Palm Desert, CA)
- moments ago
- Desert Hot Springs, CA (20 miles from Palm Desert, CA)
- moments ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Palm Springs, CA (18 miles from Palm Desert, CA)
- 1 day ago
- Palm Springs, CA (18 miles from Palm Desert, CA)
- 1 day ago
Job Summary: This position requires excellent interpersonal and customer service skills....
by providing a superior level of customer service to members, prospective members, and guests....
LP Customer Service Associate II
- Indio, CA (6 miles from Palm Desert, CA)
- 9 days ago
- Indio, CA (6 miles from Palm Desert, CA)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Indio, CA (6 miles from Palm Desert, CA)
- 11 days ago
- Indio, CA (6 miles from Palm Desert, CA)
- 11 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Pharmacy Customer Service Associate
- Palm Springs, CA (18 miles from Palm Desert, CA)
- 22 days ago
- Palm Springs, CA (18 miles from Palm Desert, CA)
- 22 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (35 hours)
- Coachella, CA (10 miles from Palm Desert, CA)
- 29 days ago
- Coachella, CA (10 miles from Palm Desert, CA)
- 29 days ago
The Customer Service Representative is responsible for assisting customers with banking transactions and offers referrals for additional products and services. Delivers excellent customer service....
- La Quinta, CA (4 miles from Palm Desert, CA)
- 30+ days ago
- La Quinta, CA (4 miles from Palm Desert, CA)
- 30+ days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative Nights and Weekend
- Cathedral City, CA (10 miles from Palm Desert, CA)
- 30+ days ago
- Cathedral City, CA (10 miles from Palm Desert, CA)
- 30+ days ago
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 34220 Monterey Ave, Palm Desert,...
Customer Service Representative
- Coachella, CA (10 miles from Palm Desert, CA)
- 45+ days ago
- Coachella, CA (10 miles from Palm Desert, CA)
- 45+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative ( REMOTE WORK )
- Cathedral City, CA (10 miles from Palm Desert, CA)
- 90+ days ago
- Cathedral City, CA (10 miles from Palm Desert, CA)
- 90+ days ago
What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional...
Remote WorkDemographic Data for Palm Desert, CA
Moving to Palm Desert, CA? Find some basic demographic data about Palm Desert, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Palm Desert, CA
Highest Education Level
Customer Services in Palm Desert, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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