Customer Service Jobs in Orinda, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 87 Jobs

Customer Service Representative

  • Antioch, CA (22 miles from Orinda, CA)
  • 9 days ago
  • Antioch, CA (22 miles from Orinda, CA)
  • 9 days ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative (JB&A)

  • San Rafael, CA (18 miles from Orinda, CA)
  • 6 hours ago
  • San Rafael, CA (18 miles from Orinda, CA)
  • 6 hours ago

Come join us to stay true to our mission of delivering ONLY the best customer service!...

Customer Service Associate - Temporary

  • Concord, CA (11 miles from Orinda, CA)
  • 11 hours ago
  • Concord, CA (11 miles from Orinda, CA)
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Veterinary Client Service Representative

  • San Rafael, CA (18 miles from Orinda, CA)
  • 1 day ago
  • San Rafael, CA (18 miles from Orinda, CA)
  • 1 day ago

Experience & Skills Req uirements: Customer service experience and 2 years experience in veterinary medicine are highly preferred Great communication skills - Team oriented with an ability to collaborate...

Part-time Customer Service Agent

  • San Francisco, CA (13 miles from Orinda, CA)
  • 1 day ago
  • San Francisco, CA (13 miles from Orinda, CA)
  • 1 day ago

We offer a variety of jobs that fall under the umbrella of Customer Service Agent....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Berkeley, CA (4 miles from Orinda, CA)
  • 1 day ago
  • Berkeley, CA (4 miles from Orinda, CA)
  • 1 day ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Representative

  • Oakland, CA (6 miles from Orinda, CA)
  • 1 day ago
  • Oakland, CA (6 miles from Orinda, CA)
  • 1 day ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative

  • Walnut Creek, CA (6 miles from Orinda, CA)
  • 1 day ago
  • Walnut Creek, CA (6 miles from Orinda, CA)
  • 1 day ago

Customer Service Specialists work closely with our Outside Sales Team and are expected to build lasting customer relationships....

Client Service Representative

  • San Francisco, CA (13 miles from Orinda, CA)
  • 2 days ago
  • San Francisco, CA (13 miles from Orinda, CA)
  • 2 days ago

service role with a demonstrated track record of providing excellent customer care Team player that is also able to work independently Experience of customer service, building rapport over the telephone...

Client Service Representative

  • Antioch, CA (22 miles from Orinda, CA)
  • 2 days ago
  • Antioch, CA (22 miles from Orinda, CA)
  • 2 days ago

Hourly rate: $24-27 DOE Additional shift diff for any hours worked between 12am-7am Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets...

Senior Customer Service Representative

  • Bay Point, CA (17 miles from Orinda, CA)
  • 2 days ago
  • Bay Point, CA (17 miles from Orinda, CA)
  • 2 days ago

service representatives....

Customer Service Representative

  • San Francisco, CA (13 miles from Orinda, CA)
  • 2 days ago
  • San Francisco, CA (13 miles from Orinda, CA)
  • 2 days ago

Position Overview: We are looking for a Customer Service Representative to join our team in our downtown San Francisco office....

Customer Service Associate

  • Millbrae, CA (21 miles from Orinda, CA)
  • 2 days ago
  • Millbrae, CA (21 miles from Orinda, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • San Rafael, CA (18 miles from Orinda, CA)
  • 3 days ago
  • San Rafael, CA (18 miles from Orinda, CA)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Client Relations Associate

  • Oakland, CA (6 miles from Orinda, CA)
  • 3 days ago
  • Oakland, CA (6 miles from Orinda, CA)
  • 3 days ago

This role blends customer service, account management, and sales support in a fast-paced creative environment....

Demographic Data for Orinda, CA

Moving to Orinda, CA? Find some basic demographic data about Orinda, CA below.


Local
National
19,496
554
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Orinda, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Orinda, CA offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Orinda, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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