Customer Service Jobs in Ontario, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Montclair, CA (2 miles from Ontario, CA)
- 10 days ago
- Montclair, CA (2 miles from Ontario, CA)
- 10 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Riverside, CA (16 miles from Ontario, CA)
- 16 hours ago
- Riverside, CA (16 miles from Ontario, CA)
- 16 hours ago
service and sales management teams through regular meetings and hands-on training to ensure exceptional service standards are met Qualifications We Look for in a Customer Representative: 03 years of...
Customer Service Representative
- Placentia, CA (17 miles from Ontario, CA)
- 19 hours ago
- Placentia, CA (17 miles from Ontario, CA)
- 19 hours ago
Customer Service Representative Placentia, CA | Temp-to-Hire | $22$28/hr (Depending on Experience) Partnered with Vaco your career advocate Are you a customer service professional who thrives in a fast-paced...
Customer Service Representative (Copy)
- Anaheim, CA (23 miles from Ontario, CA)
- 2 days ago
- Anaheim, CA (23 miles from Ontario, CA)
- 2 days ago
Customer Service Representative (Copy) Anaheim, CA Customer Service Rep Payrate: $21/hr Onsite in Anaheim, CA 92806 Length of Assignment: 6 months Schedule: M-F 8-5 Start ASAP Weekly Pay and Benefits...
Loss Prevention Customer Service Associate II
- Monrovia, CA (19 miles from Ontario, CA)
- 2 days ago
- Monrovia, CA (19 miles from Ontario, CA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Devore Hghts, CA (23 miles from Ontario, CA)
- 3 days ago
- Devore Hghts, CA (23 miles from Ontario, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Irvine, CA (22 miles from Ontario, CA)
- 3 days ago
- Irvine, CA (22 miles from Ontario, CA)
- 3 days ago
RESPONSIBILITIES Answer all incoming concerns/needs from all customers Key pick-up request, Handle transportation/routing on delivery questions Process will-call orders Provide customers with invoice...
Customer Service Associate - Temporary
- Riverside, CA (16 miles from Ontario, CA)
- 3 days ago
- Riverside, CA (16 miles from Ontario, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Ontario, CA
- 3 days ago
- Ontario, CA
- 3 days ago
Hallmark Aviation is seeking CUSTOMER SERVICE REPRESENTATIVES to provide Exceptional service to our WORLD CLASS International Airline at ONT airport....
Warehouse Customer Service Representative
- Riverside, CA (16 miles from Ontario, CA)
- 3 days ago
- Riverside, CA (16 miles from Ontario, CA)
- 3 days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Customer Service Representative
- El Monte, CA (22 miles from Ontario, CA)
- 3 days ago
- El Monte, CA (22 miles from Ontario, CA)
- 3 days ago
We are looking for a friendly Customer Service Representative with order processing experience! This Customer Service Rep will provide exceptional customer service to our customers....
Loss Prevention Customer Service Associate II
- Whittier, CA (21 miles from Ontario, CA)
- 3 days ago
- Whittier, CA (21 miles from Ontario, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Veterinary Client Service Representative - Part-Time
- Garden Grove, CA (24 miles from Ontario, CA)
- 3 days ago
- Garden Grove, CA (24 miles from Ontario, CA)
- 3 days ago
The Garden Grove Dog and Cat Hospital is looking for a Part-Time Veterinary Client Service Representative to join our busy multi-doctor practice located in Garden Grove. Being a receptionist in...
Loss Prevention Customer Service Associate II-1
- Monrovia, CA (19 miles from Ontario, CA)
- 4 days ago
- Monrovia, CA (19 miles from Ontario, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Care Representative II
- Anaheim, CA (23 miles from Ontario, CA)
- 4 days ago
- Anaheim, CA (23 miles from Ontario, CA)
- 4 days ago
Preferred: Education beyond High School diploma, multiple years of experience in a customer service role, in high volume call center environment. Prior experience w/ ERP system (JD Edwards)....
Demographic Data for Ontario, CA
Moving to Ontario, CA? Find some basic demographic data about Ontario, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Ontario, CA
Highest Education Level
Customer Services in Ontario, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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