Customer Service Jobs in Ontario, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Santa Ana, CA (24 miles from Ontario, CA)
- 1 hour ago
- Santa Ana, CA (24 miles from Ontario, CA)
- 1 hour ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Senior Customer Service Representative
- S el Monte, CA (23 miles from Ontario, CA)
- 12 hours ago
- S el Monte, CA (23 miles from Ontario, CA)
- 12 hours ago
We are actively seeking for Customer Service Representative to handle our growing online and wholesale business. This position is based in our S El Monte, California fulfillment center....
Adecco is looking for a** **Bilingual Customer Service Representative** **.** **Pay rate:** $ 19.00/hr....
Remote Benefits Customer Service Representative- MUST LIVE WITHIN 2 HOURS OF SAN DIEGO, CA
- Ontario, CA
- 15 hours ago
- Ontario, CA
- 15 hours ago
HELPING PEOPLE - NO WEEKENDS - NORMAL Business Hours Skills Customer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension...
Remote WorkCustomer Service Representative
- Brea, CA (16 miles from Ontario, CA)
- 15 hours ago
- Brea, CA (16 miles from Ontario, CA)
- 15 hours ago
Provide outstanding and exceptional customer service. KEY COMPETENCIES & SKILLS Excellent written and verbal communication skills. Proficient in Microsoft Office and ERP systems....
Customer Service Representative
- Irvine, CA (22 miles from Ontario, CA)
- 15 hours ago
- Irvine, CA (22 miles from Ontario, CA)
- 15 hours ago
**RESPONSIBILITIES** + Answer all incoming concerns/needs from all customers + Key pick-up request, Handle transportation/routing on delivery questions + Process will-call orders + Provide customers...
Customer Service Representative
- El Monte, CA (22 miles from Ontario, CA)
- 16 hours ago
- El Monte, CA (22 miles from Ontario, CA)
- 16 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Irvine, CA (22 miles from Ontario, CA)
- 17 hours ago
- Irvine, CA (22 miles from Ontario, CA)
- 17 hours ago
Insight Global is looking for a remote customer service representative for one of their largest healthcare clients located in Southern California. Specific Duties: 1....
Amazon Locker+ Customer Service Associate
- Irvine, CA (22 miles from Ontario, CA)
- 20 hours ago
- Irvine, CA (22 miles from Ontario, CA)
- 20 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Pharmacy Customer Service Associate
- Placentia, CA (17 miles from Ontario, CA)
- 22 hours ago
- Placentia, CA (17 miles from Ontario, CA)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Irvine, CA (22 miles from Ontario, CA)
- 1 day ago
- Irvine, CA (22 miles from Ontario, CA)
- 1 day ago
Passionate about pets and providing exemplary customer service and exceptional patient care, Join our team!...
Customer Service Representative
- Santa Ana, CA (24 miles from Ontario, CA)
- 1 day ago
- Santa Ana, CA (24 miles from Ontario, CA)
- 1 day ago
Documentation and reporting: Accurately document customer interactions and transactions in customer service software....
Retail Customer Experience Associate, Montclair Plaza - Full Time
- Montclair, CA (2 miles from Ontario, CA)
- 1 day ago
- Montclair, CA (2 miles from Ontario, CA)
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative (Bilingual)
- Covina, CA (14 miles from Ontario, CA)
- 1 day ago
- Covina, CA (14 miles from Ontario, CA)
- 1 day ago
Your Opportunity Customer Service RepresentativeCheck Into CashCovina, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
Customer Service Representative, Sr. (OneCare) (Bilingual Required)
- Orange, CA (22 miles from Ontario, CA)
- 1 day ago
- Orange, CA (22 miles from Ontario, CA)
- 1 day ago
Customer Service Representative, Sr....
Demographic Data for Ontario, CA
Moving to Ontario, CA? Find some basic demographic data about Ontario, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Ontario, CA
Highest Education Level
Customer Services in Ontario, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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