Customer Service Jobs in Oakville, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 26 Jobs

Part Time Customer Service and Sales Associate

  • Fairfield, CA (23 miles from Oakville, CA)
  • 3 days ago
  • Fairfield, CA (23 miles from Oakville, CA)
  • 3 days ago

The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...

70182-LP Customer Service Associate II 70182-LP Customer Service Associate II

  • Vallejo, CA (18 miles from Oakville, CA)
  • 3 days ago
  • Vallejo, CA (18 miles from Oakville, CA)
  • 3 days ago

70182-LP Customer Service Associate II TJX Companies 3.5 ( ) Vallejo, CA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...

Customer Care Representative

  • Santa Rosa, CA (20 miles from Oakville, CA)
  • 5 days ago
  • Santa Rosa, CA (20 miles from Oakville, CA)
  • 5 days ago

service, call center, banking or retail sales experience....

Lead Customer Service Representative

  • Novato, CA (22 miles from Oakville, CA)
  • 5 days ago
  • Novato, CA (22 miles from Oakville, CA)
  • 5 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Associate

  • Rohnert Park, CA (18 miles from Oakville, CA)
  • 6 days ago
  • Rohnert Park, CA (18 miles from Oakville, CA)
  • 6 days ago

Position Overview The Customer Service Associate (CSA) is essential to our team, providing excellent customer service, assisting with daily store operations, and ensuring that our stores remain safe...

Export Customer Service Associate

  • Saint Helena, CA (7 miles from Oakville, CA)
  • 7 days ago
  • Saint Helena, CA (7 miles from Oakville, CA)
  • 7 days ago

At least 3 years of experience in customer service and export, preferably in the wine or beverage industry. Strong interpersonal and communication skills, both written and verbal....

Customer Service Representative

  • American Canyon, CA (18 miles from Oakville, CA)
  • 8 days ago
  • American Canyon, CA (18 miles from Oakville, CA)
  • 8 days ago

Customer Service Representative Last Bottle, Inc American Canyon, CA Job Description: Become a Part of Our Energetic Team: We're offering an exhilarating opportunity as a Customer Service Representative...

Amazon Locker+ Customer Service Associate

  • Santa Rosa, CA (20 miles from Oakville, CA)
  • 8 days ago
  • Santa Rosa, CA (20 miles from Oakville, CA)
  • 8 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Rohnert Park, CA (18 miles from Oakville, CA)
  • 8 days ago
  • Rohnert Park, CA (18 miles from Oakville, CA)
  • 8 days ago

Demonstrating a commitment to continuous learning in veterinary administration, with a strong focus on customer service. Making quality decisions to choose the most appropriate course of action....

Member Advocate - Customer Service Representative

  • Napa, CA (9 miles from Oakville, CA)
  • 12 days ago
  • Napa, CA (9 miles from Oakville, CA)
  • 12 days ago

Qualifications One to three (1-3) years of related customer service experience Bachelor's degree preferred Excellent phone and written communication skills Proficiency and aptitude in use of computer...

Customer Service Associate / Cashier : St Helena Sams General Store

  • Saint Helena, CA (7 miles from Oakville, CA)
  • 12 days ago
  • Saint Helena, CA (7 miles from Oakville, CA)
  • 12 days ago

Excellent customer service and a polite and engaging personality. Commitment to customer satisfaction and service excellence....

Retail Customer Service Specailsit

  • Santa Rosa, CA (20 miles from Oakville, CA)
  • 17 days ago
  • Santa Rosa, CA (20 miles from Oakville, CA)
  • 17 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Associate

  • Cotati, CA (18 miles from Oakville, CA)
  • 18 days ago
  • Cotati, CA (18 miles from Oakville, CA)
  • 18 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Vallejo, CA (18 miles from Oakville, CA)
  • 19 days ago
  • Vallejo, CA (18 miles from Oakville, CA)
  • 19 days ago

We are seeking friendly, customer service-oriented people who are dedicated to safety....

Customer Service Representative

  • Napa, CA (9 miles from Oakville, CA)
  • 23 days ago
  • Napa, CA (9 miles from Oakville, CA)
  • 23 days ago

The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Oakville, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Oakville, CA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Oakville, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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