Customer Service Jobs in Oakley, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 23 Jobs

Pharmacy Customer Service Associate

  • Brentwood, CA (12 miles from Oakley, CA)
  • 15 hours ago
  • Brentwood, CA (12 miles from Oakley, CA)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Pittsburg, CA (15 miles from Oakley, CA)
  • 4 days ago
  • Pittsburg, CA (15 miles from Oakley, CA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Fairfield, CA (24 miles from Oakley, CA)
  • 6 days ago
  • Fairfield, CA (24 miles from Oakley, CA)
  • 6 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Rio Vista, CA (9 miles from Oakley, CA)
  • 9 days ago
  • Rio Vista, CA (9 miles from Oakley, CA)
  • 9 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Concord, CA (21 miles from Oakley, CA)
  • 10 days ago
  • Concord, CA (21 miles from Oakley, CA)
  • 10 days ago

One year customer service experience. Computer literate. Excellent customer service skills. Ability to operate standard telephone system....

Customer Service Associate - Temporary

  • Danville, CA (22 miles from Oakley, CA)
  • 11 days ago
  • Danville, CA (22 miles from Oakley, CA)
  • 11 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Accounts Advisor

  • Stockton, CA (21 miles from Oakley, CA)
  • 13 days ago
  • Stockton, CA (21 miles from Oakley, CA)
  • 13 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

LP Customer Service Associate II

  • Brentwood, CA (12 miles from Oakley, CA)
  • 17 days ago
  • Brentwood, CA (12 miles from Oakley, CA)
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Vacaville, CA (24 miles from Oakley, CA)
  • 18 days ago
  • Vacaville, CA (24 miles from Oakley, CA)
  • 18 days ago

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations...

Customer Service Representative II

  • Fairfield, CA (24 miles from Oakley, CA)
  • 24 days ago
  • Fairfield, CA (24 miles from Oakley, CA)
  • 24 days ago

SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....

Customer Service Representative I

  • Fairfield, CA (24 miles from Oakley, CA)
  • 30+ days ago
  • Fairfield, CA (24 miles from Oakley, CA)
  • 30+ days ago

Overview The Customer Service Representative I will answer and resolve provider telephone and written inquiries within established time frames....

Customer Service Associate - Full-time / Part-time

  • Pleasant Hill, CA (24 miles from Oakley, CA)
  • 45+ days ago
  • Pleasant Hill, CA (24 miles from Oakley, CA)
  • 45+ days ago

Customer Service Associate - Full-time / Part-time Rebel Convenience Stores 30 days ago Description Job Title: Customer Service Associate FLSA Classification: Non-Exempt (Hourly) Department: Operations...

Retail Customer Service Associate

  • Vacaville, CA (24 miles from Oakley, CA)
  • 45+ days ago
  • Vacaville, CA (24 miles from Oakley, CA)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1500 Helen Power Dr, Vacaville,...

Retail Customer Service Associate

  • Concord, CA (21 miles from Oakley, CA)
  • 45+ days ago
  • Concord, CA (21 miles from Oakley, CA)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1225 Concord Ave, Concord, CA 94520...

Part-Time Customer Relations Specialist

  • Concord, CA (21 miles from Oakley, CA)
  • 60+ days ago
  • Concord, CA (21 miles from Oakley, CA)
  • 60+ days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Demographic Data for Oakley, CA

Moving to Oakley, CA? Find some basic demographic data about Oakley, CA below.


Local
National
44,545
443
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Oakley, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Oakley, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Oakley, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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