Customer Service Jobs in Novato, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Work From Home
- Hercules, CA (18 miles from Novato, CA)
- 1 day ago
- Hercules, CA (18 miles from Novato, CA)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote Work- Berkeley, CA (23 miles from Novato, CA)
- 2 days ago
- Berkeley, CA (23 miles from Novato, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- San Rafael, CA (11 miles from Novato, CA)
- 3 days ago
- San Rafael, CA (11 miles from Novato, CA)
- 3 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Petaluma, CA (14 miles from Novato, CA)
- 5 days ago
- Petaluma, CA (14 miles from Novato, CA)
- 5 days ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Customer Service Associate - Temporary
- El Cerrito, CA (20 miles from Novato, CA)
- 7 days ago
- El Cerrito, CA (20 miles from Novato, CA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
1007 Customer Service Representative 1 #7199
- Vallejo, CA (18 miles from Novato, CA)
- 9 days ago
- Vallejo, CA (18 miles from Novato, CA)
- 9 days ago
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service....
Remote Customer Service Representative
- Berkeley, CA (23 miles from Novato, CA)
- 10 days ago
- Berkeley, CA (23 miles from Novato, CA)
- 10 days ago
Overview As a Work From Home "Customer Service Representative", you'll work directly with customers who call our inbound phone center, selling them top fitness products and services and be the voice...
Remote WorkPharmacy Customer Service Associate
- Martinez, CA (24 miles from Novato, CA)
- 11 days ago
- Martinez, CA (24 miles from Novato, CA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Berkeley, CA (23 miles from Novato, CA)
- 15 days ago
- Berkeley, CA (23 miles from Novato, CA)
- 15 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Representative
- Vallejo, CA (18 miles from Novato, CA)
- 16 days ago
- Vallejo, CA (18 miles from Novato, CA)
- 16 days ago
Customer Service Representative 2.8 2.8 out of 5 stars 3211 Sonoma Blvd, Vallejo, CA 94590 Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is...
Customer Service Representative
- Suisun City, CA (24 miles from Novato, CA)
- 22 days ago
- Suisun City, CA (24 miles from Novato, CA)
- 22 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
1007 Customer Service Representative 1 - Bilingual #7169
- Vallejo, CA (18 miles from Novato, CA)
- 23 days ago
- Vallejo, CA (18 miles from Novato, CA)
- 23 days ago
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service....
Customer Service Representative
- Rohnert Park, CA (15 miles from Novato, CA)
- 23 days ago
- Rohnert Park, CA (15 miles from Novato, CA)
- 23 days ago
Demonstrating a commitment to continuous learning in veterinary administration, with a strong focus on customer service. Making quality decisions to choose the most appropriate course of action....
Customer Service Representative (20 hours)
- Richmond, CA (15 miles from Novato, CA)
- 29 days ago
- Richmond, CA (15 miles from Novato, CA)
- 29 days ago
The Customer Service Representative is responsible for assisting customers with banking transactions and offers referrals for additional products and services. Delivers excellent customer service....
Copy of Customer Service Representative II
- Vallejo, CA (18 miles from Novato, CA)
- 29 days ago
- Vallejo, CA (18 miles from Novato, CA)
- 29 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Demographic Data for Novato, CA
Moving to Novato, CA? Find some basic demographic data about Novato, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Novato, CA
Highest Education Level
Customer Services in Novato, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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