Customer Service Jobs in Northridge, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Canoga Park, CA (3 miles from Northridge, CA)
- 2 hours ago
- Canoga Park, CA (3 miles from Northridge, CA)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Field Services
- Sun Valley, CA (11 miles from Northridge, CA)
- 1 day ago
- Sun Valley, CA (11 miles from Northridge, CA)
- 1 day ago
Job Summary: Customer Service Representative - Public Sector Field Services Location: Southeastern San Fernando Valley Schedule: Monday-Friday, 8:00 AM - 4:30 PM We are looking for a Customer Service...
Customer Service Representative Job Details Sonova AG
- Valencia, CA (14 miles from Northridge, CA)
- 1 day ago
- Valencia, CA (14 miles from Northridge, CA)
- 1 day ago
Provide responsive and reliable customer service via phone & email Use of ERP system to process sales orders, shipments, Credits/Debits & RMA's....
- Encino, CA (5 miles from Northridge, CA)
- 1 day ago
- Encino, CA (5 miles from Northridge, CA)
- 1 day ago
Responsibilities Provides excellent customer service by responding promptly to all inbound calls, as well as service requests regarding insurance policies....
Remote WorkCustomer Service Associate - Temporary
- Thousand Oaks, CA (20 miles from Northridge, CA)
- 2 days ago
- Thousand Oaks, CA (20 miles from Northridge, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Field Services
- Van Nuys, CA (5 miles from Northridge, CA)
- 3 days ago
- Van Nuys, CA (5 miles from Northridge, CA)
- 3 days ago
Customer Service Representative Public Sector Field Services** **Location:** Southeastern San Fernando Valley **Schedule:** MondayFriday, 8:00 AM 4:30 PM We are looking for a **Customer Service Representative...
Customer Service Representative
- Valencia, CA (14 miles from Northridge, CA)
- 3 days ago
- Valencia, CA (14 miles from Northridge, CA)
- 3 days ago
Provide responsive and reliable customer service via phone & email Use of ERP system to process sales orders, shipments, Credits/Debits & RMAs....
Avis Customer Service Associate - Outdoor Lot Support (Part-Time)
- Westchester, CA (21 miles from Northridge, CA)
- 3 days ago
- Westchester, CA (21 miles from Northridge, CA)
- 3 days ago
service....
Customer Service Representative - PT
- Westchester, CA (21 miles from Northridge, CA)
- 3 days ago
- Westchester, CA (21 miles from Northridge, CA)
- 3 days ago
service....
LP Customer Service Associate II TJ Maxx Glendale Full Time
- Glendale, CA (15 miles from Northridge, CA)
- 3 days ago
- Glendale, CA (15 miles from Northridge, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Bilingual)
- Culver City, CA (18 miles from Northridge, CA)
- 4 days ago
- Culver City, CA (18 miles from Northridge, CA)
- 4 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Pharmacy Customer Service Associate
- Sun Valley, CA (11 miles from Northridge, CA)
- 4 days ago
- Sun Valley, CA (11 miles from Northridge, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
U-Box Customer Care Representative (CDL)
- Panorama City, CA (6 miles from Northridge, CA)
- 6 days ago
- Panorama City, CA (6 miles from Northridge, CA)
- 6 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
- Eagle Rock, CA (21 miles from Northridge, CA)
- 6 days ago
- Eagle Rock, CA (21 miles from Northridge, CA)
- 6 days ago
One year of related experience required with customer service preferred....
Amazon Locker+ Customer Service Associate
- Venice, CA (17 miles from Northridge, CA)
- 6 days ago
- Venice, CA (17 miles from Northridge, CA)
- 6 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Demographic Data for Northridge, CA
Moving to Northridge, CA? Find some basic demographic data about Northridge, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Northridge, CA
Highest Education Level
Customer Services in Northridge, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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