Customer Service Jobs in Northridge, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Walgreens
- La Crescenta, CA (17 miles from Northridge, CA)
- 6 hours ago
- La Crescenta, CA (17 miles from Northridge, CA)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonRetail Customer Service Associate
- FedEx
- Granada Hills, CA (4 miles from Northridge, CA)
- 7 hours ago
- Granada Hills, CA (4 miles from Northridge, CA)
- 7 hours ago
This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....
In PersonCustomer Service Associate - Temporary
- Walgreens
- Inglewood, CA (22 miles from Northridge, CA)
- 1 day ago
- Inglewood, CA (22 miles from Northridge, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryRetail Customer Service, Sales Floor Support, and Stock & Fulfillment - Hastings Village Rack
- Nordstrom
- Pasadena, CA (24 miles from Northridge, CA)
- 1 day ago
- Pasadena, CA (24 miles from Northridge, CA)
- 1 day ago
We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process....
In PersonCashier/ Customer service representative
- North Hollywood, CA (11 miles from Northridge, CA)
- 3 days ago
- North Hollywood, CA (11 miles from Northridge, CA)
- 3 days ago
The ideal candidate has strong communication and customer service skills, basic cash-handling experience, and a sales-minded attitude. Retail or smoke shop experience is preferred but not required....
In PersonLoss Prevention Customer Service Associate
- TJX
- Thousand Oaks, CA (20 miles from Northridge, CA)
- 5 days ago
- Thousand Oaks, CA (20 miles from Northridge, CA)
- 5 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
In PersonCustomer Service Representative
- Chevron
- Santa Clarita, CA (17 miles from Northridge, CA)
- 7 days ago
- Santa Clarita, CA (17 miles from Northridge, CA)
- 7 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
In PersonRetail Customer Experience Associate, Burbank Town Center - Full Time
- Macy's
- Burbank, CA (14 miles from Northridge, CA)
- 10 days ago
- Burbank, CA (14 miles from Northridge, CA)
- 10 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
In Person Full TimeLoss Prevention Tactical Customer Service Associate
- TJX
- Inglewood, CA (22 miles from Northridge, CA)
- 13 days ago
- Inglewood, CA (22 miles from Northridge, CA)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
In PersonAlterations Customer Service Representative
- David's Bridal
- Burbank, CA (14 miles from Northridge, CA)
- 13 days ago
- Burbank, CA (14 miles from Northridge, CA)
- 13 days ago
Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls...
In PersonCustomer Service Representative Retail
- Ashley Furniture
- Canoga Park, CA (3 miles from Northridge, CA)
- 13 days ago
- Canoga Park, CA (3 miles from Northridge, CA)
- 13 days ago
Provide exceptional customer service through all interactions including in-person, phone, and email communications....
In PersonPharmacy Customer Service Associate
- Walgreens
- Van Nuys, CA (5 miles from Northridge, CA)
- 16 days ago
- Van Nuys, CA (5 miles from Northridge, CA)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person- DSI Systems
- Inglewood, CA (22 miles from Northridge, CA)
- 20 days ago
- Inglewood, CA (22 miles from Northridge, CA)
- 20 days ago
We're on the lookout for passionate individuals eager to make their mark in sales and customer service....
In PersonCustomer Service Representative, Full or Part Time
- Circle K
- Santa Clarita, CA (17 miles from Northridge, CA)
- 27 days ago
- Santa Clarita, CA (17 miles from Northridge, CA)
- 27 days ago
Service Representative We want you to join our team as a Customer Service Representative....
In Person Part Time- KDC/ONE
- Chatsworth, CA (4 miles from Northridge, CA)
- 30+ days ago
- Chatsworth, CA (4 miles from Northridge, CA)
- 30+ days ago
Qualifications Bachelor’s degree in Business Administration or a related field, or equivalent experience preferred. 3–5 years of experience in a commercial, customer service, or account management role...
In PersonDemographic Data for Northridge, CA
Moving to Northridge, CA? Find some basic demographic data about Northridge, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Northridge, CA
Highest Education Level
Customer Services in Northridge, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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