Customer Service Jobs in Northridge, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Culver City, CA (18 miles from Northridge, CA)
- 7 days ago
- Culver City, CA (18 miles from Northridge, CA)
- 7 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative (Spares)
- Chatsworth, CA (4 miles from Northridge, CA)
- 8 hours ago
- Chatsworth, CA (4 miles from Northridge, CA)
- 8 hours ago
To be considered for the Customer Service Representative opening, here's what you'll need to bring with you: HS diploma preferred 2+ years of customer service experience preferred Strong experience...
Customer Service Representative
- Granada Hills, CA (4 miles from Northridge, CA)
- 8 hours ago
- Granada Hills, CA (4 miles from Northridge, CA)
- 8 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Retail Customer Service Representative
- Burbank, CA (14 miles from Northridge, CA)
- 13 hours ago
- Burbank, CA (14 miles from Northridge, CA)
- 13 hours ago
QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...
Customer Service Representative
- Culver City, CA (18 miles from Northridge, CA)
- 20 hours ago
- Culver City, CA (18 miles from Northridge, CA)
- 20 hours ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
- San Fernando, CA (7 miles from Northridge, CA)
- 1 day ago
- San Fernando, CA (7 miles from Northridge, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Telemarketer / Customer Service Representative
- Woodland Hills, CA (10 miles from Northridge, CA)
- 1 day ago
- Woodland Hills, CA (10 miles from Northridge, CA)
- 1 day ago
We are seeking a dynamic Telemarketer / Customer Service Representative to join our growing team!...
Customer Service Representative
- Woodland Hills, CA (10 miles from Northridge, CA)
- 1 day ago
- Woodland Hills, CA (10 miles from Northridge, CA)
- 1 day ago
We are seeking a dynamic Telemarketer / Customer Service Representative to join our growing team!...
Customer Service Associate - Temporary
- North Hills, CA (4 miles from Northridge, CA)
- 1 day ago
- North Hills, CA (4 miles from Northridge, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Inglewood, CA (22 miles from Northridge, CA)
- 1 day ago
- Inglewood, CA (22 miles from Northridge, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Inglewood, CA (22 miles from Northridge, CA)
- 1 day ago
- Inglewood, CA (22 miles from Northridge, CA)
- 1 day ago
service....
Customer Service Representative
- Pasadena, CA (24 miles from Northridge, CA)
- 3 days ago
- Pasadena, CA (24 miles from Northridge, CA)
- 3 days ago
Let's turn your customer service skills into your next big opportunity!...
Dispensary Associate - Part Time
- Hollywood, CA (16 miles from Northridge, CA)
- 3 days ago
- Hollywood, CA (16 miles from Northridge, CA)
- 3 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
MRO Customer Service Representative (Temporary)
- Chatsworth, CA (4 miles from Northridge, CA)
- 4 days ago
- Chatsworth, CA (4 miles from Northridge, CA)
- 4 days ago
Our team is looking for a MRO Customer Service Representative to join them. You will report to the MRO Customer Service Lead and will have an onsite work structure in Chatsworth, CA....
Retail Customer Service Associate
- Simi Valley, CA (13 miles from Northridge, CA)
- 4 days ago
- Simi Valley, CA (13 miles from Northridge, CA)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Northridge, CA
Moving to Northridge, CA? Find some basic demographic data about Northridge, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Northridge, CA
Highest Education Level
Customer Services in Northridge, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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