Customer Service Jobs in Norco, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 120 Jobs

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Brea, CA (18 miles from Norco, CA)
  • 1 day ago
  • Brea, CA (18 miles from Norco, CA)
  • 1 day ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Associate - Temporary

  • Rancho Cucamonga, CA (15 miles from Norco, CA)
  • 1 day ago
  • Rancho Cucamonga, CA (15 miles from Norco, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Irvine, CA (16 miles from Norco, CA)
  • 1 day ago
  • Irvine, CA (16 miles from Norco, CA)
  • 1 day ago

Store 2709466: 14493 Culver Dr, Irvine, California 92604 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Experience Associate, West Covina - Full Time

  • West Covina, CA (23 miles from Norco, CA)
  • 2 days ago
  • West Covina, CA (23 miles from Norco, CA)
  • 2 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

BED Senior Customer Care Representative

  • Ontario, CA (10 miles from Norco, CA)
  • 2 days ago
  • Ontario, CA (10 miles from Norco, CA)
  • 2 days ago

service experience or a High School Diploma and eleven (11) years of customer service experience?...

BED Customer Care Representative

  • Ontario, CA (10 miles from Norco, CA)
  • 2 days ago
  • Ontario, CA (10 miles from Norco, CA)
  • 2 days ago

service experience or a High School Diploma and six (6) years of customer service expereince?...

Customer Service Associate - Miller Center

  • Ontario, CA (10 miles from Norco, CA)
  • 2 days ago
  • Ontario, CA (10 miles from Norco, CA)
  • 2 days ago

High school diploma or equivalent and two (2) years' of experience in an administrative office environment with an emphasis in customer service required....

Customer Service Representative

  • Rancho Cucamonga, CA (15 miles from Norco, CA)
  • 2 days ago
  • Rancho Cucamonga, CA (15 miles from Norco, CA)
  • 2 days ago

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center....

Customer Service Associate

  • Riverside, CA (11 miles from Norco, CA)
  • 3 days ago
  • Riverside, CA (11 miles from Norco, CA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative CSR, Building and Construction, CA

  • Fontana, CA (13 miles from Norco, CA)
  • 3 days ago
  • Fontana, CA (13 miles from Norco, CA)
  • 3 days ago

This position is located in Fontana, CA Customer Service Representative CSR, Building and Construction, CA...

Customer Service Representative $20/HR

  • Loma Linda, CA (19 miles from Norco, CA)
  • 3 days ago
  • Loma Linda, CA (19 miles from Norco, CA)
  • 3 days ago

Service experience Preferred industry (medical/legal) We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification....

Customer Service Representative/Account Manager

  • Riverside, CA (11 miles from Norco, CA)
  • 3 days ago
  • Riverside, CA (11 miles from Norco, CA)
  • 3 days ago

We pride ourselves on fostering a collaborative environment that values integrity, professional growth, and exceptional customer service....

Customer Service Associate

  • Santa Ana, CA (20 miles from Norco, CA)
  • 3 days ago
  • Santa Ana, CA (20 miles from Norco, CA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Success Representative I

  • Irvine, CA (16 miles from Norco, CA)
  • 3 days ago
  • Irvine, CA (16 miles from Norco, CA)
  • 3 days ago

While traditional Customer Service teams help resolve product and order-related issues, the Fox Customer Success team, by contrast, proactively works with customers to understand their needs and help...

Customer Service Representative

  • Fullerton, CA (19 miles from Norco, CA)
  • 3 days ago
  • Fullerton, CA (19 miles from Norco, CA)
  • 3 days ago

Learn more about us at ABOUT THE JOB The role of the Customer Service Representative is to build relationships with our customers through processing orders and answering requests....

Demographic Data for Norco, CA

Moving to Norco, CA? Find some basic demographic data about Norco, CA below.


Local
National
26,376
811
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Norco, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Norco, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Norco, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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