Customer Service Jobs in Newport Beach, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 93 Jobs

Customer Service Representative

  • Cypress, CA (19 miles from Newport Beach, CA)
  • 1 hour ago
  • Cypress, CA (19 miles from Newport Beach, CA)
  • 1 hour ago

A renowned company is seeking Customer Service professionals to join their team. This role can offer you fantastic growth potential, an excellent company culture, and excellent benefits....

Retail Customer Service Associate

  • Santa Ana, CA (10 miles from Newport Beach, CA)
  • 3 hours ago
  • Santa Ana, CA (10 miles from Newport Beach, CA)
  • 3 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • Buena Park, CA (19 miles from Newport Beach, CA)
  • 15 hours ago
  • Buena Park, CA (19 miles from Newport Beach, CA)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Brea, CA (23 miles from Newport Beach, CA)
  • 18 hours ago
  • Brea, CA (23 miles from Newport Beach, CA)
  • 18 hours ago

Provide outstanding and exceptional customer service. KEY COMPETENCIES & SKILLS Excellent written and verbal communication skills. Proficient in Microsoft Office and ERP systems....

Customer Service Representative

  • Irvine, CA (11 miles from Newport Beach, CA)
  • 18 hours ago
  • Irvine, CA (11 miles from Newport Beach, CA)
  • 18 hours ago

**RESPONSIBILITIES** + Answer all incoming concerns/needs from all customers + Key pick-up request, Handle transportation/routing on delivery questions + Process will-call orders + Provide customers...

Customer Service Representative

  • Irvine, CA (11 miles from Newport Beach, CA)
  • 19 hours ago
  • Irvine, CA (11 miles from Newport Beach, CA)
  • 19 hours ago

Insight Global is looking for a remote customer service representative for one of their largest healthcare clients located in Southern California. Specific Duties: 1....

Amazon Locker+ Customer Service Associate

  • Irvine, CA (11 miles from Newport Beach, CA)
  • 22 hours ago
  • Irvine, CA (11 miles from Newport Beach, CA)
  • 22 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Costa Mesa, CA (7 miles from Newport Beach, CA)
  • 1 day ago
  • Costa Mesa, CA (7 miles from Newport Beach, CA)
  • 1 day ago

Store 2709456: 3006 Harbor Blvd, Costa Mesa, California 92626 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Huntington Beach, CA (12 miles from Newport Beach, CA)
  • 1 day ago
  • Huntington Beach, CA (12 miles from Newport Beach, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Laguna Niguel, CA (4 miles from Newport Beach, CA)
  • 1 day ago
  • Laguna Niguel, CA (4 miles from Newport Beach, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Veterinary Client Service Representative

  • Irvine, CA (11 miles from Newport Beach, CA)
  • 1 day ago
  • Irvine, CA (11 miles from Newport Beach, CA)
  • 1 day ago

Passionate about pets and providing exemplary customer service and exceptional patient care, Join our team!...

Customer Service Representative

  • Santa Ana, CA (10 miles from Newport Beach, CA)
  • 1 day ago
  • Santa Ana, CA (10 miles from Newport Beach, CA)
  • 1 day ago

Documentation and reporting: Accurately document customer interactions and transactions in customer service software....

Customer Service Representative (TX/ID/NV)

  • Cerritos, CA (23 miles from Newport Beach, CA)
  • 1 day ago
  • Cerritos, CA (23 miles from Newport Beach, CA)
  • 1 day ago

service manager on duty as necessary Coordinate and follow up with other departments to ensure problem resolution and work together with other customer service team members to promote an environment...

Remote Work

Customer Service Representative, Sr. (OneCare) (Bilingual Required)

  • Orange, CA (13 miles from Newport Beach, CA)
  • 1 day ago
  • Orange, CA (13 miles from Newport Beach, CA)
  • 1 day ago

Customer Service Representative, Sr....

Customer Service Representative

  • Santa Ana, CA (10 miles from Newport Beach, CA)
  • 1 day ago
  • Santa Ana, CA (10 miles from Newport Beach, CA)
  • 1 day ago

industry that is seeking a high-performing Customer Service Coordinator for a 6 month temporary assignment....

Demographic Data for Newport Beach, CA

Moving to Newport Beach, CA? Find some basic demographic data about Newport Beach, CA below.

Local
National
39,536,271
996,598

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Newport Beach, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Newport Beach, CA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Newport Beach, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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