Customer Service Jobs in Newcastle, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Placerville, CA (21 miles from Newcastle, CA)
- 8 hours ago
- Placerville, CA (21 miles from Newcastle, CA)
- 8 hours ago
Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer....
Customer Service Representative - Police Department
- Citrus Heights, CA (15 miles from Newcastle, CA)
- 10 hours ago
- Citrus Heights, CA (15 miles from Newcastle, CA)
- 10 hours ago
Provide high quality, economical services to the Citrus Heights community, placing emphasis on responsive customer service....
Overnight Client Service Representative (Receptionist)
- Loomis, CA (4 miles from Newcastle, CA)
- 4 days ago
- Loomis, CA (4 miles from Newcastle, CA)
- 4 days ago
Candidates are expected to have strong customer service skills to handle emotionally-charged situations with compassion and understanding....
Amazon Locker+ Customer Service Associate
- Folsom, CA (14 miles from Newcastle, CA)
- 6 days ago
- Folsom, CA (14 miles from Newcastle, CA)
- 6 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative
- Rancho Cordova, CA (19 miles from Newcastle, CA)
- 6 days ago
- Rancho Cordova, CA (19 miles from Newcastle, CA)
- 6 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Associate - Temporary
- Roseville, CA (10 miles from Newcastle, CA)
- 11 days ago
- Roseville, CA (10 miles from Newcastle, CA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Roseville, CA (10 miles from Newcastle, CA)
- 11 days ago
- Roseville, CA (10 miles from Newcastle, CA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time IFP PPO Customer Care Representative
- El Dorado Hills, CA (13 miles from Newcastle, CA)
- 11 days ago
- El Dorado Hills, CA (13 miles from Newcastle, CA)
- 11 days ago
service experience (especially phones) and a proven ability to meet performance standards Strong organizational skills Ability to work independently Ability to mentor others Ability to interpret the...
- Fair Oaks, CA (16 miles from Newcastle, CA)
- 15 days ago
- Fair Oaks, CA (16 miles from Newcastle, CA)
- 15 days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
Storage Customer Service Representative
- Sacramento, CA (24 miles from Newcastle, CA)
- 16 days ago
- Sacramento, CA (24 miles from Newcastle, CA)
- 16 days ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Customer Service Representative
- Rancho Cordova, CA (19 miles from Newcastle, CA)
- 18 days ago
- Rancho Cordova, CA (19 miles from Newcastle, CA)
- 18 days ago
Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....
Retail Customer Experience Associate, Roseville Galleria - Full Time
- Roseville, CA (10 miles from Newcastle, CA)
- 18 days ago
- Roseville, CA (10 miles from Newcastle, CA)
- 18 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative (Colfax, WA)
- Colfax, CA (19 miles from Newcastle, CA)
- 30+ days ago
- Colfax, CA (19 miles from Newcastle, CA)
- 30+ days ago
General Purpose and Scope of Position: Wilbur-Ellis is seeking a dependable Customer Service Representative....
Customer Service Representative/Admin Asst.
- Loomis, CA (4 miles from Newcastle, CA)
- 45+ days ago
- Loomis, CA (4 miles from Newcastle, CA)
- 45+ days ago
Job Type Full-time Description Essential Duties and Responsibilities includes, but not limited to the following: Talks with customers by phone to create and schedule work orders for service and...
Part-Time Customer Relations Specialist
- Placerville, CA (21 miles from Newcastle, CA)
- 45+ days ago
- Placerville, CA (21 miles from Newcastle, CA)
- 45+ days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Demographic Data for Newcastle, CA
Moving to Newcastle, CA? Find some basic demographic data about Newcastle, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Newcastle, CA
Highest Education Level
Customer Services in Newcastle, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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