Customer Service Jobs in National City, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 62 Jobs
Gentle Dental

Customer Service Representative

  • Gentle Dental
  • Chula Vista, CA (1 mile from National City, CA)
  • 2 hours ago
  • Gentle Dental
  • Chula Vista, CA (1 mile from National City, CA)
  • 2 hours ago

At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....

Furer Organization

Customer Service Representative ( Remote )

Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....

Remote Work

Customer Service Representative

  • San Diego, CA (6 miles from National City, CA)
  • 1 day ago
  • San Diego, CA (6 miles from National City, CA)
  • 1 day ago

Were looking for Customer Service Professionals for our San Diego, CA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Veterinary Client Service Representative - Lead

  • La Mesa, CA (8 miles from National City, CA)
  • 15 hours ago
  • La Mesa, CA (8 miles from National City, CA)
  • 15 hours ago

Performs a variety of clerical and customer service work in providing support to the hospital....

Customer Service Associate

  • San Diego, CA (6 miles from National City, CA)
  • 1 day ago
  • San Diego, CA (6 miles from National City, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Lemon Grove, CA (5 miles from National City, CA)
  • 1 day ago
  • Lemon Grove, CA (5 miles from National City, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • El Cajon, CA (14 miles from National City, CA)
  • 2 days ago
  • El Cajon, CA (14 miles from National City, CA)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • San Diego, CA (10 miles from National City, CA)
  • 3 days ago
  • San Diego, CA (10 miles from National City, CA)
  • 3 days ago

Requisition Number: 200300 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Retail Customer Service Associate

  • San Diego, CA (6 miles from National City, CA)
  • 3 days ago
  • San Diego, CA (6 miles from National City, CA)
  • 3 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative - Revenue Cycle - Sharp Corporate - Day Shift - Full Time

  • San Diego, CA (6 miles from National City, CA)
  • 4 days ago
  • San Diego, CA (6 miles from National City, CA)
  • 4 days ago

YATE Customer service Receive and resolve incoming calls for the Customer Service Department with a focus on patient experience reflecting the Mission, Values and Philosophy of Sharp HealthCare....

Customer Service Associate

  • San Diego, CA (6 miles from National City, CA)
  • 4 days ago
  • San Diego, CA (6 miles from National City, CA)
  • 4 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative - PT

  • San Diego, CA (6 miles from National City, CA)
  • 5 days ago
  • San Diego, CA (6 miles from National City, CA)
  • 5 days ago

service....

Management Trainee & Customer Service Representative. Job in San Diego Gr8Jobs

  • San Diego, CA (6 miles from National City, CA)
  • 5 days ago
  • San Diego, CA (6 miles from National City, CA)
  • 5 days ago

The Management Trainee & Customer Service Representative will work closely with the Customer Service Manager to reach weekly, monthly, quarterly, and yearly growth goals....

Customer Service Representative

  • La Mesa, CA (8 miles from National City, CA)
  • 5 days ago
  • La Mesa, CA (8 miles from National City, CA)
  • 5 days ago

Service Representative I: $30.79 $39.30/hourly Customer Service Representative II: $35.65 $45.51/hourly 3.1% cost-of-living increase effective 7/1/25 The Customer Service Representative position is...

Customer Service Representative - CHOC MSO

  • San Diego, CA (6 miles from National City, CA)
  • 6 days ago
  • San Diego, CA (6 miles from National City, CA)
  • 6 days ago

The Customer Service Representative's primary role is to support relationships with members, providers and health plans....

Demographic Data for National City, CA

Moving to National City, CA? Find some basic demographic data about National City, CA below.


Local
National
57,849
1,337
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in National City, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in National City, CA offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in National City, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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