Customer Service Jobs in Napa, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Vallejo, CA (22 miles from Napa, CA)
- 2 days ago
- Vallejo, CA (22 miles from Napa, CA)
- 2 days ago
Serves as a liaison between distributors, freight forwarders, carriers, warehouse personnel, accounts receivable and customer service departments....
Qualifications One to three (1-3) years of related customer service experience Bachelor's degree preferred Excellent phone and written communication skills Proficiency and aptitude in use of computer...
Customer Service Associate / Cashier : St Helena Sams General Store
- Saint Helena, CA (7 miles from Napa, CA)
- 2 days ago
- Saint Helena, CA (7 miles from Napa, CA)
- 2 days ago
Excellent customer service and a polite and engaging personality. Commitment to customer satisfaction and service excellence....
Customer Service Representative
- Vacaville, CA (23 miles from Napa, CA)
- 7 days ago
- Vacaville, CA (23 miles from Napa, CA)
- 7 days ago
Your Opportunity Customer Service RepresentativeCalifornia Check Cashing Stores Vacaville, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions...
Customer Service Representative
- Vallejo, CA (22 miles from Napa, CA)
- 9 days ago
- Vallejo, CA (22 miles from Napa, CA)
- 9 days ago
We are seeking friendly, customer service-oriented people who are dedicated to safety....
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Customer Service Representative Retail, Oakville
- Oakville, CA (9 miles from Napa, CA)
- 15 days ago
- Oakville, CA (9 miles from Napa, CA)
- 15 days ago
This position will report to the Customer Service Manager and will be based at our office in Oakville, Ontario....
Customer Service Representative
- American Canyon, CA (22 miles from Napa, CA)
- 18 days ago
- American Canyon, CA (22 miles from Napa, CA)
- 18 days ago
Store 2709226: 112 Lombard Rd, American Canyon, California 94503 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...
Sales & Customer Service Associate
- Vacaville, CA (23 miles from Napa, CA)
- 21 days ago
- Vacaville, CA (23 miles from Napa, CA)
- 21 days ago
skincare and total body stretch Encourage home-care retail purchases based on service provider recommendations Customer Service Greet guests and members as they enter the clinic efficiently and effectively...
Work closely with other departments, such as accounts receivable, 3PL shipping, Power BI, CRM application, supply operations and logistics, to ensure smooth order fulfillment....
Retail Customer Service Associate
- Vacaville, CA (23 miles from Napa, CA)
- 27 days ago
- Vacaville, CA (23 miles from Napa, CA)
- 27 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1500 Helen Power Dr, Vacaville,...
Customer Service and Claims Representative Napa, CA Hourly Rate: $21/hr. Our client is seeking a Customer Service and Claims representative to support a local wine storage facility....
- Fairfield, CA (22 miles from Napa, CA)
- 90+ days ago
- Fairfield, CA (22 miles from Napa, CA)
- 90+ days ago
As the name suggests, your main priority is to provide great customer service....
70182-LP Customer Service Associate II
- Vallejo, CA (22 miles from Napa, CA)
- 90+ days ago
- Vallejo, CA (22 miles from Napa, CA)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Napa, CA
Moving to Napa, CA? Find some basic demographic data about Napa, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Napa, CA
Highest Education Level
Customer Services in Napa, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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