Customer Service Jobs in Murrieta, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Customer Accounts Advisor

  • Hemet, CA (20 miles from Murrieta, CA)
  • 18 hours ago
  • Hemet, CA (20 miles from Murrieta, CA)
  • 18 hours ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....

Customer Service Associate - Temporary

  • Oceanside, CA (15 miles from Murrieta, CA)
  • 19 hours ago
  • Oceanside, CA (15 miles from Murrieta, CA)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Retail Customer Service Associate

  • San Clemente, CA (18 miles from Murrieta, CA)
  • 2 days ago
  • San Clemente, CA (18 miles from Murrieta, CA)
  • 2 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Retail Customer Service Supervisor

  • Oceanside, CA (15 miles from Murrieta, CA)
  • 4 days ago
  • Oceanside, CA (15 miles from Murrieta, CA)
  • 4 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Veterinary Client Service Representative - Part-Time

  • Mission Viejo, CA (16 miles from Murrieta, CA)
  • 7 days ago
  • Mission Viejo, CA (16 miles from Murrieta, CA)
  • 7 days ago

Look for: Client Service Representative Mission Viejo, CA Part-Time: *Weekend availability needed. Who We Are Dont let our name fool youAnimal Urgent Care of South Orange County is a fully...

Customer Service Representative

  • San Juan Capistrano, CA (16 miles from Murrieta, CA)
  • 8 days ago
  • San Juan Capistrano, CA (16 miles from Murrieta, CA)
  • 8 days ago

Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

Pharmacy Customer Service Associate

  • San Jacinto, CA (24 miles from Murrieta, CA)
  • 10 days ago
  • San Jacinto, CA (24 miles from Murrieta, CA)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Moreno Valley, CA (23 miles from Murrieta, CA)
  • 10 days ago
  • Moreno Valley, CA (23 miles from Murrieta, CA)
  • 10 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Retail Customer Service Associate

  • Oceanside, CA (15 miles from Murrieta, CA)
  • 18 days ago
  • Oceanside, CA (15 miles from Murrieta, CA)
  • 18 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

U-Box Customer Care Representative (CDL)

  • Moreno Valley, CA (23 miles from Murrieta, CA)
  • 20 days ago
  • Moreno Valley, CA (23 miles from Murrieta, CA)
  • 20 days ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Customer Service Representative

  • San Jacinto, CA (24 miles from Murrieta, CA)
  • 30+ days ago
  • San Jacinto, CA (24 miles from Murrieta, CA)
  • 30+ days ago

Store 2706069: 1450 S Sanderson Ave, San Jacinto, California 92582 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Sales & Customer Service Associate

  • Murrieta, CA
  • 30+ days ago
  • Murrieta, CA
  • 30+ days ago

Responsibilities: Deliver exceptional customer service, ensuring every individual feels valued and understood....

Customer Service Representative, Full or Part Time

  • Oceanside, CA (15 miles from Murrieta, CA)
  • 30+ days ago
  • Oceanside, CA (15 miles from Murrieta, CA)
  • 30+ days ago

Store 2709478: 1990 College Blvd, Oceanside, California 92056 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate - Full-time / Part-time

  • Moreno Valley, CA (23 miles from Murrieta, CA)
  • 45+ days ago
  • Moreno Valley, CA (23 miles from Murrieta, CA)
  • 45+ days ago

Customer Service Associate - Full-time / Part-time Rebel Convenience Stores Today Description Job Title: Customer Service Associate FLSA Classification: Non-Exempt (Hourly) Department: Operations Reports...

Customer Service Representative - Graveyard

  • Temecula, CA (7 miles from Murrieta, CA)
  • 45+ days ago
  • Temecula, CA (7 miles from Murrieta, CA)
  • 45+ days ago

Store 2709432: 29500 Rancho California Rd, Temecula, California 92591 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Murrieta, CA

Moving to Murrieta, CA? Find some basic demographic data about Murrieta, CA below.


Local
National
137,494
3,012
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Murrieta, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Murrieta, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Murrieta, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »