Customer Service Jobs in Mountain View, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Experience Associate I
- San Jose, CA (10 miles from Mountain View, CA)
- 30+ days ago
- San Jose, CA (10 miles from Mountain View, CA)
- 30+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative
- Redwood City, CA (10 miles from Mountain View, CA)
- 5 hours ago
- Redwood City, CA (10 miles from Mountain View, CA)
- 5 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Sales & Customer Service Associate
- Union City, CA (12 miles from Mountain View, CA)
- 8 hours ago
- Union City, CA (12 miles from Mountain View, CA)
- 8 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Redwood City, CA (10 miles from Mountain View, CA)
- 1 day ago
- Redwood City, CA (10 miles from Mountain View, CA)
- 1 day ago
service or front-desk experience (automotive experience is a plus) - Excellent communication and people skills - Basic computer skills (email, scheduling software, etc.) - Ability to stay organized...
Amazon Locker+ Customer Service Associate
- Palo Alto, CA (5 miles from Mountain View, CA)
- 1 day ago
- Palo Alto, CA (5 miles from Mountain View, CA)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Pharmacy Customer Service Associate
- Sunnyvale, CA (2 miles from Mountain View, CA)
- 1 day ago
- Sunnyvale, CA (2 miles from Mountain View, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- San Jose, CA (10 miles from Mountain View, CA)
- 2 days ago
- San Jose, CA (10 miles from Mountain View, CA)
- 2 days ago
The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals....
- Fremont, CA (11 miles from Mountain View, CA)
- 2 days ago
- Fremont, CA (11 miles from Mountain View, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Santa Cruz, CA (24 miles from Mountain View, CA)
- 3 days ago
- Santa Cruz, CA (24 miles from Mountain View, CA)
- 3 days ago
Service Center Santa Cruz JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative
- San Jose, CA (10 miles from Mountain View, CA)
- 4 days ago
- San Jose, CA (10 miles from Mountain View, CA)
- 4 days ago
Maintain excellent customer service throughout all interactions. Review service contract discrepancies and collaborate with the field and Service Contracts Team to best take care of the customer....
Customer Service Representative - Repairs
- San Jose, CA (10 miles from Mountain View, CA)
- 4 days ago
- San Jose, CA (10 miles from Mountain View, CA)
- 4 days ago
What You Bring: Must Haves: 1+ years of experience in customer service or a call center environment. Proficiency in SAP, Salesforce.com, or ServiceMax....
Retail Customer Service Associate
- San Mateo, CA (18 miles from Mountain View, CA)
- 4 days ago
- San Mateo, CA (18 miles from Mountain View, CA)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Customer Service Representative/Cashier
- Santa Clara, CA (7 miles from Mountain View, CA)
- 4 days ago
- Santa Clara, CA (7 miles from Mountain View, CA)
- 4 days ago
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Client Service Representative I/Floater
- Castro Valley, CA (23 miles from Mountain View, CA)
- 4 days ago
- Castro Valley, CA (23 miles from Mountain View, CA)
- 4 days ago
Our single point of contact model delivers outstanding customer service....
Customer Service Representative
- Hayward, CA (17 miles from Mountain View, CA)
- 4 days ago
- Hayward, CA (17 miles from Mountain View, CA)
- 4 days ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
Demographic Data for Mountain View, CA
Moving to Mountain View, CA? Find some basic demographic data about Mountain View, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mountain View, CA
Highest Education Level
Customer Services in Mountain View, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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