Customer Service Jobs in Mountain View, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Chevronstations
- San Jose, CA (13 miles from Mountain View, CA)
- 11 hours ago
- San Jose, CA (13 miles from Mountain View, CA)
- 11 hours ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
In PersonRetail Customer Service Supervisor
- PetSmart
- Milpitas, CA (12 miles from Mountain View, CA)
- 23 hours ago
- Milpitas, CA (12 miles from Mountain View, CA)
- 23 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people....
In PersonCustomer Service Representative
- TransPak
- Newark, CA (7 miles from Mountain View, CA)
- 1 day ago
- Newark, CA (7 miles from Mountain View, CA)
- 1 day ago
of TransPak company products and programs that you’ll gain over time through a supportive manager and team; you’ll provide effective customer service for all internal and external customers....
In PersonSeasonal Customer Service Representative - Hillsdale Shopping Center
- Nordstrom
- San Mateo, CA (18 miles from Mountain View, CA)
- 1 day ago
- San Mateo, CA (18 miles from Mountain View, CA)
- 1 day ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
In Person TemporaryCustomer Service Associate needed for our San Leandro location
- San Leandro, CA (21 miles from Mountain View, CA)
- 2 days ago
- San Leandro, CA (21 miles from Mountain View, CA)
- 2 days ago
Customer Service Associate needed for our San Leandro location Direct Stone Tool Supply Supply is a leading supplier of the stone tool trade, with locations in Arizona, California, Colorado, Oregon,...
In PersonCustomer Service Associate - Temporary
- Walgreens
- Hayward, CA (17 miles from Mountain View, CA)
- 2 days ago
- Hayward, CA (17 miles from Mountain View, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryCustomer Service Representative
- SRS Distribution
- San Jose, CA (10 miles from Mountain View, CA)
- 5 days ago
- San Jose, CA (10 miles from Mountain View, CA)
- 5 days ago
Direct Manager Direct Reports: The Customer Service Representative reports to the Branch Manager and has no direct reports....
In PersonRetail Customer Service Specialist for Sunnyvale
- GOODWILL OF SILICON VALLEY
- Sunnyvale, CA (2 miles from Mountain View, CA)
- 5 days ago
- Sunnyvale, CA (2 miles from Mountain View, CA)
- 5 days ago
Ability to perform arithmetic, and count money/change quickly and accurately....
In PersonRetail Customer Service Specialist for Santa Clara
- GOODWILL OF SILICON VALLEY
- Santa Clara, CA (7 miles from Mountain View, CA)
- 5 days ago
- Santa Clara, CA (7 miles from Mountain View, CA)
- 5 days ago
Ability to perform arithmetic, and count money/change quickly and accurately....
In Person- Walgreens
- Menlo Park, CA (7 miles from Mountain View, CA)
- 7 days ago
- Menlo Park, CA (7 miles from Mountain View, CA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonRetail Customer Service Associate
- FedEx
- Sunnyvale, CA (2 miles from Mountain View, CA)
- 13 days ago
- Sunnyvale, CA (2 miles from Mountain View, CA)
- 13 days ago
This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....
In PersonTactical Loss Prevention Customer Service Associate II
- The TJX Companies, Inc.
- Fremont, CA (11 miles from Mountain View, CA)
- 13 days ago
- Fremont, CA (11 miles from Mountain View, CA)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
In PersonRetail Customer Service Supervisor (Front End Supervisor)
- Micro Center
- Santa Clara, CA (7 miles from Mountain View, CA)
- 14 days ago
- Santa Clara, CA (7 miles from Mountain View, CA)
- 14 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR)....
In PersonPharmacy Customer Service Associate
- Walgreens
- San Ramon, CA (24 miles from Mountain View, CA)
- 17 days ago
- San Ramon, CA (24 miles from Mountain View, CA)
- 17 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonRetail Customer Service - Pacific Commons Shopping Center Rack
- Nordstrom
- Fremont, CA (11 miles from Mountain View, CA)
- 19 days ago
- Fremont, CA (11 miles from Mountain View, CA)
- 19 days ago
We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process....
In PersonDemographic Data for Mountain View, CA
Moving to Mountain View, CA? Find some basic demographic data about Mountain View, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mountain View, CA
Highest Education Level
Customer Services in Mountain View, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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