Customer Service Jobs in Morgan Hill, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Experience Associate III
- San Jose, CA (18 miles from Morgan Hill, CA)
- 30+ days ago
- San Jose, CA (18 miles from Morgan Hill, CA)
- 30+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Retail Customer Service Associate
- Santa Clara, CA (21 miles from Morgan Hill, CA)
- 15 hours ago
- Santa Clara, CA (21 miles from Morgan Hill, CA)
- 15 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Supply Chain Operations - Customer Service Associate
- San Jose, CA (18 miles from Morgan Hill, CA)
- 15 hours ago
- San Jose, CA (18 miles from Morgan Hill, CA)
- 15 hours ago
Providing high level personalized customer service in order to meet our member requests for transportation and assistance for approved members....
Remote WorkLoss Prevention Customer Service Associate Tactical - Santa Clara
- Santa Clara, CA (21 miles from Morgan Hill, CA)
- 3 days ago
- Santa Clara, CA (21 miles from Morgan Hill, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- San Jose, CA (18 miles from Morgan Hill, CA)
- 3 days ago
- San Jose, CA (18 miles from Morgan Hill, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Santa Clara, CA (21 miles from Morgan Hill, CA)
- 4 days ago
- Santa Clara, CA (21 miles from Morgan Hill, CA)
- 4 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative - Work From Home
- Los Gatos, CA (20 miles from Morgan Hill, CA)
- 5 days ago
- Los Gatos, CA (20 miles from Morgan Hill, CA)
- 5 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkPart Time Customer Service Associate
- San Jose, CA (18 miles from Morgan Hill, CA)
- 6 days ago
- San Jose, CA (18 miles from Morgan Hill, CA)
- 6 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (West Region)
- Livermore, CA (23 miles from Morgan Hill, CA)
- 6 days ago
- Livermore, CA (23 miles from Morgan Hill, CA)
- 6 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative
- San Jose, CA (18 miles from Morgan Hill, CA)
- 9 days ago
- San Jose, CA (18 miles from Morgan Hill, CA)
- 9 days ago
The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals....
- Gilroy, CA (10 miles from Morgan Hill, CA)
- 11 days ago
- Gilroy, CA (10 miles from Morgan Hill, CA)
- 11 days ago
Heat Wave Visual Customer Service Associate Easy Apply Gilroy, CA Easy Apply Job Summary: We are seeking a detailed-oriented and computer savvy Customer Service Associate to join our team on a full-time...
Customer Service Representative
- San Jose, CA (18 miles from Morgan Hill, CA)
- 11 days ago
- San Jose, CA (18 miles from Morgan Hill, CA)
- 11 days ago
Maintain excellent customer service throughout all interactions. Review service contract discrepancies and collaborate with the field and Service Contracts Team to best take care of the customer....
Customer Service Representative - Repairs
- San Jose, CA (18 miles from Morgan Hill, CA)
- 11 days ago
- San Jose, CA (18 miles from Morgan Hill, CA)
- 11 days ago
What You Bring: Must Haves: 1+ years of experience in customer service or a call center environment. Proficiency in SAP, Salesforce.com, or ServiceMax....
Retail Customer Service Representative/Cashier
- Santa Clara, CA (21 miles from Morgan Hill, CA)
- 11 days ago
- Santa Clara, CA (21 miles from Morgan Hill, CA)
- 11 days ago
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Pharmacy Customer Service Associate
- Gilroy, CA (10 miles from Morgan Hill, CA)
- 12 days ago
- Gilroy, CA (10 miles from Morgan Hill, CA)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Morgan Hill, CA
Moving to Morgan Hill, CA? Find some basic demographic data about Morgan Hill, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Morgan Hill, CA
Highest Education Level
Customer Services in Morgan Hill, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »