Customer Service Jobs in Montclair, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 121 Jobs
Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Warehouse Customer Care Representative - 3:30PM

  • Riverside, CA (19 miles from Montclair, CA)
  • moments ago
  • Riverside, CA (19 miles from Montclair, CA)
  • moments ago

2nd shift (4 Days, 10 hour shifts) Schedule: Sun-Mon, Thurs-Fri Hours: 3:30pm-2am Perform customer service duties such as processing customer orders, tracking product availability, and handling any...

Customer Care Representative II

  • Pomona, CA (8 miles from Montclair, CA)
  • moments ago
  • Pomona, CA (8 miles from Montclair, CA)
  • moments ago

The role provides effective customer service by using knowledge of company policies and procedures and maintaining a positive, empathetic, and professional attitude toward customers....

Customer Service Representative

  • Eastvale, CA (11 miles from Montclair, CA)
  • 1 hour ago
  • Eastvale, CA (11 miles from Montclair, CA)
  • 1 hour ago

FASTSIGNS #69909 is hiring for a Customer Service Representative to join our team!...

Customer Service Representative

  • Orange, CA (22 miles from Montclair, CA)
  • 5 hours ago
  • Orange, CA (22 miles from Montclair, CA)
  • 5 hours ago

Customer Service Representative CalOptima CalOptima Health is seeking a highly motivated Customer Service Representative to join our team....

Amazon Locker+ Customer Service Associate

  • La Habra, CA (17 miles from Montclair, CA)
  • 14 hours ago
  • La Habra, CA (17 miles from Montclair, CA)
  • 14 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Fontana, CA (15 miles from Montclair, CA)
  • 19 hours ago
  • Fontana, CA (15 miles from Montclair, CA)
  • 19 hours ago

Position: Customer service representative Shift: First shift 6 :00a m ; 2 :30pm, Monday-Friday Pay $22.00 In addition to the general job description below, the ideal candidate will also possess the...

Customer Service Representative

  • Corona, CA (15 miles from Montclair, CA)
  • 1 day ago
  • Corona, CA (15 miles from Montclair, CA)
  • 1 day ago

AppleOne has partnered with a growing HVAC organization to assist them in hiring a Customer Service Representative to join their team!...

Customer Service Representative - Pest Control

  • South El Monte, CA (20 miles from Montclair, CA)
  • 1 day ago
  • South El Monte, CA (20 miles from Montclair, CA)
  • 1 day ago

Termite and Pest Control Company located in El Monte is looking for a Customer Service Representative....

Customer Service Representative

  • Santa Fe Springs, CA (22 miles from Montclair, CA)
  • 1 day ago
  • Santa Fe Springs, CA (22 miles from Montclair, CA)
  • 1 day ago

Service Center Santa Fe Springs PART-TIME JOB SUMMARY Caliber Collision has an immediate job opening for a Part -Time Customer Service Representative to perform all-purpose duties, which may include...

Pharmacy Customer Service Associate

  • Placentia, CA (15 miles from Montclair, CA)
  • 1 day ago
  • Placentia, CA (15 miles from Montclair, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Orange, CA (21 miles from Montclair, CA)
  • 1 day ago
  • Orange, CA (21 miles from Montclair, CA)
  • 1 day ago

College Degree 6 months of working in a customer service contact center inbound calls Starting Salary of $20/hr....

Customer Service Representative

  • Orange, CA (21 miles from Montclair, CA)
  • 2 days ago
  • Orange, CA (21 miles from Montclair, CA)
  • 2 days ago

Customer service experience desired. High School diploma/GED....

Remote Work

Customer Service Associate

  • Alhambra, CA (24 miles from Montclair, CA)
  • 3 days ago
  • Alhambra, CA (24 miles from Montclair, CA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Brea, CA (14 miles from Montclair, CA)
  • 3 days ago
  • Brea, CA (14 miles from Montclair, CA)
  • 3 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Demographic Data for Montclair, CA

Moving to Montclair, CA? Find some basic demographic data about Montclair, CA below.


Local
National
37,631
980
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Montclair, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Montclair, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Montclair, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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