Customer Service Jobs in Modesto, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Distribution Customer Service Representative
- Tracy, CA (21 miles from Modesto, CA)
- 2 hours ago
- Tracy, CA (21 miles from Modesto, CA)
- 2 hours ago
Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager....
- Ripon, CA (8 miles from Modesto, CA)
- 11 hours ago
- Ripon, CA (8 miles from Modesto, CA)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Customer Service and Sales Associate
- Manteca, CA (14 miles from Modesto, CA)
- 12 hours ago
- Manteca, CA (14 miles from Modesto, CA)
- 12 hours ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
U-Box Customer Care Representative (CDL)
- Manteca, CA (14 miles from Modesto, CA)
- 23 hours ago
- Manteca, CA (14 miles from Modesto, CA)
- 23 hours ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Customer Service Representative
- French Camp, CA (21 miles from Modesto, CA)
- 5 days ago
- French Camp, CA (21 miles from Modesto, CA)
- 5 days ago
We are currently hiring Customer Service Representatives to join our team! Must reside in California - This is an onsite role....
Retail Customer Service Cashier
- Ripon, CA (8 miles from Modesto, CA)
- 5 days ago
- Ripon, CA (8 miles from Modesto, CA)
- 5 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- French Camp, CA (21 miles from Modesto, CA)
- 6 days ago
- French Camp, CA (21 miles from Modesto, CA)
- 6 days ago
Akkodis is partnering with a health plan in Central Valley, CA who is looking for Customer Service Representatives for a 4-month temporary contract. 100% remote within CA....
Customer Service Agent (Onsite at Customer)
- Tracy, CA (21 miles from Modesto, CA)
- 29 days ago
- Tracy, CA (21 miles from Modesto, CA)
- 29 days ago
, service providers, and government agencies Provide exceptional customer service to both external and internal customers Ensure accurate and timely data entry into our operational system Communicate...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Tracy, CA (21 miles from Modesto, CA)
- 30+ days ago
- Tracy, CA (21 miles from Modesto, CA)
- 30+ days ago
service process Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed Job Requirements High school diploma or GED, or equivalent...
Customer Service Representative
- Manteca, CA (14 miles from Modesto, CA)
- 60+ days ago
- Manteca, CA (14 miles from Modesto, CA)
- 60+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Retail Customer Service Cashier
- Patterson, CA (16 miles from Modesto, CA)
- 90+ days ago
- Patterson, CA (16 miles from Modesto, CA)
- 90+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Modesto, CA
Moving to Modesto, CA? Find some basic demographic data about Modesto, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Modesto, CA
Highest Education Level
Customer Services in Modesto, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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