Customer Service Jobs in Mission Viejo, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- Tustin, CA (19 miles from Mission Viejo, CA)
- 2 hours ago
- Tustin, CA (19 miles from Mission Viejo, CA)
- 2 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Irvine, CA (16 miles from Mission Viejo, CA)
- 4 hours ago
- Irvine, CA (16 miles from Mission Viejo, CA)
- 4 hours ago
Specialized Recruiting Group - Irvine is seeking a Customer Service Representative for an award winning, medical device company in the Irvine, CA area....
- Oceanside, CA (22 miles from Mission Viejo, CA)
- 7 hours ago
- Oceanside, CA (22 miles from Mission Viejo, CA)
- 7 hours ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Account Manager / Customer Service Representative
- San Clemente, CA (12 miles from Mission Viejo, CA)
- 19 hours ago
- San Clemente, CA (12 miles from Mission Viejo, CA)
- 19 hours ago
Job Requirements (Skills and Qualifications): 5+ years of similar experience (customer service, order processing, receptionist, secretarial, bookkeeping, etc.)...
- Lake Elsinore, CA (9 miles from Mission Viejo, CA)
- 19 hours ago
- Lake Elsinore, CA (9 miles from Mission Viejo, CA)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Aliso Viejo, CA (9 miles from Mission Viejo, CA)
- 1 day ago
- Aliso Viejo, CA (9 miles from Mission Viejo, CA)
- 1 day ago
Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team....
Customer Service Representative
- Corona, CA (21 miles from Mission Viejo, CA)
- 1 day ago
- Corona, CA (21 miles from Mission Viejo, CA)
- 1 day ago
Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills....
Look for: Client Service Representative Mission Viejo, CA Who We Are Dont let our name fool youAnimal Urgent Care of South Orange County is a fully equipped emergency hospital, open overnight,...
Customer Care Representative I - III
- Irvine, CA (16 miles from Mission Viejo, CA)
- 1 day ago
- Irvine, CA (16 miles from Mission Viejo, CA)
- 1 day ago
Starting at $1,000 Employee Referral Bonus program Wellness and Culture Club programs Candidates Must Have: At least 1 year of experience in customer service, Bachelor’s degree is a plus Ability to...
Customer Service Associate - Temporary
- Menifee, CA (21 miles from Mission Viejo, CA)
- 1 day ago
- Menifee, CA (21 miles from Mission Viejo, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Newport Beach, CA (16 miles from Mission Viejo, CA)
- 1 day ago
- Newport Beach, CA (16 miles from Mission Viejo, CA)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Care Representative I
- Irvine, CA (16 miles from Mission Viejo, CA)
- 1 day ago
- Irvine, CA (16 miles from Mission Viejo, CA)
- 1 day ago
Ensure that all customer interactions are handled with the best level of customer service at all times....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Newport Beach, CA (16 miles from Mission Viejo, CA)
- 2 days ago
- Newport Beach, CA (16 miles from Mission Viejo, CA)
- 2 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Retail Customer Experience Associate, Newport Fashion Island - Full Time
- Newport Beach, CA (16 miles from Mission Viejo, CA)
- 2 days ago
- Newport Beach, CA (16 miles from Mission Viejo, CA)
- 2 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Retail Customer Service Associate
- Laguna Hills, CA (10 miles from Mission Viejo, CA)
- 2 days ago
- Laguna Hills, CA (10 miles from Mission Viejo, CA)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Mission Viejo, CA
Moving to Mission Viejo, CA? Find some basic demographic data about Mission Viejo, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mission Viejo, CA
Highest Education Level
Customer Services in Mission Viejo, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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