Customer Service Jobs in Mission Viejo, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Temporary
- Gentle Dental
- Murrieta, CA (16 miles from Mission Viejo, CA)
- 4 days ago
- Gentle Dental
- Murrieta, CA (16 miles from Mission Viejo, CA)
- 4 days ago
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....
Verizon Customer Service Representative
- Santa Ana, CA (21 miles from Mission Viejo, CA)
- 8 hours ago
- Santa Ana, CA (21 miles from Mission Viejo, CA)
- 8 hours ago
Powered by JazzHR a job alert for this search Verizon Customer Service Representative Santa Ana, CA, US...
GC Retail Customer Service Associate Store 109
- Orange, CA (22 miles from Mission Viejo, CA)
- 9 hours ago
- Orange, CA (22 miles from Mission Viejo, CA)
- 9 hours ago
KEY RESPONSIBILITIES The Customer Service Associate plays a vital role in preventing theft and ensuring customers have a positive shopping experience....
- Lake Elsinore, CA (9 miles from Mission Viejo, CA)
- 23 hours ago
- Lake Elsinore, CA (9 miles from Mission Viejo, CA)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Entry-Level Full-Time or Part-Time
- Irvine, CA (16 miles from Mission Viejo, CA)
- 2 days ago
- Irvine, CA (16 miles from Mission Viejo, CA)
- 2 days ago
Were looking for a dependable and friendly Customer Service Representative to join our team. This is an entry-level role, no prior experience is required, and full training will be provided!...
Customer Service Representative
- Temecula, CA (23 miles from Mission Viejo, CA)
- 2 days ago
- Temecula, CA (23 miles from Mission Viejo, CA)
- 2 days ago
Store 2709487: 33165 Temecula Pkwy, Temecula, California 92592 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead customer service representative
- San Clemente, CA (12 miles from Mission Viejo, CA)
- 2 days ago
- San Clemente, CA (12 miles from Mission Viejo, CA)
- 2 days ago
Store 2709479: 901 Avenida Pico, San Clemente, California 92673 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Oceanside, CA (22 miles from Mission Viejo, CA)
- 2 days ago
- Oceanside, CA (22 miles from Mission Viejo, CA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Costa Mesa, CA (21 miles from Mission Viejo, CA)
- 3 days ago
- Costa Mesa, CA (21 miles from Mission Viejo, CA)
- 3 days ago
The anticipated posting closing date is on or around 7/16/25 QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...
- Orange, CA (22 miles from Mission Viejo, CA)
- 3 days ago
- Orange, CA (22 miles from Mission Viejo, CA)
- 3 days ago
Customer Service Associate Golden Era Promotions Orange, CA, US 1 day ago Quick Job type Full-time Quick Job description As a Customer Service Associate with our company, you will play a crucial role...
Customer Service Associate - Temporary
- Laguna Niguel, CA (13 miles from Mission Viejo, CA)
- 3 days ago
- Laguna Niguel, CA (13 miles from Mission Viejo, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Irvine, CA (16 miles from Mission Viejo, CA)
- 4 days ago
- Irvine, CA (16 miles from Mission Viejo, CA)
- 4 days ago
As a Customer Service Representative - Retail or Contact Center working onsite in Irvine, CA, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Bilingual Customer Service Representative - Spanish-English
- Irvine, CA (16 miles from Mission Viejo, CA)
- 4 days ago
- Irvine, CA (16 miles from Mission Viejo, CA)
- 4 days ago
As a Bilingual Customer Service Representative - (Spanish-English) working onsite in Irvine, CA, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Customer Service Representative
- Dana Point, CA (10 miles from Mission Viejo, CA)
- 5 days ago
- Dana Point, CA (10 miles from Mission Viejo, CA)
- 5 days ago
**Job Details** Position: Customer Service Representative Location: Dana Point Pay Rate: $18.00/hr Hours: Part-time (20-30 hours/week) The Spirit of the Position: The Customer Service Representative...
Customer Service Agent Part Time (Allegiant) - SNA
- Santa Ana, CA (21 miles from Mission Viejo, CA)
- 5 days ago
- Santa Ana, CA (21 miles from Mission Viejo, CA)
- 5 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Demographic Data for Mission Viejo, CA
Moving to Mission Viejo, CA? Find some basic demographic data about Mission Viejo, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mission Viejo, CA
Highest Education Level
Customer Services in Mission Viejo, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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