Customer Service Jobs in Milpitas, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 62 Jobs

Customer Service Representative

  • Livermore, CA (11 miles from Milpitas, CA)
  • 1 day ago
  • Livermore, CA (11 miles from Milpitas, CA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Experience Associate, Eastridge - Full Time

  • San Jose, CA (6 miles from Milpitas, CA)
  • 1 day ago
  • San Jose, CA (6 miles from Milpitas, CA)
  • 1 day ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Associate - Temporary

  • Los Gatos, CA (16 miles from Milpitas, CA)
  • 2 days ago
  • Los Gatos, CA (16 miles from Milpitas, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

LP Customer Service Associate II

  • Livermore, CA (11 miles from Milpitas, CA)
  • 2 days ago
  • Livermore, CA (11 miles from Milpitas, CA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Fremont, CA (13 miles from Milpitas, CA)
  • 2 days ago
  • Fremont, CA (13 miles from Milpitas, CA)
  • 2 days ago

Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....

Client Service Representative

  • Campbell, CA (12 miles from Milpitas, CA)
  • 3 days ago
  • Campbell, CA (12 miles from Milpitas, CA)
  • 3 days ago

To apply via text, text 8865 to ... Position Summary : The Service Coordinator (Client Service Representative) will conduct in-home visits at clients' homes to monitor and report on the quality of...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Los Gatos, CA (16 miles from Milpitas, CA)
  • 4 days ago
  • Los Gatos, CA (16 miles from Milpitas, CA)
  • 4 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Spanish Bilingual Customer Service Representative

  • Mountain View, CA (12 miles from Milpitas, CA)
  • 7 days ago
  • Mountain View, CA (12 miles from Milpitas, CA)
  • 7 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Customer Service Representative, Collision

  • San Jose, CA (6 miles from Milpitas, CA)
  • 7 days ago
  • San Jose, CA (6 miles from Milpitas, CA)
  • 7 days ago

The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....

Spanish Bilingual Remote Customer Service Representative

  • Mountain View, CA (12 miles from Milpitas, CA)
  • 8 days ago
  • Mountain View, CA (12 miles from Milpitas, CA)
  • 8 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative (CSR)

  • Stanford, CA (19 miles from Milpitas, CA)
  • 8 days ago
  • Stanford, CA (19 miles from Milpitas, CA)
  • 8 days ago

+-----------------------------------+-----------------------------------+| Job Title: | Customer Service / || | Telecommunications Attendant I |+-----------------------------------+-----------------...

Boss Revolution - Customer Care Representative

  • Campbell, CA (12 miles from Milpitas, CA)
  • 8 days ago
  • Campbell, CA (12 miles from Milpitas, CA)
  • 8 days ago

BOSS REVOLUTION - CUSTOMER CARE REPRESENTATIVE GuatemalaIDT Corporation - BOSS Revolution /User Experience /On-Site APPLY FOR THIS JOB Our Customer Service representatives provide support to our customers...

Customer Service Representative/Inside Sales Representative

  • San Jose, CA (6 miles from Milpitas, CA)
  • 8 days ago
  • San Jose, CA (6 miles from Milpitas, CA)
  • 8 days ago

Provide excellent customer service via face to face, phone calls and e-mails....

Mobile Client Service Representative

  • Livermore, CA (11 miles from Milpitas, CA)
  • 8 days ago
  • Livermore, CA (11 miles from Milpitas, CA)
  • 8 days ago

The MCSR also performs business development, and customer service-related duties....

Retail Customer Service Supervisor

  • Campbell, CA (12 miles from Milpitas, CA)
  • 9 days ago
  • Campbell, CA (12 miles from Milpitas, CA)
  • 9 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Demographic Data for Milpitas, CA

Moving to Milpitas, CA? Find some basic demographic data about Milpitas, CA below.


Local
National
80,440
2,242
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Milpitas, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Milpitas, CA offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Milpitas, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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