Customer Service Jobs in Milpitas, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 29 Jobs

Customer Service Representative

  • Chevronstations
  • San Jose, CA (6 miles from Milpitas, CA)
  • 7 hours ago
  • San Jose, CA (6 miles from Milpitas, CA)
  • 7 hours ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

In Person

Retail Customer Service Supervisor

  • PetSmart
  • Milpitas, CA
  • 19 hours ago
  • Milpitas, CA
  • 19 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people....

In Person

Customer Service Representative

  • TransPak
  • Newark, CA (14 miles from Milpitas, CA)
  • 1 day ago
  • Newark, CA (14 miles from Milpitas, CA)
  • 1 day ago

of TransPak company products and programs that you’ll gain over time through a supportive manager and team; you’ll provide effective customer service for all internal and external customers....

In Person

Customer Service Associate - Temporary

  • Walgreens
  • Hayward, CA (22 miles from Milpitas, CA)
  • 2 days ago
  • Hayward, CA (22 miles from Milpitas, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person Temporary

Customer Service Representative

  • SRS Distribution
  • San Jose, CA (6 miles from Milpitas, CA)
  • 5 days ago
  • San Jose, CA (6 miles from Milpitas, CA)
  • 5 days ago

Direct Manager Direct Reports: The Customer Service Representative reports to the Branch Manager and has no direct reports....

In Person

Retail Customer Service Specialist for Sunnyvale

  • GOODWILL OF SILICON VALLEY
  • Sunnyvale, CA (11 miles from Milpitas, CA)
  • 5 days ago
  • Sunnyvale, CA (11 miles from Milpitas, CA)
  • 5 days ago

Ability to perform arithmetic, and count money/change quickly and accurately....

In Person

Retail Customer Service Specialist for Santa Clara

  • GOODWILL OF SILICON VALLEY
  • Santa Clara, CA (8 miles from Milpitas, CA)
  • 5 days ago
  • Santa Clara, CA (8 miles from Milpitas, CA)
  • 5 days ago

Ability to perform arithmetic, and count money/change quickly and accurately....

In Person

Customer Service Associate

  • Walgreens
  • Menlo Park, CA (20 miles from Milpitas, CA)
  • 7 days ago
  • Menlo Park, CA (20 miles from Milpitas, CA)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Retail Customer Service Associate

  • FedEx
  • Sunnyvale, CA (11 miles from Milpitas, CA)
  • 12 days ago
  • Sunnyvale, CA (11 miles from Milpitas, CA)
  • 12 days ago

This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....

In Person

Tactical Loss Prevention Customer Service Associate II

  • The TJX Companies, Inc.
  • Fremont, CA (13 miles from Milpitas, CA)
  • 13 days ago
  • Fremont, CA (13 miles from Milpitas, CA)
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

In Person

Retail Customer Service Supervisor (Front End Supervisor)

  • Micro Center
  • Santa Clara, CA (8 miles from Milpitas, CA)
  • 14 days ago
  • Santa Clara, CA (8 miles from Milpitas, CA)
  • 14 days ago

We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR)....

In Person

Retail Customer Service - Pacific Commons Shopping Center Rack

  • Nordstrom
  • Fremont, CA (13 miles from Milpitas, CA)
  • 19 days ago
  • Fremont, CA (13 miles from Milpitas, CA)
  • 19 days ago

We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process....

In Person

Client Relations Associate - Entry Level

  • TVC
  • Dublin, CA (20 miles from Milpitas, CA)
  • 21 days ago
  • Dublin, CA (20 miles from Milpitas, CA)
  • 21 days ago

Customer service, retail, hospitality, sales, office support, or administrative experience is a plus but not required....

In Person

Customer Service Associate

  • PGA Tour Superstore
  • Cupertino, CA (17 miles from Milpitas, CA)
  • 21 days ago
  • Cupertino, CA (17 miles from Milpitas, CA)
  • 21 days ago

Experience: Retail sales, customer service or similar experience preferred....

In Person

Customer Service Representative - CA

  • H&S Energy
  • Milpitas, CA
  • 22 days ago
  • Milpitas, CA
  • 22 days ago

customer service....

In Person

Demographic Data for Milpitas, CA

Moving to Milpitas, CA? Find some basic demographic data about Milpitas, CA below.


Local
National
80,440
2,242
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
aIt takes months to find a customer, one second to lose one.a_x009d_ a Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Milpitas, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Milpitas, CA offer the following education background
High School or GED
31.4%
Bachelor's Degree
27.3%
Associate's Degree
16.4%
Vocational Degree or Certification
12.1%
Master's Degree
6.1%
Some College
4.2%
Some High School
1.6%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Milpitas, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »