Customer Service Jobs in Marina, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-11 of 11 Jobs

Golf Customer Service Representative - Spyglass Hill (Full Time)

  • Pebble Beach, CA (11 miles from Marina, CA)
  • 4 days ago
  • Pebble Beach, CA (11 miles from Marina, CA)
  • 4 days ago

The primary role of the Golf Customer Service Representative is to provide guest service at various parts of the operation; bag drop, 18th green and any other surrounding areas....

Customer Service Representative

  • Watsonville, CA (18 miles from Marina, CA)
  • 6 days ago
  • Watsonville, CA (18 miles from Marina, CA)
  • 6 days ago

Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...

Carmel Mission Museum Store - Customer Service Associate

  • Carmel by the Sea, CA (12 miles from Marina, CA)
  • 8 days ago
  • Carmel by the Sea, CA (12 miles from Marina, CA)
  • 8 days ago

un Carmel Mission Museum Store - Customer Service Associate (Carmel) compensation: DOE employment type: job title: Customer Service Associate We are seeking a personable, outgoing customer service associate...

Customer Service Representative

  • Salinas, CA (7 miles from Marina, CA)
  • 19 days ago
  • Salinas, CA (7 miles from Marina, CA)
  • 19 days ago

Store 2706004: 1593 N Sanborn Rd, Salinas, California 93905 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Golf Customer Service Representative - Pebble Beach Starters (Part Time)

  • Pebble Beach, CA (11 miles from Marina, CA)
  • 23 days ago
  • Pebble Beach, CA (11 miles from Marina, CA)
  • 23 days ago

The Primary role of the Customer Service Representative for Pebble Beach Golf Links is to provide guest service at various parts of the operation; bag drop, parking lot, 18th green lawn, and any other...

Customer Service Representative - Coastal TPA

  • Monterey, CA (7 miles from Marina, CA)
  • 24 days ago
  • Monterey, CA (7 miles from Marina, CA)
  • 24 days ago

Job Description: The Customer Service Representative is responsible for answering telephone inquiries and responding to correspondence from employer clients, members and providers regarding eligibility...

Customer Service Representative (Bilingual)

  • Salinas, CA (7 miles from Marina, CA)
  • 30+ days ago
  • Salinas, CA (7 miles from Marina, CA)
  • 30+ days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative

  • Salinas, CA (7 miles from Marina, CA)
  • 30+ days ago
  • Salinas, CA (7 miles from Marina, CA)
  • 30+ days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Retail Customer Service Cashier

  • Salinas, CA (7 miles from Marina, CA)
  • 30+ days ago
  • Salinas, CA (7 miles from Marina, CA)
  • 30+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Client Service Representative

  • Monterey, CA (7 miles from Marina, CA)
  • 60+ days ago
  • Monterey, CA (7 miles from Marina, CA)
  • 60+ days ago

To apply via text, text 8365 to ... Position Summary : The Client Service Representative will conduct in-home visits at clients' homes to monitor and report on the quality of services being...

Retail Customer Service Cashier

  • Salinas, CA (9 miles from Marina, CA)
  • 90+ days ago
  • Salinas, CA (9 miles from Marina, CA)
  • 90+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Demographic Data for Marina, CA

Moving to Marina, CA? Find some basic demographic data about Marina, CA below.


Local
National
27,218
369
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Marina, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Marina, CA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Marina, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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