Customer Service Jobs in Malibu, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 52 Jobs

Veterinary Customer Service Representative - Santa Monica

  • Santa Monica, CA (12 miles from Malibu, CA)
  • 2 hours ago
  • Santa Monica, CA (12 miles from Malibu, CA)
  • 2 hours ago

We care deeply about the profession, and we are looking for a skilled Veterinary Customer Service Representative, known internally as Hosts, to join our team! Hosts? What's a host?...

Customer Service Associate - Temporary

  • Inglewood, CA (20 miles from Malibu, CA)
  • 21 hours ago
  • Inglewood, CA (20 miles from Malibu, CA)
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Canoga Park, CA (12 miles from Malibu, CA)
  • 1 day ago
  • Canoga Park, CA (12 miles from Malibu, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Field Services

  • Sun Valley, CA (24 miles from Malibu, CA)
  • 3 days ago
  • Sun Valley, CA (24 miles from Malibu, CA)
  • 3 days ago

Job Summary: Customer Service Representative - Public Sector Field Services Location: Southeastern San Fernando Valley Schedule: Monday-Friday, 8:00 AM - 4:30 PM We are looking for a Customer Service...

Customer Service Agent

  • Encino, CA (13 miles from Malibu, CA)
  • 3 days ago
  • Encino, CA (13 miles from Malibu, CA)
  • 3 days ago

Responsibilities Provides excellent customer service by responding promptly to all inbound calls, as well as service requests regarding insurance policies....

Remote Work

Customer Service Representative - Field Services

  • Van Nuys, CA (13 miles from Malibu, CA)
  • 4 days ago
  • Van Nuys, CA (13 miles from Malibu, CA)
  • 4 days ago

Customer Service Representative Public Sector Field Services** **Location:** Southeastern San Fernando Valley **Schedule:** MondayFriday, 8:00 AM 4:30 PM We are looking for a **Customer Service Representative...

Avis Customer Service Associate - Outdoor Lot Support (Part-Time)

  • Westchester, CA (18 miles from Malibu, CA)
  • 4 days ago
  • Westchester, CA (18 miles from Malibu, CA)
  • 4 days ago

service....

Customer Service Representative - PT

  • Westchester, CA (18 miles from Malibu, CA)
  • 4 days ago
  • Westchester, CA (18 miles from Malibu, CA)
  • 4 days ago

service....

Customer Service Representative (Bilingual)

  • Culver City, CA (17 miles from Malibu, CA)
  • 5 days ago
  • Culver City, CA (17 miles from Malibu, CA)
  • 5 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Pharmacy Customer Service Associate

  • Sun Valley, CA (24 miles from Malibu, CA)
  • 6 days ago
  • Sun Valley, CA (24 miles from Malibu, CA)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

U-Box Customer Care Representative (CDL)

  • Panorama City, CA (19 miles from Malibu, CA)
  • 7 days ago
  • Panorama City, CA (19 miles from Malibu, CA)
  • 7 days ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Amazon Locker+ Customer Service Associate

  • Venice, CA (14 miles from Malibu, CA)
  • 7 days ago
  • Venice, CA (14 miles from Malibu, CA)
  • 7 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Retail Customer Service Specialist

  • El Segundo, CA (19 miles from Malibu, CA)
  • 8 days ago
  • El Segundo, CA (19 miles from Malibu, CA)
  • 8 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Representative

  • Hawthorne, CA (22 miles from Malibu, CA)
  • 10 days ago
  • Hawthorne, CA (22 miles from Malibu, CA)
  • 10 days ago

Join One of the Fastest-Growing Residential HVAC Companies in Los Angeles! Are you ready to take your career to the next level? With over 40 years of trusted service, we are proud to be one of the...

Retail Customer Service Supervisor

  • Simi Valley, CA (16 miles from Malibu, CA)
  • 11 days ago
  • Simi Valley, CA (16 miles from Malibu, CA)
  • 11 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Demographic Data for Malibu, CA

Moving to Malibu, CA? Find some basic demographic data about Malibu, CA below.


Local
National
17,158
1,040
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Malibu, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Malibu, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Malibu, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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