Customer Service Jobs in Malibu, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 62 Jobs

Pharmacy Customer Service Associate

  • San Fernando, CA (23 miles from Malibu, CA)
  • 16 hours ago
  • San Fernando, CA (23 miles from Malibu, CA)
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Agent

  • Culver City, CA (17 miles from Malibu, CA)
  • 20 hours ago
  • Culver City, CA (17 miles from Malibu, CA)
  • 20 hours ago

We are looking for an experienced and proactive Customer Services Agent to join our team in the US....

Dispensary Associate - Part Time

  • Hollywood, CA (22 miles from Malibu, CA)
  • 20 hours ago
  • Hollywood, CA (22 miles from Malibu, CA)
  • 20 hours ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

MRO Customer Service Representative (Temporary)

  • Chatsworth, CA (18 miles from Malibu, CA)
  • 1 day ago
  • Chatsworth, CA (18 miles from Malibu, CA)
  • 1 day ago

Our team is looking for a MRO Customer Service Representative to join them. You will report to the MRO Customer Service Lead and will have an onsite work structure in Chatsworth, CA....

Retail Customer Service Associate

  • Simi Valley, CA (16 miles from Malibu, CA)
  • 1 day ago
  • Simi Valley, CA (16 miles from Malibu, CA)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Lifeline Customer Service Agent Quick Apply Link

  • Van Nuys, CA (13 miles from Malibu, CA)
  • 2 days ago
  • Van Nuys, CA (13 miles from Malibu, CA)
  • 2 days ago

Quick Apply Link - Job description We are looking for a Customer Service Representative to provide excellent customer service and meet sales quotas for our business....

Customer Service Representative (Inglewood - Part Time/Full Time)

  • Inglewood, CA (20 miles from Malibu, CA)
  • 3 days ago
  • Inglewood, CA (20 miles from Malibu, CA)
  • 3 days ago

Customer Service Representative needed for a Dry Cleaners in Inglewood, CA! We are looking for a friendly, detail-oriented, and dependable Customer Service Representative to join our team....

Amazon Locker+ Customer Service Associate

  • Camarillo, CA (24 miles from Malibu, CA)
  • 5 days ago
  • Camarillo, CA (24 miles from Malibu, CA)
  • 5 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Culver City, CA (17 miles from Malibu, CA)
  • 5 days ago
  • Culver City, CA (17 miles from Malibu, CA)
  • 5 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative

  • Camarillo, CA (24 miles from Malibu, CA)
  • 9 days ago
  • Camarillo, CA (24 miles from Malibu, CA)
  • 9 days ago

Job Title: Customer Service Representative Location: Camarillo, CA Pay Range: $25hr Whats the Job?...

Customer Service Representative (Voice)

  • San Fernando, CA (23 miles from Malibu, CA)
  • 9 days ago
  • San Fernando, CA (23 miles from Malibu, CA)
  • 9 days ago

We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....

Customer Service Representative

  • San Fernando, CA (23 miles from Malibu, CA)
  • 9 days ago
  • San Fernando, CA (23 miles from Malibu, CA)
  • 9 days ago

This position supports customer service, technical support, and customer sales interactions....

Inbound Customer Service Agent

  • San Fernando, CA (23 miles from Malibu, CA)
  • 9 days ago
  • San Fernando, CA (23 miles from Malibu, CA)
  • 9 days ago

This position supports customer service, technical support, and customer sales interactions....

Customer Service Representative (Multi-Platform)

  • San Fernando, CA (23 miles from Malibu, CA)
  • 10 days ago
  • San Fernando, CA (23 miles from Malibu, CA)
  • 10 days ago

We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....

Customer Service Representative (Non-Voice)

  • San Fernando, CA (23 miles from Malibu, CA)
  • 10 days ago
  • San Fernando, CA (23 miles from Malibu, CA)
  • 10 days ago

Must be customer service oriented (empathetic, responsive, patient, and conscientious)....

Demographic Data for Malibu, CA

Moving to Malibu, CA? Find some basic demographic data about Malibu, CA below.


Local
National
17,158
1,040
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Malibu, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Malibu, CA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Malibu, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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