Customer Service Jobs in Malibu, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Veterinary Customer Service Representative - Santa Monica
- Santa Monica, CA (12 miles from Malibu, CA)
- 2 hours ago
- Santa Monica, CA (12 miles from Malibu, CA)
- 2 hours ago
We care deeply about the profession, and we are looking for a skilled Veterinary Customer Service Representative, known internally as Hosts, to join our team! Hosts? What's a host?...
Customer Service Associate - Temporary
- Inglewood, CA (20 miles from Malibu, CA)
- 21 hours ago
- Inglewood, CA (20 miles from Malibu, CA)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Canoga Park, CA (12 miles from Malibu, CA)
- 1 day ago
- Canoga Park, CA (12 miles from Malibu, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Field Services
- Sun Valley, CA (24 miles from Malibu, CA)
- 3 days ago
- Sun Valley, CA (24 miles from Malibu, CA)
- 3 days ago
Job Summary: Customer Service Representative - Public Sector Field Services Location: Southeastern San Fernando Valley Schedule: Monday-Friday, 8:00 AM - 4:30 PM We are looking for a Customer Service...
- Encino, CA (13 miles from Malibu, CA)
- 3 days ago
- Encino, CA (13 miles from Malibu, CA)
- 3 days ago
Responsibilities Provides excellent customer service by responding promptly to all inbound calls, as well as service requests regarding insurance policies....
Remote WorkCustomer Service Representative - Field Services
- Van Nuys, CA (13 miles from Malibu, CA)
- 4 days ago
- Van Nuys, CA (13 miles from Malibu, CA)
- 4 days ago
Customer Service Representative Public Sector Field Services** **Location:** Southeastern San Fernando Valley **Schedule:** MondayFriday, 8:00 AM 4:30 PM We are looking for a **Customer Service Representative...
Avis Customer Service Associate - Outdoor Lot Support (Part-Time)
- Westchester, CA (18 miles from Malibu, CA)
- 4 days ago
- Westchester, CA (18 miles from Malibu, CA)
- 4 days ago
service....
Customer Service Representative - PT
- Westchester, CA (18 miles from Malibu, CA)
- 4 days ago
- Westchester, CA (18 miles from Malibu, CA)
- 4 days ago
service....
Customer Service Representative (Bilingual)
- Culver City, CA (17 miles from Malibu, CA)
- 5 days ago
- Culver City, CA (17 miles from Malibu, CA)
- 5 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Pharmacy Customer Service Associate
- Sun Valley, CA (24 miles from Malibu, CA)
- 6 days ago
- Sun Valley, CA (24 miles from Malibu, CA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
U-Box Customer Care Representative (CDL)
- Panorama City, CA (19 miles from Malibu, CA)
- 7 days ago
- Panorama City, CA (19 miles from Malibu, CA)
- 7 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Amazon Locker+ Customer Service Associate
- Venice, CA (14 miles from Malibu, CA)
- 7 days ago
- Venice, CA (14 miles from Malibu, CA)
- 7 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Retail Customer Service Specialist
- El Segundo, CA (19 miles from Malibu, CA)
- 8 days ago
- El Segundo, CA (19 miles from Malibu, CA)
- 8 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Hawthorne, CA (22 miles from Malibu, CA)
- 10 days ago
- Hawthorne, CA (22 miles from Malibu, CA)
- 10 days ago
Join One of the Fastest-Growing Residential HVAC Companies in Los Angeles! Are you ready to take your career to the next level? With over 40 years of trusted service, we are proud to be one of the...
Retail Customer Service Supervisor
- Simi Valley, CA (16 miles from Malibu, CA)
- 11 days ago
- Simi Valley, CA (16 miles from Malibu, CA)
- 11 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Demographic Data for Malibu, CA
Moving to Malibu, CA? Find some basic demographic data about Malibu, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Malibu, CA
Highest Education Level
Customer Services in Malibu, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »