Customer Service Jobs in Los Angeles, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 184 Jobs

Customer Service Agent

  • Westchester, CA (8 miles from Los Angeles, CA)
  • 10 hours ago
  • Westchester, CA (8 miles from Los Angeles, CA)
  • 10 hours ago

At SIXT, a first-class customer experience and outstanding customer service are our top priorities....

Customer Service Representative

  • Santa Fe Springs, CA (11 miles from Los Angeles, CA)
  • 10 hours ago
  • Santa Fe Springs, CA (11 miles from Los Angeles, CA)
  • 10 hours ago

The job duties will include but not limited to quoting customers via phone, fax or email, and processing and expediting orders via fax or email. -Dealing with electronic invoices -Taking inbound...

Customer Service Representative (Copy)

  • Anaheim, CA (18 miles from Los Angeles, CA)
  • 10 hours ago
  • Anaheim, CA (18 miles from Los Angeles, CA)
  • 10 hours ago

Customer Service Representative (Copy) Anaheim, CA Customer Service Rep Payrate: $21/hr Onsite in Anaheim, CA 92806 Length of Assignment: 6 months Schedule: M-F 8-5 Start ASAP Weekly Pay and Benefits...

Loss Prevention Customer Service Associate II

  • Monrovia, CA (20 miles from Los Angeles, CA)
  • 14 hours ago
  • Monrovia, CA (20 miles from Los Angeles, CA)
  • 14 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

LP Customer Service Associate II TJ Maxx Culver City Part-Time

  • Culver City, CA (8 miles from Los Angeles, CA)
  • 14 hours ago
  • Culver City, CA (8 miles from Los Angeles, CA)
  • 14 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Analyst, Client Service Representative- Transaction Banking

  • Los Angeles, CA
  • 14 hours ago
  • Los Angeles, CA
  • 14 hours ago

Excellent interpersonal skills; communication, customer service, and problem-solving skills Strong written and verbal communications....

Remote Work

Customer Service Representative

  • Torrance, CA (10 miles from Los Angeles, CA)
  • 1 day ago
  • Torrance, CA (10 miles from Los Angeles, CA)
  • 1 day ago

Customer Service Representative Req #1095 Torrance, CA, Torrance, California, United States of America Job Description Posted Tuesday, June 10, 2025 at 1:00 AM SUMMARY The Customer Service Representative...

Customer Service Representative I

  • Torrance, CA (10 miles from Los Angeles, CA)
  • 1 day ago
  • Torrance, CA (10 miles from Los Angeles, CA)
  • 1 day ago

Customer Service Representative I AIT Worldwide Logistics, INC. parental leave, sick time, tuition reimbursement, 401(k) United States, California, Torrance Jun 11, 2025 Customer Service Representative...

Customer Service Representative- Westwood Insurance Agency

  • Los Angeles, CA
  • 1 day ago
  • Los Angeles, CA
  • 1 day ago

PRIMARY RESPONSIBILITIES: Provide timely, accurate customer service by answering inbound calls, researching inquiries and responding to coverage, billing and policy related questions Rewrite or generate...

Air Cargo Customer Service Agent - Mercury 217

  • Los Angeles, CA
  • 1 day ago
  • Los Angeles, CA
  • 1 day ago

Interpersonal skills (e.g., customer service, dependability). Work values (e.g., responsibility, honesty, integrity). Knowledge of basic arithmetic and mathematics....

Customer Service Agent

  • Los Angeles, CA
  • 1 day ago
  • Los Angeles, CA
  • 1 day ago

Were seeking individuals with vibrant personalities who love interacting with people. As a Ready Line or Return Agent, youll be a vital part of our team, acting as a Key Company Promoter and the...

Customer Service Representative

  • Burbank, CA (15 miles from Los Angeles, CA)
  • 1 day ago
  • Burbank, CA (15 miles from Los Angeles, CA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Pharmacy Customer Service Associate

  • La Puente, CA (18 miles from Los Angeles, CA)
  • 1 day ago
  • La Puente, CA (18 miles from Los Angeles, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • El Monte, CA (13 miles from Los Angeles, CA)
  • 1 day ago
  • El Monte, CA (13 miles from Los Angeles, CA)
  • 1 day ago

We are looking for a friendly Customer Service Representative with order processing experience! This Customer Service Rep will provide exceptional customer service to our customers....

Loss Prevention Customer Service Associate II

  • Downey, CA (7 miles from Los Angeles, CA)
  • 2 days ago
  • Downey, CA (7 miles from Los Angeles, CA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Los Angeles, CA

Moving to Los Angeles, CA? Find some basic demographic data about Los Angeles, CA below.


Local
National
2,413,319
76,858
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Los Angeles, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Los Angeles, CA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Los Angeles, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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