Customer Service Jobs in Loma Mar, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 67 Jobs

Customer Experience Associate I

  • San Jose, CA (21 miles from Loma Mar, CA)
  • 30+ days ago
  • San Jose, CA (21 miles from Loma Mar, CA)
  • 30+ days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Representative

  • Redwood City, CA (14 miles from Loma Mar, CA)
  • 9 hours ago
  • Redwood City, CA (14 miles from Loma Mar, CA)
  • 9 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Redwood City, CA (14 miles from Loma Mar, CA)
  • 1 day ago
  • Redwood City, CA (14 miles from Loma Mar, CA)
  • 1 day ago

service or front-desk experience (automotive experience is a plus) - Excellent communication and people skills - Basic computer skills (email, scheduling software, etc.) - Ability to stay organized...

Amazon Locker+ Customer Service Associate

  • Palo Alto, CA (14 miles from Loma Mar, CA)
  • 1 day ago
  • Palo Alto, CA (14 miles from Loma Mar, CA)
  • 1 day ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Pharmacy Customer Service Associate

  • Sunnyvale, CA (16 miles from Loma Mar, CA)
  • 1 day ago
  • Sunnyvale, CA (16 miles from Loma Mar, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • San Jose, CA (21 miles from Loma Mar, CA)
  • 2 days ago
  • San Jose, CA (21 miles from Loma Mar, CA)
  • 2 days ago

The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals....

Customer Service Representative

  • Santa Cruz, CA (13 miles from Loma Mar, CA)
  • 3 days ago
  • Santa Cruz, CA (13 miles from Loma Mar, CA)
  • 3 days ago

Service Center Santa Cruz JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Representative

  • San Jose, CA (21 miles from Loma Mar, CA)
  • 4 days ago
  • San Jose, CA (21 miles from Loma Mar, CA)
  • 4 days ago

Maintain excellent customer service throughout all interactions. Review service contract discrepancies and collaborate with the field and Service Contracts Team to best take care of the customer....

Customer Service Representative - Repairs

  • San Jose, CA (21 miles from Loma Mar, CA)
  • 4 days ago
  • San Jose, CA (21 miles from Loma Mar, CA)
  • 4 days ago

What You Bring: Must Haves: 1+ years of experience in customer service or a call center environment. Proficiency in SAP, Salesforce.com, or ServiceMax....

Retail Customer Service Associate

  • San Mateo, CA (22 miles from Loma Mar, CA)
  • 4 days ago
  • San Mateo, CA (22 miles from Loma Mar, CA)
  • 4 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Retail Customer Service Representative/Cashier

  • Santa Clara, CA (18 miles from Loma Mar, CA)
  • 4 days ago
  • Santa Clara, CA (18 miles from Loma Mar, CA)
  • 4 days ago

We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • San Mateo, CA (22 miles from Loma Mar, CA)
  • 5 days ago
  • San Mateo, CA (22 miles from Loma Mar, CA)
  • 5 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Retail Customer Experience Associate, Stanford Shopping Center - Full Time

  • Palo Alto, CA (14 miles from Loma Mar, CA)
  • 5 days ago
  • Palo Alto, CA (14 miles from Loma Mar, CA)
  • 5 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Client Service Representative

  • Palo Alto, CA (14 miles from Loma Mar, CA)
  • 5 days ago
  • Palo Alto, CA (14 miles from Loma Mar, CA)
  • 5 days ago

demonstrate the important and understanding of high quality customer service....

Customer Service Representative

  • San Jose, CA (21 miles from Loma Mar, CA)
  • 6 days ago
  • San Jose, CA (21 miles from Loma Mar, CA)
  • 6 days ago

Experience in customer service or a related field preferred....

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Loma Mar, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Loma Mar, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Loma Mar, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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