Customer Service Jobs in Lodi, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Galt, CA (10 miles from Lodi, CA)
- 5 hours ago
- Galt, CA (10 miles from Lodi, CA)
- 5 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Elk Grove, CA (23 miles from Lodi, CA)
- 7 days ago
- Elk Grove, CA (23 miles from Lodi, CA)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Associate
- Elk Grove, CA (23 miles from Lodi, CA)
- 7 days ago
- Elk Grove, CA (23 miles from Lodi, CA)
- 7 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Manteca, CA (20 miles from Lodi, CA)
- 8 days ago
- Manteca, CA (20 miles from Lodi, CA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Stockton, CA (13 miles from Lodi, CA)
- 12 days ago
- Stockton, CA (13 miles from Lodi, CA)
- 12 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Part Time Customer Service and Sales Associate
- Manteca, CA (20 miles from Lodi, CA)
- 15 days ago
- Manteca, CA (20 miles from Lodi, CA)
- 15 days ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
U-Box Customer Care Representative (CDL)
- Manteca, CA (20 miles from Lodi, CA)
- 15 days ago
- Manteca, CA (20 miles from Lodi, CA)
- 15 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
- Stockton, CA (13 miles from Lodi, CA)
- 16 days ago
- Stockton, CA (13 miles from Lodi, CA)
- 16 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative / Call Taker
- Valley Springs, CA (17 miles from Lodi, CA)
- 30+ days ago
- Valley Springs, CA (17 miles from Lodi, CA)
- 30+ days ago
You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis....
Customer Service Representative
- Elk Grove, CA (23 miles from Lodi, CA)
- 45+ days ago
- Elk Grove, CA (23 miles from Lodi, CA)
- 45+ days ago
We are searching for another member to add to our close-knit team of individuals in Customer Service....
Retail Customer Service Cashier
- Lodi, CA (15 miles from Lodi, CA)
- 60+ days ago
- Lodi, CA (15 miles from Lodi, CA)
- 60+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Manteca, CA (20 miles from Lodi, CA)
- 90+ days ago
- Manteca, CA (20 miles from Lodi, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Demographic Data for Lodi, CA
Moving to Lodi, CA? Find some basic demographic data about Lodi, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lodi, CA
Highest Education Level
Customer Services in Lodi, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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