Customer Service Jobs in Lake Forest, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Irvine, CA (10 miles from Lake Forest, CA)
- 14 days ago
- Irvine, CA (10 miles from Lake Forest, CA)
- 14 days ago
: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients....
Customer Service Representative (Copy)
- Anaheim, CA (22 miles from Lake Forest, CA)
- 16 hours ago
- Anaheim, CA (22 miles from Lake Forest, CA)
- 16 hours ago
Customer Service Representative (Copy) Anaheim, CA Customer Service Rep Payrate: $21/hr Onsite in Anaheim, CA 92806 Length of Assignment: 6 months Schedule: M-F 8-5 Start ASAP Weekly Pay and Benefits...
# Retail Customer Experience Associate, South Coast Plaza - Full Time
- Costa Mesa, CA (12 miles from Lake Forest, CA)
- 17 hours ago
- Costa Mesa, CA (12 miles from Lake Forest, CA)
- 17 hours ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative
- Cypress, CA (24 miles from Lake Forest, CA)
- 1 day ago
- Cypress, CA (24 miles from Lake Forest, CA)
- 1 day ago
A renowned company is seeking Customer Service professionals to join their team. This role can offer you fantastic growth potential, an excellent company culture, and excellent benefits....
Customer Service Representative
- Irvine, CA (10 miles from Lake Forest, CA)
- 1 day ago
- Irvine, CA (10 miles from Lake Forest, CA)
- 1 day ago
RESPONSIBILITIES Answer all incoming concerns/needs from all customers Key pick-up request, Handle transportation/routing on delivery questions Process will-call orders Provide customers with invoice...
Customer Service Representative
- Costa Mesa, CA (12 miles from Lake Forest, CA)
- 2 days ago
- Costa Mesa, CA (12 miles from Lake Forest, CA)
- 2 days ago
CSR/DELIVERY DRIVER Looking for FULL TIME, immediate hire of Customer Service Representatives, with delivery driving duties on some days, for our Newport Beach location....
Customer Service Associate - Temporary
- Corona, CA (20 miles from Lake Forest, CA)
- 2 days ago
- Corona, CA (20 miles from Lake Forest, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative - Part-Time
- Garden Grove, CA (18 miles from Lake Forest, CA)
- 2 days ago
- Garden Grove, CA (18 miles from Lake Forest, CA)
- 2 days ago
The Garden Grove Dog and Cat Hospital is looking for a Part-Time Veterinary Client Service Representative to join our busy multi-doctor practice located in Garden Grove. Being a receptionist in...
Customer Care Representative II
- Anaheim, CA (22 miles from Lake Forest, CA)
- 3 days ago
- Anaheim, CA (22 miles from Lake Forest, CA)
- 3 days ago
Preferred: Education beyond High School diploma, multiple years of experience in a customer service role, in high volume call center environment. Prior experience w/ ERP system (JD Edwards)....
Customer Service Representative
- Newport Beach, CA (7 miles from Lake Forest, CA)
- 3 days ago
- Newport Beach, CA (7 miles from Lake Forest, CA)
- 3 days ago
RESPONSIBILITIES Answer all incoming concerns/needs from all customers Key pick-up request, Handle transportation/routing on delivery questions Process will-call orders Provide customers with invoice...
- Newport Beach, CA (7 miles from Lake Forest, CA)
- 3 days ago
- Newport Beach, CA (7 miles from Lake Forest, CA)
- 3 days ago
Job Duties Handle all customer service emails, phone calls, text and chat Ensure the customer experience is a positive and memorable journey from the time the order is placed through the time the order...
Customer Service Representative 2 (H/F)
- Garden Grove, CA (18 miles from Lake Forest, CA)
- 3 days ago
- Garden Grove, CA (18 miles from Lake Forest, CA)
- 3 days ago
In the role of Customer Service Representative 2 you'll play a pivotal part on our Customer Service team....
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Temporary Customer Service Representative
- Irvine, CA (10 miles from Lake Forest, CA)
- 3 days ago
- Irvine, CA (10 miles from Lake Forest, CA)
- 3 days ago
Previous customer service experience and conflict resolution. Proficiency in basic computer skills and MS Office applications....
- Irvine, CA (10 miles from Lake Forest, CA)
- 3 days ago
- Irvine, CA (10 miles from Lake Forest, CA)
- 3 days ago
and supporting client scheduling Scanning and organizing products Processing customer & retail returns What We're Looking For: GED or equivalent experience Prior Experience working in shipping and order...
Demographic Data for Lake Forest, CA
Moving to Lake Forest, CA? Find some basic demographic data about Lake Forest, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lake Forest, CA
Highest Education Level
Customer Services in Lake Forest, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »