Customer Service Jobs in Laguna Beach, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 90 Jobs

Customer Service Representative Entry-Level Full-Time or Part-Time

  • Irvine, CA (14 miles from Laguna Beach, CA)
  • 16 hours ago
  • Irvine, CA (14 miles from Laguna Beach, CA)
  • 16 hours ago

Were looking for a dependable and friendly Customer Service Representative to join our team. This is an entry-level role, no prior experience is required, and full training will be provided!...

Pharmacy Customer Service Associate

  • Huntington Beach, CA (16 miles from Laguna Beach, CA)
  • 1 day ago
  • Huntington Beach, CA (16 miles from Laguna Beach, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Anaheim, CA (23 miles from Laguna Beach, CA)
  • 1 day ago
  • Anaheim, CA (23 miles from Laguna Beach, CA)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Lead customer service representative

  • San Clemente, CA (17 miles from Laguna Beach, CA)
  • 1 day ago
  • San Clemente, CA (17 miles from Laguna Beach, CA)
  • 1 day ago

Store 2709479: 901 Avenida Pico, San Clemente, California 92673 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Fullerton, CA (23 miles from Laguna Beach, CA)
  • 1 day ago
  • Fullerton, CA (23 miles from Laguna Beach, CA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service II

  • Costa Mesa, CA (11 miles from Laguna Beach, CA)
  • 1 day ago
  • Costa Mesa, CA (11 miles from Laguna Beach, CA)
  • 1 day ago

The anticipated posting closing date is on or around 7/16/25 QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...

Customer Service Representative

  • Cypress, CA (24 miles from Laguna Beach, CA)
  • 1 day ago
  • Cypress, CA (24 miles from Laguna Beach, CA)
  • 1 day ago

CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...

Customer Service Associate

  • Orange, CA (17 miles from Laguna Beach, CA)
  • 1 day ago
  • Orange, CA (17 miles from Laguna Beach, CA)
  • 1 day ago

Customer Service Associate Golden Era Promotions Orange, CA, US 1 day ago Quick Job type Full-time Quick Job description As a Customer Service Associate with our company, you will play a crucial role...

Customer Service Associate - Temporary

  • Laguna Niguel, CA
  • 2 days ago
  • Laguna Niguel, CA
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Huntingtn Bch, CA (16 miles from Laguna Beach, CA)
  • 2 days ago
  • Huntingtn Bch, CA (16 miles from Laguna Beach, CA)
  • 2 days ago

Volt is immediately hiring for a Customer Service Representative for a company located in Huntington Beach, CA....

Customer Service Representative

  • Irvine, CA (14 miles from Laguna Beach, CA)
  • 3 days ago
  • Irvine, CA (14 miles from Laguna Beach, CA)
  • 3 days ago

As a Customer Service Representative - Retail or Contact Center working onsite in Irvine, CA, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....

Bilingual Customer Service Representative - Spanish-English

  • Irvine, CA (14 miles from Laguna Beach, CA)
  • 3 days ago
  • Irvine, CA (14 miles from Laguna Beach, CA)
  • 3 days ago

As a Bilingual Customer Service Representative - (Spanish-English) working onsite in Irvine, CA, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....

Customer Service Representative

  • Anaheim, CA (23 miles from Laguna Beach, CA)
  • 3 days ago
  • Anaheim, CA (23 miles from Laguna Beach, CA)
  • 3 days ago

Service Representative to provide customer service to both our internal partners and our external customers through various activities....

Customer Service Representative

  • Dana Point, CA (9 miles from Laguna Beach, CA)
  • 3 days ago
  • Dana Point, CA (9 miles from Laguna Beach, CA)
  • 3 days ago

**Job Details** Position: Customer Service Representative Location: Dana Point Pay Rate: $18.00/hr Hours: Part-time (20-30 hours/week) The Spirit of the Position: The Customer Service Representative...

Customer Service Agent Part Time (Allegiant) - SNA

  • Santa Ana, CA (14 miles from Laguna Beach, CA)
  • 3 days ago
  • Santa Ana, CA (14 miles from Laguna Beach, CA)
  • 3 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Demographic Data for Laguna Beach, CA

Moving to Laguna Beach, CA? Find some basic demographic data about Laguna Beach, CA below.


Local
National
39,536,271
996,598

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Laguna Beach, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Laguna Beach, CA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Laguna Beach, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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