Customer Service Jobs in Lafayette, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Concord, CA (6 miles from Lafayette, CA)
- 1 day ago
- Concord, CA (6 miles from Lafayette, CA)
- 1 day ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1225 Concord Ave, Concord, CA 94520...
Customer Service Representative - Work From Home
- San Lorenzo, CA (14 miles from Lafayette, CA)
- 1 day ago
- San Lorenzo, CA (14 miles from Lafayette, CA)
- 1 day ago
FT Customer Service Representative - Work From Home Location: San Lorenzo [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote WorkCustomer Service Associate - Temporary
- Pleasant Hill, CA (4 miles from Lafayette, CA)
- 3 days ago
- Pleasant Hill, CA (4 miles from Lafayette, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Berkeley, CA (9 miles from Lafayette, CA)
- 3 days ago
- Berkeley, CA (9 miles from Lafayette, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Union City, CA (20 miles from Lafayette, CA)
- 3 days ago
- Union City, CA (20 miles from Lafayette, CA)
- 3 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Pharmacy Customer Service Associate
- Daly City, CA (22 miles from Lafayette, CA)
- 3 days ago
- Daly City, CA (22 miles from Lafayette, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Walnut Creek, CA (2 miles from Lafayette, CA)
- 3 days ago
- Walnut Creek, CA (2 miles from Lafayette, CA)
- 3 days ago
service....
Customer Service Representative
- San Francisco, CA (18 miles from Lafayette, CA)
- 3 days ago
- San Francisco, CA (18 miles from Lafayette, CA)
- 3 days ago
salary: $23 - $25 per hour shift: First work hours: 8 AM - 5 PM education: High School Responsibilities As a Customer Service Representative, job duties includeL Provide exceptional customer service...
Customer Service Representative
- San Rafael, CA (22 miles from Lafayette, CA)
- 4 days ago
- San Rafael, CA (22 miles from Lafayette, CA)
- 4 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Retail Customer Service Supervisor
- Walnut Creek, CA (2 miles from Lafayette, CA)
- 7 days ago
- Walnut Creek, CA (2 miles from Lafayette, CA)
- 7 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Retail Customer Service Associate
- San Mateo, CA (24 miles from Lafayette, CA)
- 7 days ago
- San Mateo, CA (24 miles from Lafayette, CA)
- 7 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Client Service Representative I/Floater
- Castro Valley, CA (9 miles from Lafayette, CA)
- 7 days ago
- Castro Valley, CA (9 miles from Lafayette, CA)
- 7 days ago
Our single point of contact model delivers outstanding customer service....
Customer Service Representative
- Hayward, CA (15 miles from Lafayette, CA)
- 7 days ago
- Hayward, CA (15 miles from Lafayette, CA)
- 7 days ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
Customer Service Representative
- San Francisco, CA (18 miles from Lafayette, CA)
- 9 days ago
- San Francisco, CA (18 miles from Lafayette, CA)
- 9 days ago
Primary Job Location: Richmond District Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: Richmond Location State: Virginia Agiliti helps...
Automotive Service Center Customer Service Associate
- Daly City, CA (22 miles from Lafayette, CA)
- 9 days ago
- Daly City, CA (22 miles from Lafayette, CA)
- 9 days ago
This role is responsible for providing exceptional customer service, coordinating repair schedules, and ensuring a seamless and positive experience for every customer....
Demographic Data for Lafayette, CA
Moving to Lafayette, CA? Find some basic demographic data about Lafayette, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lafayette, CA
Highest Education Level
Customer Services in Lafayette, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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