Customer Service Jobs in Ladera Ranch, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 72 Jobs

Customer Service Associate

  • Irvine, CA (14 miles from Ladera Ranch, CA)
  • 3 hours ago
  • Irvine, CA (14 miles from Ladera Ranch, CA)
  • 3 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Newport Fashion Island - Full Time

  • Newport Beach, CA (11 miles from Ladera Ranch, CA)
  • 4 hours ago
  • Newport Beach, CA (11 miles from Ladera Ranch, CA)
  • 4 hours ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative

  • Orange, CA (21 miles from Ladera Ranch, CA)
  • 10 hours ago
  • Orange, CA (21 miles from Ladera Ranch, CA)
  • 10 hours ago

Customer Service Representative CalOptima CalOptima Health is seeking a highly motivated Customer Service Representative to join our team....

Amazon Locker+ Customer Service Associate

  • Newport Beach, CA (11 miles from Ladera Ranch, CA)
  • 19 hours ago
  • Newport Beach, CA (11 miles from Ladera Ranch, CA)
  • 19 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Murrieta, CA (21 miles from Ladera Ranch, CA)
  • 1 day ago
  • Murrieta, CA (21 miles from Ladera Ranch, CA)
  • 1 day ago

Schedule: 7:00 AM - 4:00 PM | Monday - Friday Pay: $21 per hour Requirements | 1 year of customer service experience Customer Service Representative Daily Tasks: Provide administrative support to customers...

Customer service representative

  • Lake Forest, CA (4 miles from Ladera Ranch, CA)
  • 1 day ago
  • Lake Forest, CA (4 miles from Ladera Ranch, CA)
  • 1 day ago

Store 2709426: 22381 El Toro Rd, Lake Forest, California 92630 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Data Entry/Customer Service Representative

  • Fountain Valley, CA (20 miles from Ladera Ranch, CA)
  • 1 day ago
  • Fountain Valley, CA (20 miles from Ladera Ranch, CA)
  • 1 day ago

Previous Experience A minimum of 3 years in the data entry, clerical or customer service field or a related position....

Customer Service Representative

  • Huntington Beach, CA (22 miles from Ladera Ranch, CA)
  • 1 day ago
  • Huntington Beach, CA (22 miles from Ladera Ranch, CA)
  • 1 day ago

**Job Details** Position: Customer Service Representative Location: Pacific City (Huntington Beach, CA) Pay Rate: $18.50/hr Hours: Part-time (20-30 hours/week) The Spirit of the Position: The Customer...

Customer Service Representative

  • Orange, CA (20 miles from Ladera Ranch, CA)
  • 2 days ago
  • Orange, CA (20 miles from Ladera Ranch, CA)
  • 2 days ago

College Degree 6 months of working in a customer service contact center inbound calls Starting Salary of $20/hr....

Customer Service Representative

  • Orange, CA (20 miles from Ladera Ranch, CA)
  • 2 days ago
  • Orange, CA (20 miles from Ladera Ranch, CA)
  • 2 days ago

Customer service experience desired. High School diploma/GED....

Remote Work

Senior Customer Service Representative (Promotional Only)

  • Costa Mesa, CA (17 miles from Ladera Ranch, CA)
  • 2 days ago
  • Costa Mesa, CA (17 miles from Ladera Ranch, CA)
  • 2 days ago

* Promotional Only : This recruitment is only open to current Mesa Water District employees* Mesa Water District is looking for a Senior Customer Service Representative to lead the Customer Services...

Customer Service Representative

  • Irvine, CA (14 miles from Ladera Ranch, CA)
  • 4 days ago
  • Irvine, CA (14 miles from Ladera Ranch, CA)
  • 4 days ago

Store 2709466: 14493 Culver Dr, Irvine, California 92604 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Retail Customer Service Associate

  • San Clemente, CA (13 miles from Ladera Ranch, CA)
  • 4 days ago
  • San Clemente, CA (13 miles from Ladera Ranch, CA)
  • 4 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Retail Customer Experience Associate, South Coast Plaza - Part Time

  • Costa Mesa, CA (17 miles from Ladera Ranch, CA)
  • 5 days ago
  • Costa Mesa, CA (17 miles from Ladera Ranch, CA)
  • 5 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative

  • Costa Mesa, CA (17 miles from Ladera Ranch, CA)
  • 5 days ago
  • Costa Mesa, CA (17 miles from Ladera Ranch, CA)
  • 5 days ago

CSR/DELIVERY DRIVER Looking for FULL TIME, immediate hire of Customer Service Representatives, with delivery driving duties on some days, for our Newport Beach location....

Demographic Data for Ladera Ranch, CA

Moving to Ladera Ranch, CA? Find some basic demographic data about Ladera Ranch, CA below.

Local
National
36,637
766
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Ladera Ranch, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Ladera Ranch, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ladera Ranch, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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