Customer Service Jobs in La Crescenta, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 129 Jobs
Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Eagle Rock Pet Care

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Customer Service Representative

  • Covina, CA (21 miles from La Crescenta, CA)
  • 1 day ago
  • Covina, CA (21 miles from La Crescenta, CA)
  • 1 day ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

  • Inglewood, CA (19 miles from La Crescenta, CA)
  • 4 hours ago
  • Inglewood, CA (19 miles from La Crescenta, CA)
  • 4 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative II

  • Los Angeles, CA (17 miles from La Crescenta, CA)
  • 4 hours ago
  • Los Angeles, CA (17 miles from La Crescenta, CA)
  • 4 hours ago

The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....

Customer Service Agent - LAX (Part-Time)

  • Los Angeles, CA (17 miles from La Crescenta, CA)
  • 11 hours ago
  • Los Angeles, CA (17 miles from La Crescenta, CA)
  • 11 hours ago

Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....

Bilingual Customer Service Representative

  • Valencia, CA (23 miles from La Crescenta, CA)
  • 12 hours ago
  • Valencia, CA (23 miles from La Crescenta, CA)
  • 12 hours ago

BILINGUAL CUSTOMER SERVICE REPRESENTATIVES About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services....

Customer Service Associate - Temporary

  • Van Nuys, CA (16 miles from La Crescenta, CA)
  • 15 hours ago
  • Van Nuys, CA (16 miles from La Crescenta, CA)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • El Monte, CA (15 miles from La Crescenta, CA)
  • 17 hours ago
  • El Monte, CA (15 miles from La Crescenta, CA)
  • 17 hours ago

Your Opportunity Customer Service Representative Speedy Cash El Monte, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...

Customer Service Representative

  • Covina, CA (21 miles from La Crescenta, CA)
  • 17 hours ago
  • Covina, CA (21 miles from La Crescenta, CA)
  • 17 hours ago

Grand Avenue, Covina, California 91724 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative - Call Center

  • Los Angeles, CA (17 miles from La Crescenta, CA)
  • 1 day ago
  • Los Angeles, CA (17 miles from La Crescenta, CA)
  • 1 day ago

Our family-owned and operated call center is seeking a dedicated Customer Service Team Member to join our growing team....

Airport Customer Service Agent - LAX

  • Los Angeles, CA (17 miles from La Crescenta, CA)
  • 1 day ago
  • Los Angeles, CA (17 miles from La Crescenta, CA)
  • 1 day ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Client Service Representative

  • Glendora, CA (24 miles from La Crescenta, CA)
  • 1 day ago
  • Glendora, CA (24 miles from La Crescenta, CA)
  • 1 day ago

One year related experience required with customer service preferred....

Retail Customer Service II

  • Covina, CA (21 miles from La Crescenta, CA)
  • 1 day ago
  • Covina, CA (21 miles from La Crescenta, CA)
  • 1 day ago

The anticipated posting closing date is on or around 7/13/25 QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...

Customer Service Representative I

  • City of Industry, CA (20 miles from La Crescenta, CA)
  • 2 days ago
  • City of Industry, CA (20 miles from La Crescenta, CA)
  • 2 days ago

What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....

Demographic Data for La Crescenta, CA

Moving to La Crescenta, CA? Find some basic demographic data about La Crescenta, CA below.

Local
National
31,097
919
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in La Crescenta, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in La Crescenta, CA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in La Crescenta, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »