Customer Service Jobs in Jurupa Valley, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 78 Jobs

Customer Service Representative

  • Irvine, CA (24 miles from Jurupa Valley, CA)
  • 3 hours ago
  • Irvine, CA (24 miles from Jurupa Valley, CA)
  • 3 hours ago

As a Customer Service Representative - Retail or Contact Center working onsite in Irvine, CA, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....

Bilingual Customer Service Representative - Spanish-English

  • Irvine, CA (24 miles from Jurupa Valley, CA)
  • 3 hours ago
  • Irvine, CA (24 miles from Jurupa Valley, CA)
  • 3 hours ago

As a Bilingual Customer Service Representative - (Spanish-English) working onsite in Irvine, CA, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....

Customer Service Representative II, Part-time (Assigned to Human Resources/Risk Management)

  • Chino, CA (11 miles from Jurupa Valley, CA)
  • 3 hours ago
  • Chino, CA (11 miles from Jurupa Valley, CA)
  • 3 hours ago

Join Our Team as Customer Service Representative II (Part-Time)!...

Customer Service Agent - ONT

  • Ontario, CA (12 miles from Jurupa Valley, CA)
  • 11 hours ago
  • Ontario, CA (12 miles from Jurupa Valley, CA)
  • 11 hours ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Support Associate - Mon-Fri S/D 7/28

  • San Bernardino, CA (11 miles from Jurupa Valley, CA)
  • 11 hours ago
  • San Bernardino, CA (11 miles from Jurupa Valley, CA)
  • 11 hours ago

Key Requirements: Minimum of 1 year of experience in a customer service or similar environment; High school diploma or a GED; Must be reliable, flexible, have good time-management skills and have the...

Customer Service Representative

  • Ontario, CA (8 miles from Jurupa Valley, CA)
  • 13 hours ago
  • Ontario, CA (8 miles from Jurupa Valley, CA)
  • 13 hours ago

We are seeking a Customer Service Representative who is passionate about providing excellent service and support....

Customer Service Representative

  • Montclair, CA (15 miles from Jurupa Valley, CA)
  • 13 hours ago
  • Montclair, CA (15 miles from Jurupa Valley, CA)
  • 13 hours ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Client Service Representative

  • Glendora, CA (24 miles from Jurupa Valley, CA)
  • 20 hours ago
  • Glendora, CA (24 miles from Jurupa Valley, CA)
  • 20 hours ago

One year related experience required with customer service preferred....

Retail Customer Experience Associate, Moreno Valley - Full Time

  • Moreno Valley, CA (15 miles from Jurupa Valley, CA)
  • 22 hours ago
  • Moreno Valley, CA (15 miles from Jurupa Valley, CA)
  • 22 hours ago

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative

  • Anaheim, CA (22 miles from Jurupa Valley, CA)
  • 1 day ago
  • Anaheim, CA (22 miles from Jurupa Valley, CA)
  • 1 day ago

Requisition Number: 205592 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Customer Service Associate

  • Fontana, CA (6 miles from Jurupa Valley, CA)
  • 1 day ago
  • Fontana, CA (6 miles from Jurupa Valley, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Moreno Valley, CA (15 miles from Jurupa Valley, CA)
  • 1 day ago
  • Moreno Valley, CA (15 miles from Jurupa Valley, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Redlands, CA (17 miles from Jurupa Valley, CA)
  • 2 days ago
  • Redlands, CA (17 miles from Jurupa Valley, CA)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Associate

  • Ontario, CA (12 miles from Jurupa Valley, CA)
  • 4 days ago
  • Ontario, CA (12 miles from Jurupa Valley, CA)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 951 N Milliken Ave, Ontario, CA...

Customer Service Representative

  • Redlands, CA (17 miles from Jurupa Valley, CA)
  • 4 days ago
  • Redlands, CA (17 miles from Jurupa Valley, CA)
  • 4 days ago

Required Qualifications: 2+ years customer service experience Professional and energetic communication Positive attitude Strong work ethic Customer service knowledge with strong follow up skills Conduct...

Demographic Data for Jurupa Valley, CA

Moving to Jurupa Valley, CA? Find some basic demographic data about Jurupa Valley, CA below.


Local
National
78,166
953
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Jurupa Valley, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Jurupa Valley, CA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Jurupa Valley, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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