Customer Service Jobs in Irvine, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Montclair, CA (22 miles from Irvine, CA)
- 6 days ago
- Montclair, CA (22 miles from Irvine, CA)
- 6 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Retail Customer Service Supervisor
- Lake Forest, CA (10 miles from Irvine, CA)
- 2 hours ago
- Lake Forest, CA (10 miles from Irvine, CA)
- 2 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Care Representative II
- Anaheim, CA (13 miles from Irvine, CA)
- 7 hours ago
- Anaheim, CA (13 miles from Irvine, CA)
- 7 hours ago
Preferred: Education beyond High School diploma, multiple years of experience in a customer service role, in high volume call center environment. Prior experience w/ ERP system (JD Edwards)....
- Bellflower, CA (24 miles from Irvine, CA)
- 13 hours ago
- Bellflower, CA (24 miles from Irvine, CA)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Customer Service Representative
- Newport Beach, CA (11 miles from Irvine, CA)
- 15 hours ago
- Newport Beach, CA (11 miles from Irvine, CA)
- 15 hours ago
RESPONSIBILITIES Answer all incoming concerns/needs from all customers Key pick-up request, Handle transportation/routing on delivery questions Process will-call orders Provide customers with invoice...
- Newport Beach, CA (11 miles from Irvine, CA)
- 20 hours ago
- Newport Beach, CA (11 miles from Irvine, CA)
- 20 hours ago
Job Duties Handle all customer service emails, phone calls, text and chat Ensure the customer experience is a positive and memorable journey from the time the order is placed through the time the order...
Customer Service Representative 2 (H/F)
- Garden Grove, CA (10 miles from Irvine, CA)
- 21 hours ago
- Garden Grove, CA (10 miles from Irvine, CA)
- 21 hours ago
In the role of Customer Service Representative 2 you'll play a pivotal part on our Customer Service team....
Customer Service Representative
- Lake Forest, CA (10 miles from Irvine, CA)
- 21 hours ago
- Lake Forest, CA (10 miles from Irvine, CA)
- 21 hours ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Associate - Temporary
- Chino Hills, CA (13 miles from Irvine, CA)
- 1 day ago
- Chino Hills, CA (13 miles from Irvine, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Previous customer service experience and conflict resolution. Proficiency in basic computer skills and MS Office applications....
and supporting client scheduling Scanning and organizing products Processing customer & retail returns What We're Looking For: GED or equivalent experience Prior Experience working in shipping and order...
Lead Customer Service Representative
- Laguna Niguel, CA (14 miles from Irvine, CA)
- 1 day ago
- Laguna Niguel, CA (14 miles from Irvine, CA)
- 1 day ago
Store 2709473: 27430 Alicia Pkwy, Laguna Niguel, California 92677 Availability - Shift/Days Part time Day Shift - All Days Lead Customer Service Representative We want you to join our team as a Customer...
Bilingual Customer Service Representative
- Ontario, CA (22 miles from Irvine, CA)
- 1 day ago
- Ontario, CA (22 miles from Irvine, CA)
- 1 day ago
As the nation's top walk-in tub/shower company, our products are made to the highest manufacturing standards, and our customer service is unmatched. We call it the Safe Step Difference....
Temporary Customer Service Representative University of California Irvine
- Irvine, CA
- 1 day ago
- Irvine, CA
- 1 day ago
Previous customer service experience and conflict resolution. Proficiency in basic computer skills and MS Office applications....
Pharmacy Customer Service Associate
- Chino Hills, CA (13 miles from Irvine, CA)
- 1 day ago
- Chino Hills, CA (13 miles from Irvine, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Irvine, CA
Moving to Irvine, CA? Find some basic demographic data about Irvine, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Irvine, CA
Highest Education Level
Customer Services in Irvine, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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