Customer Service Jobs in Highland Park, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 177 Jobs
Liberty Mutual Insurance

Associate Agent Customer Service Representative

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Description Safeco sells insurance through more than 10,000 independent agents nationally and no two are exactly...

Remote Work
Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Eagle Rock Pet Care

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Customer Service Representative

  • Los Angeles, CA (10 miles from Highland Park, CA)
  • 23 days ago
  • Los Angeles, CA (10 miles from Highland Park, CA)
  • 23 days ago

Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....

Customer Service Representative

  • Brea, CA (21 miles from Highland Park, CA)
  • moments ago
  • Brea, CA (21 miles from Highland Park, CA)
  • moments ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Tactical LP Customer Service Associate

  • Buena Park, CA (21 miles from Highland Park, CA)
  • 5 hours ago
  • Buena Park, CA (21 miles from Highland Park, CA)
  • 5 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative (Cantonese or Mandarin Speaking)

  • El Monte, CA (8 miles from Highland Park, CA)
  • 8 hours ago
  • El Monte, CA (8 miles from Highland Park, CA)
  • 8 hours ago

Compensation: $20.00 / hour Description Job Title: Customer Services Representative Department: Operations - Member Services About the Role: Astrana is looking for a Customer Service Representative...

Remote Work

Customer Service Representative

  • Pico Rivera, CA (10 miles from Highland Park, CA)
  • 8 hours ago
  • Pico Rivera, CA (10 miles from Highland Park, CA)
  • 8 hours ago

Store 2705659: 8451 Slauson Ave, Pico Rivera, California 90660 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

ProColor Collision is hiring - Customer Service Representative!

  • Los Angeles, CA (10 miles from Highland Park, CA)
  • 20 hours ago
  • Los Angeles, CA (10 miles from Highland Park, CA)
  • 20 hours ago

Our ideal candidate is someone with: -Extensive experience in Customer Service....

Customer Service Representative

  • Baldwin Park, CA (12 miles from Highland Park, CA)
  • 21 hours ago
  • Baldwin Park, CA (12 miles from Highland Park, CA)
  • 21 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Pasadena, CA (3 miles from Highland Park, CA)
  • 21 hours ago
  • Pasadena, CA (3 miles from Highland Park, CA)
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Red Label Enterprises

  • Los Angeles, CA (10 miles from Highland Park, CA)
  • 23 hours ago
  • Los Angeles, CA (10 miles from Highland Park, CA)
  • 23 hours ago

Red Label Enterprises is hiring friendly and enthusiastic Customer Service Representatives to join our Los Angeles team....

Client Service Representative

  • Temple City, CA (8 miles from Highland Park, CA)
  • 23 hours ago
  • Temple City, CA (8 miles from Highland Park, CA)
  • 23 hours ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative

  • Sylmar, CA (17 miles from Highland Park, CA)
  • 1 day ago
  • Sylmar, CA (17 miles from Highland Park, CA)
  • 1 day ago

Documentation and reporting: Accurately document customer interactions and transactions in customer service software....

Pharmacy Customer Service Associate

  • La Crescenta, CA (8 miles from Highland Park, CA)
  • 1 day ago
  • La Crescenta, CA (8 miles from Highland Park, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Highland Park, CA

Moving to Highland Park, CA? Find some basic demographic data about Highland Park, CA below.


Local
National
39,536,271
996,598

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Digital Customer Analytics
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. Turn your digital marketing data insights into...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Highland Park, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Highland Park, CA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Highland Park, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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