Customer Service Jobs in Highland, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 40 Jobs

Customer Service Associate

  • Grand Terrace, CA (10 miles from Highland, CA)
  • 4 hours ago
  • Grand Terrace, CA (10 miles from Highland, CA)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Rialto, CA (12 miles from Highland, CA)
  • 4 hours ago
  • Rialto, CA (12 miles from Highland, CA)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Airport Customer Service Agent (Breeze) - SBD

  • San Bernardino, CA (7 miles from Highland, CA)
  • 13 hours ago
  • San Bernardino, CA (7 miles from Highland, CA)
  • 13 hours ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Associate - Temporary

  • Fontana, CA (15 miles from Highland, CA)
  • 1 day ago
  • Fontana, CA (15 miles from Highland, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loss Prevention Customer Service Associate II

  • San Bernardino, CA (7 miles from Highland, CA)
  • 1 day ago
  • San Bernardino, CA (7 miles from Highland, CA)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Mira Loma, CA (22 miles from Highland, CA)
  • 2 days ago
  • Mira Loma, CA (22 miles from Highland, CA)
  • 2 days ago

Job Title: Customer Service/Sales Administrator Industry: Manufacturing Location: Jurupa Valley, CA....

Customer Service Representative - Community Development & Housing Department

  • San Bernardino, CA (7 miles from Highland, CA)
  • 2 days ago
  • San Bernardino, CA (7 miles from Highland, CA)
  • 2 days ago

Knowledge of: Principles and practices of effective customer service and customer-oriented telephone etiquette....

Wireless Customer Service Representative

  • San Bernardino, CA (7 miles from Highland, CA)
  • 3 days ago
  • San Bernardino, CA (7 miles from Highland, CA)
  • 3 days ago

metrics, and outreach goalsNavigate client-provided handheld technology to assist in customer service before, during, and after the sales process Qualifications for a Successful Wireless Customer Service...

Customer Service Representative

  • Jurupa Valley, CA (17 miles from Highland, CA)
  • 4 days ago
  • Jurupa Valley, CA (17 miles from Highland, CA)
  • 4 days ago

Store 2709054: 4082 Pyrite St, Jurupa Valley, California 92509 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Associate

  • San Bernardino, CA (7 miles from Highland, CA)
  • 4 days ago
  • San Bernardino, CA (7 miles from Highland, CA)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1055 Harriman Pl, San Bernardino...

Customer Service Agent, Admin

  • Fontana, CA (15 miles from Highland, CA)
  • 6 days ago
  • Fontana, CA (15 miles from Highland, CA)
  • 6 days ago

Read more at www.dsv.com Location: USA - Fontana, Slover Ave Division: Solutions Job Posting Title: Customer Service Agent, Admin - 95045 Time Type: Full Time POSITION SUMMARY The Customer Service Agent...

Customer Service Representative

  • Moreno Valley, CA (16 miles from Highland, CA)
  • 7 days ago
  • Moreno Valley, CA (16 miles from Highland, CA)
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Agent, Admin

  • Fontana, CA (17 miles from Highland, CA)
  • 8 days ago
  • Fontana, CA (17 miles from Highland, CA)
  • 8 days ago

Read more at www.dsv.com Location: USA - Fontana, Slover Ave Division: Solutions Job Posting Title: Customer Service Agent, Admin - 95045 Time Type: Full Time POSITION SUMMARY The Customer Service Agent...

Customer Service Associate - Temporary

  • San Bernardino, CA (7 miles from Highland, CA)
  • 8 days ago
  • San Bernardino, CA (7 miles from Highland, CA)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Entry Level Management - Customer Service Representative. Job in Riverside Gr8Jobs

  • Riverside, CA (14 miles from Highland, CA)
  • 10 days ago
  • Riverside, CA (14 miles from Highland, CA)
  • 10 days ago

We are currently looking for an Entry Level Customer Service Representative to join our team working on an exciting new business development project....

Demographic Data for Highland, CA

Moving to Highland, CA? Find some basic demographic data about Highland, CA below.

Local
National
57,812
563
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Udemy
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Highland, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Highland, CA offer the following education background
High School or GED
35.1%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Highland, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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