Customer Service Jobs in Highland, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 1 day ago
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 3 days ago
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 3 days ago
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center....
- Riverside, CA (14 miles from Highland, CA)
- 3 days ago
- Riverside, CA (14 miles from Highland, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative CSR, Building and Construction, CA
- Fontana, CA (15 miles from Highland, CA)
- 3 days ago
- Fontana, CA (15 miles from Highland, CA)
- 3 days ago
This position is located in Fontana, CA Customer Service Representative CSR, Building and Construction, CA...
Customer Service Representative $20/HR
- Loma Linda, CA (7 miles from Highland, CA)
- 3 days ago
- Loma Linda, CA (7 miles from Highland, CA)
- 3 days ago
Service experience Preferred industry (medical/legal) We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification....
Customer Service Representative/Account Manager
- Riverside, CA (14 miles from Highland, CA)
- 3 days ago
- Riverside, CA (14 miles from Highland, CA)
- 3 days ago
We pride ourselves on fostering a collaborative environment that values integrity, professional growth, and exceptional customer service....
Customer Service Representative III (Part-time 20 hours/week), Retail Banking (Hesperia, CA)
- Hesperia, CA (22 miles from Highland, CA)
- 4 days ago
- Hesperia, CA (22 miles from Highland, CA)
- 4 days ago
Area: Customer Service (Sales)...
Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Hesperia, CA)
- Hesperia, CA (22 miles from Highland, CA)
- 4 days ago
- Hesperia, CA (22 miles from Highland, CA)
- 4 days ago
Area: Customer Service (Sales)...
Customer Service Representative
- San Bernardino, CA (7 miles from Highland, CA)
- 4 days ago
- San Bernardino, CA (7 miles from Highland, CA)
- 4 days ago
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: San Bernardino, California, United States Of America Views:3 We currently have a part-time opportunity for a motivated...
AT&T Customer Service Representative
- Riverside, CA (14 miles from Highland, CA)
- 5 days ago
- Riverside, CA (14 miles from Highland, CA)
- 5 days ago
AT&T Customer Service Representative StratEdge Riverside, CA, US 3 days ago Quick Job type Full-time Quick Job description We are a prominent sales and customer service firm in Corona that partners...
LP Customer Service Associate II
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 6 days ago
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Amazon Locker+ Customer Service Associate
- Fontana, CA (15 miles from Highland, CA)
- 8 days ago
- Fontana, CA (15 miles from Highland, CA)
- 8 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Community Outreach / Customer Service Representative
- Redlands, CA (8 miles from Highland, CA)
- 9 days ago
- Redlands, CA (8 miles from Highland, CA)
- 9 days ago
Service team members to review client expectations, sales metrics, customer service results, and production goals Qualities of an Ideal Candidate: Genuinely interested in problem-solving, creative...
Entry Level Customer Service Associate
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 9 days ago
- Rancho Cucamonga, CA (24 miles from Highland, CA)
- 9 days ago
Service Associate Work within a team and provide guidance if needed on their assigned accounts Entry Level Customer Service Associate Requirements: 1-2 years experience in a customer service or sales...
Wireless Customer Service Representative
- Redlands, CA (8 miles from Highland, CA)
- 9 days ago
- Redlands, CA (8 miles from Highland, CA)
- 9 days ago
metrics, and outreach goalsNavigate client-provided handheld technology to assist in customer service before, during, and after the sales process Qualifications for a Successful Wireless Customer Service...
Demographic Data for Highland, CA
Moving to Highland, CA? Find some basic demographic data about Highland, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Highland, CA
Highest Education Level
Customer Services in Highland, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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