Customer Service Jobs in Hermosa Beach, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 147 Jobs
Eagle Rock Pet Care

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Liberty Mutual Insurance

Associate Agent Customer Service Representative

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Description Safeco sells insurance through more than 10,000 independent agents nationally and no two are exactly...

Remote Work
Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Analog Photo Booth Technician & Customer Experience Associate

  • Los Angeles, CA (11 miles from Hermosa Beach, CA)
  • 5 hours ago
  • Los Angeles, CA (11 miles from Hermosa Beach, CA)
  • 5 hours ago

Do you have great customer service skills and enjoy helping people? If so, we want you to join our team at Photomatica!...

Customer Service Representative - Remote in CA

  • Cypress, CA (20 miles from Hermosa Beach, CA)
  • 5 hours ago
  • Cypress, CA (20 miles from Hermosa Beach, CA)
  • 5 hours ago

At the end, you’ll know you performed with integrity and delivered the best customer service experience making your customers feel better because they talked to you....

Remote Work

Customer Service Associate - PT/Evenings

  • Long Beach, CA (8 miles from Hermosa Beach, CA)
  • 5 hours ago
  • Long Beach, CA (8 miles from Hermosa Beach, CA)
  • 5 hours ago

Minimum Requirements\: 1+ years of experience in customer service is required. Must have Microsoft Office Suite and Windows 7+ experience with strong computer skills....

Customer Service Associate

  • Long Beach, CA (8 miles from Hermosa Beach, CA)
  • 5 hours ago
  • Long Beach, CA (8 miles from Hermosa Beach, CA)
  • 5 hours ago

Minimum Requirements\: 1+ years of experience in customer service is required. Must have Microsoft Office Suite and Windows 7+ experience with strong computer skills....

Remote Bilingual Customer Service Representative English/Spanish

  • Los Angeles, CA (11 miles from Hermosa Beach, CA)
  • 11 hours ago
  • Los Angeles, CA (11 miles from Hermosa Beach, CA)
  • 11 hours ago

We are seeking enthusiastic and organized individuals to join our team as Remote Customer Service Representatives....

Remote Work

Veterinary Customer Service Representative - Santa Monica

  • Santa Monica, CA (11 miles from Hermosa Beach, CA)
  • 1 day ago
  • Santa Monica, CA (11 miles from Hermosa Beach, CA)
  • 1 day ago

We care deeply about the profession, and we are looking for a skilled Veterinary Customer Service Representative, known internally as Hosts, to join our team! Hosts? What's a host?...

Customer Service Representative Help People & Build a Career

  • Los Angeles, CA (11 miles from Hermosa Beach, CA)
  • 1 day ago
  • Los Angeles, CA (11 miles from Hermosa Beach, CA)
  • 1 day ago

At Red Label Enterprises, our Customer Service Representatives are the heart of our customer experience....

Customer Service Representative I

  • Torrance, CA (5 miles from Hermosa Beach, CA)
  • 1 day ago
  • Torrance, CA (5 miles from Hermosa Beach, CA)
  • 1 day ago

Customer Service Representative I Job Number: 358371 Category: Administrative Mfg Support Description: #NowHiring #CustomerServiceRepresentative Job Title: Customer Service Representative I Contract...

Customer Service Representative - Pest Control

  • South El Monte, CA (23 miles from Hermosa Beach, CA)
  • 1 day ago
  • South El Monte, CA (23 miles from Hermosa Beach, CA)
  • 1 day ago

Termite and Pest Control Company located in El Monte is looking for a Customer Service Representative....

Customer Service Representative

  • Santa Fe Springs, CA (19 miles from Hermosa Beach, CA)
  • 1 day ago
  • Santa Fe Springs, CA (19 miles from Hermosa Beach, CA)
  • 1 day ago

Service Center Santa Fe Springs PART-TIME JOB SUMMARY Caliber Collision has an immediate job opening for a Part -Time Customer Service Representative to perform all-purpose duties, which may include...

Customer Service Associate - Temporary

  • Inglewood, CA (6 miles from Hermosa Beach, CA)
  • 1 day ago
  • Inglewood, CA (6 miles from Hermosa Beach, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Long Beach, CA (8 miles from Hermosa Beach, CA)
  • 2 days ago
  • Long Beach, CA (8 miles from Hermosa Beach, CA)
  • 2 days ago

Textile Manufacturer in Long Beach, CA seeking Customer Service Representative with minimum 2 years experience in Customer Service....

Demographic Data for Hermosa Beach, CA

Moving to Hermosa Beach, CA? Find some basic demographic data about Hermosa Beach, CA below.


Local
National
19,736
1,094
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Hermosa Beach, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hermosa Beach, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hermosa Beach, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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