Customer Service Jobs in Hercules, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (20 hours)
- Richmond, CA (7 miles from Hercules, CA)
- 4 hours ago
- Richmond, CA (7 miles from Hercules, CA)
- 4 hours ago
The Customer Service Representative is responsible for assisting customers with banking transactions and offers referrals for additional products and services. Delivers excellent customer service....
Customer Service Representative
- Concord, CA (13 miles from Hercules, CA)
- 7 hours ago
- Concord, CA (13 miles from Hercules, CA)
- 7 hours ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Copy of Customer Service Representative II
- Vallejo, CA (13 miles from Hercules, CA)
- 16 hours ago
- Vallejo, CA (13 miles from Hercules, CA)
- 16 hours ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Customer Service Representative II
- Fairfield, CA (22 miles from Hercules, CA)
- 16 hours ago
- Fairfield, CA (22 miles from Hercules, CA)
- 16 hours ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Customer Service Representative
- San Rafael, CA (13 miles from Hercules, CA)
- 21 hours ago
- San Rafael, CA (13 miles from Hercules, CA)
- 21 hours ago
Customer Service Representative (CSR) Transdev in San Rafael, CA is hiring a Customer Service Representative....
Part Time Customer Service Sales Associate
- Oakland, CA (16 miles from Hercules, CA)
- 1 day ago
- Oakland, CA (16 miles from Hercules, CA)
- 1 day ago
The Dollar/Thrifty Part Time Customer Service Sales Associate consults with customers on their car rental....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Walnut Creek, CA (14 miles from Hercules, CA)
- 1 day ago
- Walnut Creek, CA (14 miles from Hercules, CA)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
- American Canyon, CA (13 miles from Hercules, CA)
- 2 days ago
- American Canyon, CA (13 miles from Hercules, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Sonoma, CA (19 miles from Hercules, CA)
- 2 days ago
- Sonoma, CA (19 miles from Hercules, CA)
- 2 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Associate - Temporary
- San Pablo, CA (4 miles from Hercules, CA)
- 2 days ago
- San Pablo, CA (4 miles from Hercules, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- San Pablo, CA (4 miles from Hercules, CA)
- 2 days ago
- San Pablo, CA (4 miles from Hercules, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Oakland, CA (16 miles from Hercules, CA)
- 2 days ago
- Oakland, CA (16 miles from Hercules, CA)
- 2 days ago
JOB SUMMARY The Customer Service Agent (CSA ) is responsible for handling inbound customer inquiries into the Customer Service Center (CSC). This will include phone, email, and chat responses....
Remote WorkNEW JOB OFFERED - Customer Success Representative
- Oakland, CA (16 miles from Hercules, CA)
- 7 days ago
- Oakland, CA (16 miles from Hercules, CA)
- 7 days ago
service Requirements: -Patience and empathy -A personality where your smile can be heard through the phone -The ability to inject positive energy with all those around you -Strong customer service...
Retail Customer Service Associate
- San Francisco, CA (18 miles from Hercules, CA)
- 8 days ago
- San Francisco, CA (18 miles from Hercules, CA)
- 8 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
NEW Airline Customer Service Agent - San Francisco, CA
- San Francisco, CA (18 miles from Hercules, CA)
- 9 days ago
- San Francisco, CA (18 miles from Hercules, CA)
- 9 days ago
Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful...
Demographic Data for Hercules, CA
Moving to Hercules, CA? Find some basic demographic data about Hercules, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hercules, CA
Highest Education Level
Customer Services in Hercules, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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