Customer Service Jobs in Hayward, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Oakland, CA (10 miles from Hayward, CA)
- 5 days ago
- Oakland, CA (10 miles from Hayward, CA)
- 5 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- San Francisco, CA (19 miles from Hayward, CA)
- 2 days ago
- San Francisco, CA (19 miles from Hayward, CA)
- 2 days ago
Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Aviation Front Desk Customer Service Representative Full Time Job
- San Jose, CA (24 miles from Hayward, CA)
- 1 hour ago
- San Jose, CA (24 miles from Hayward, CA)
- 1 hour ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Loss Prevention Tactical Customer Service Associate II
- Redwood City, CA (16 miles from Hayward, CA)
- 10 hours ago
- Redwood City, CA (16 miles from Hayward, CA)
- 10 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Bilingual Customer Service Representative Cantonese-English - Part Time
- San Francisco, CA (19 miles from Hayward, CA)
- 10 hours ago
- San Francisco, CA (19 miles from Hayward, CA)
- 10 hours ago
As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business....
Bilingual Customer Service Representative - Mandarin-English - Part Time
- San Francisco, CA (19 miles from Hayward, CA)
- 10 hours ago
- San Francisco, CA (19 miles from Hayward, CA)
- 10 hours ago
As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business....
Customer Service Representative
- San Jose, CA (24 miles from Hayward, CA)
- 13 hours ago
- San Jose, CA (24 miles from Hayward, CA)
- 13 hours ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative I
- San Francisco, CA (19 miles from Hayward, CA)
- 17 hours ago
- San Francisco, CA (19 miles from Hayward, CA)
- 17 hours ago
We will rely on you to actively listen to our clients customers, by utilizing your customer service experience, passion, and creativity to meet their needs and deliver a world-class experience across...
Retail Customer Service Specialist
- Sunnyvale, CA (19 miles from Hayward, CA)
- 20 hours ago
- Sunnyvale, CA (19 miles from Hayward, CA)
- 20 hours ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Pharmacy Customer Service Associate
- Concord, CA (19 miles from Hayward, CA)
- 23 hours ago
- Concord, CA (19 miles from Hayward, CA)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Pleasant Hill, CA (19 miles from Hayward, CA)
- 23 hours ago
- Pleasant Hill, CA (19 miles from Hayward, CA)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Eastridge - Full Time
- San Jose, CA (24 miles from Hayward, CA)
- 2 days ago
- San Jose, CA (24 miles from Hayward, CA)
- 2 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Airport Customer Service Agent PT - SFO
- San Francisco, CA (19 miles from Hayward, CA)
- 3 days ago
- San Francisco, CA (19 miles from Hayward, CA)
- 3 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Burlingame, CA (17 miles from Hayward, CA)
- 3 days ago
- Burlingame, CA (17 miles from Hayward, CA)
- 3 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
LP Customer Service Associate II
- Moraga, CA (11 miles from Hayward, CA)
- 3 days ago
- Moraga, CA (11 miles from Hayward, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Hayward, CA
Moving to Hayward, CA? Find some basic demographic data about Hayward, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hayward, CA
Highest Education Level
Customer Services in Hayward, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Driving
- Military Background
- High School Diploma
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Multitasking
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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