Customer Service Jobs in Hayward, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Tactical Loss Prevention Customer Service Associate II
- San Jose, CA (24 miles from Hayward, CA)
- 1 hour ago
- San Jose, CA (24 miles from Hayward, CA)
- 1 hour ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Amazon Locker+ Customer Service Associate
- San Ramon, CA (8 miles from Hayward, CA)
- 1 hour ago
- San Ramon, CA (8 miles from Hayward, CA)
- 1 hour ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Associate - Temporary
- San Jose, CA (24 miles from Hayward, CA)
- 1 day ago
- San Jose, CA (24 miles from Hayward, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Experience Associate I
- San Jose, CA (24 miles from Hayward, CA)
- 1 day ago
- San Jose, CA (24 miles from Hayward, CA)
- 1 day ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative San Francisco Airport
- San Francisco, CA (19 miles from Hayward, CA)
- 1 day ago
- San Francisco, CA (19 miles from Hayward, CA)
- 1 day ago
Overview The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their...
Ramp Agent (Customer Service Agent) - SFO
- San Francisco, CA (19 miles from Hayward, CA)
- 2 days ago
- San Francisco, CA (19 miles from Hayward, CA)
- 2 days ago
Operate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination. Scheduling is based on operational needs. Shifts range from early morning to overnight....
Pharmacy Customer Service Associate
- Alameda, CA (13 miles from Hayward, CA)
- 2 days ago
- Alameda, CA (13 miles from Hayward, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Danville, CA (13 miles from Hayward, CA)
- 2 days ago
- Danville, CA (13 miles from Hayward, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Oakland, CA (8 miles from Hayward, CA)
- 2 days ago
- Oakland, CA (8 miles from Hayward, CA)
- 2 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Part-Time Customer Relations Specialist
- Concord, CA (19 miles from Hayward, CA)
- 2 days ago
- Concord, CA (19 miles from Hayward, CA)
- 2 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Agent Full Time
- San Francisco, CA (19 miles from Hayward, CA)
- 2 days ago
- San Francisco, CA (19 miles from Hayward, CA)
- 2 days ago
American Airlines is seeking Full Time Customer Service Agent at the San Francisco International Airport....
Client Relations Associate - Screen Printing & Graphic Design Shop
- Oakland, CA (10 miles from Hayward, CA)
- 3 days ago
- Oakland, CA (10 miles from Hayward, CA)
- 3 days ago
This role blends customer service, account management, and sales support in a fast-paced creative environment....
- Pleasanton, CA (12 miles from Hayward, CA)
- 3 days ago
- Pleasanton, CA (12 miles from Hayward, CA)
- 3 days ago
Minimum of two or more years of demonstrated experience in a customer service or closely related environment....
Home and Gift Customer Service Associate
- Concord, CA (19 miles from Hayward, CA)
- 3 days ago
- Concord, CA (19 miles from Hayward, CA)
- 3 days ago
General Summary The Home & Gift Customer Service Associate/Merchandiser will assist customers, operate engraving equipment, define and implement a creative visual merchandising strategy for new...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- San Jose, CA (24 miles from Hayward, CA)
- 4 days ago
- San Jose, CA (24 miles from Hayward, CA)
- 4 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Demographic Data for Hayward, CA
Moving to Hayward, CA? Find some basic demographic data about Hayward, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hayward, CA
Highest Education Level
Customer Services in Hayward, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »