Customer Service Jobs in Hayward, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual (English/Mandarin/Cantonese) Customer Service Representative
- Oakland, CA (10 miles from Hayward, CA)
- 14 hours ago
- Oakland, CA (10 miles from Hayward, CA)
- 14 hours ago
Customer Service Representative Transdev in Oakland, California is hiring a Customer Service Representativeto act as a liaison for our customers, providers, and client....
- Milpitas, CA (22 miles from Hayward, CA)
- 15 hours ago
- Milpitas, CA (22 miles from Hayward, CA)
- 15 hours ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
- Albany, CA (19 miles from Hayward, CA)
- 1 day ago
- Albany, CA (19 miles from Hayward, CA)
- 1 day ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Customer Service Representative
- Santa Clara, CA (23 miles from Hayward, CA)
- 1 day ago
- Santa Clara, CA (23 miles from Hayward, CA)
- 1 day ago
The Position: The Customer Service Representative is the entry-level classification in the Customer Service Representative series....
Customer Service Associate - Temporary
- Berkeley, CA (17 miles from Hayward, CA)
- 1 day ago
- Berkeley, CA (17 miles from Hayward, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Danville, CA (13 miles from Hayward, CA)
- 1 day ago
- Danville, CA (13 miles from Hayward, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- San Ramon, CA (8 miles from Hayward, CA)
- 1 day ago
- San Ramon, CA (8 miles from Hayward, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Concord, CA (19 miles from Hayward, CA)
- 2 days ago
- Concord, CA (19 miles from Hayward, CA)
- 2 days ago
Your Opportunity Customer Service RepresentativeCalifornia Check Cashing StoresConcord, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions...
Real Estate & Customer Experience, Associate
- San Jose, CA (24 miles from Hayward, CA)
- 2 days ago
- San Jose, CA (24 miles from Hayward, CA)
- 2 days ago
Must be able to work well with internal partners (leasing, accounting, construction etc.) as part of an integrated customer service team....
Loss Prevention Tactical Customer Service Associate
- Foster City, CA (13 miles from Hayward, CA)
- 2 days ago
- Foster City, CA (13 miles from Hayward, CA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Oakland, CA (10 miles from Hayward, CA)
- 2 days ago
- Oakland, CA (10 miles from Hayward, CA)
- 2 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- San Jose, CA (24 miles from Hayward, CA)
- 3 days ago
- San Jose, CA (24 miles from Hayward, CA)
- 3 days ago
About the ideal candidate: Minimum of 1 year experience in Tourism industry or Customer Service environment.....
- San Jose, CA (24 miles from Hayward, CA)
- 3 days ago
- San Jose, CA (24 miles from Hayward, CA)
- 3 days ago
service skills are required Excellent verbal and written communications skills Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas Ability...
Customer Service Representative/Office Assistant
- Concord, CA (19 miles from Hayward, CA)
- 4 days ago
- Concord, CA (19 miles from Hayward, CA)
- 4 days ago
About the Job: Were looking for a Customer Service Representative whos organized, detail-oriented, and enjoys helping people....
Customer Service Associate (life science)
- Sunnyvale, CA (19 miles from Hayward, CA)
- 4 days ago
- Sunnyvale, CA (19 miles from Hayward, CA)
- 4 days ago
Job Title: Customer Service Associate Location: Sunnyvale, CA Duration: 10+ Months Pay rate: $30/hr. on W2 Primary Function of Position: As part of the Customer Service Team, you will provide front...
Demographic Data for Hayward, CA
Moving to Hayward, CA? Find some basic demographic data about Hayward, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hayward, CA
Highest Education Level
Customer Services in Hayward, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Long-Term Disability
- Restocking
- Replenishing
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Housekeeping
- Reimbursement
- Retail
- Energetic
- Relationship Management
- Decision Making
- Customer Relations
- Friendliness
- High School Diploma
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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