Customer Service Jobs in Hawthorne, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 166 Jobs

Customer Service Associate - Temporary

  • Anaheim, CA (22 miles from Hawthorne, CA)
  • 2 hours ago
  • Anaheim, CA (22 miles from Hawthorne, CA)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Burbank, CA (19 miles from Hawthorne, CA)
  • 2 hours ago
  • Burbank, CA (19 miles from Hawthorne, CA)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Rosemead, CA (18 miles from Hawthorne, CA)
  • 3 hours ago
  • Rosemead, CA (18 miles from Hawthorne, CA)
  • 3 hours ago

Store 2705221: 8609 Garvey Ave, Rosemead, California 91770 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 13 hours ago
  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 13 hours ago

Customer Service Associate A large distribution company in Vernon, CA, is looking for an organized, self-motivated professional with excellent communications skills to work in our California location...

Customer Service Associate - Bilingual Spanish - Hybrid

  • Woodland Hills, CA (23 miles from Hawthorne, CA)
  • 21 hours ago
  • Woodland Hills, CA (23 miles from Hawthorne, CA)
  • 21 hours ago

Resolves customer service inquiries that require research and interactions with carriers or agents. Generally requires assistance when resolving more complex problems....

Retail Customer Experience Associate, Sherman Oaks Fashion Square - Full Time

  • Sherman Oaks, CA (19 miles from Hawthorne, CA)
  • 1 day ago
  • Sherman Oaks, CA (19 miles from Hawthorne, CA)
  • 1 day ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Representative - Healthcare

  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 1 day ago
  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 1 day ago

Customer Service Representative - Healthcare Responsibilities: Handle a high volume of incoming customer service calls....

Client Service Representative

  • Glendale, CA (18 miles from Hawthorne, CA)
  • 1 day ago
  • Glendale, CA (18 miles from Hawthorne, CA)
  • 1 day ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...

Customer Service Associate

  • Gardena, CA (2 miles from Hawthorne, CA)
  • 1 day ago
  • Gardena, CA (2 miles from Hawthorne, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service Associate

  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 1 day ago
  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 1 day ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative

  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 1 day ago
  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 1 day ago

Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

Paid Panel Immediate Start - Remote Part Time - Customer Service Representative Agent Welcome

  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 1 day ago
  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 1 day ago

Ability to understand and follow both oral and written instructions Customer Service Representative Agent is not compulsory. US residents only....

Remote Work

Customer Support Associate, Bilingual Norwegian (Starlink)

  • Hawthorne, CA
  • 1 day ago
  • Hawthorne, CA
  • 1 day ago

Customer Support Associate, Bilingual Norwegian (Starlink) SpaceX - 3.6 Hawthorne, CA Job Details $24 - $27 an hour 11 hours ago Benefits Stock options Paid parental leave Employee stock purchase...

Luvalle Book Customer Service Representative

  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 1 day ago
  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 1 day ago

Duties: Sale Order Fulfillment Sales floor Management Interpersonal and customer service skills Multitasking and organizational skills Time-management skills Ability to answer a high volume of calls...

Customer Service Representative

  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 2 days ago
  • Los Angeles, CA (6 miles from Hawthorne, CA)
  • 2 days ago

Previous customer service experience is helpful but not required we offer full training. Why Red Label Enterprises?...

Demographic Data for Hawthorne, CA

Moving to Hawthorne, CA? Find some basic demographic data about Hawthorne, CA below.

Local
National
97,653
1,400
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Udemy
customer service
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Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Hawthorne, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hawthorne, CA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hawthorne, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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