Customer Service Jobs in Greenbrae, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 59 Jobs

Customer Service Representative

  • San Francisco, CA (13 miles from Greenbrae, CA)
  • 21 days ago
  • San Francisco, CA (13 miles from Greenbrae, CA)
  • 21 days ago

Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....

Veterinary Client Service Representative

  • San Francisco, CA (13 miles from Greenbrae, CA)
  • 3 hours ago
  • San Francisco, CA (13 miles from Greenbrae, CA)
  • 3 hours ago

Job Overview: Our Veterinary CSR ensures prompt customer service to our clients and promotes greater efficiency by helping with the flow of the hospital....

Customer Service Representative

  • San Francisco, CA (13 miles from Greenbrae, CA)
  • 8 hours ago
  • San Francisco, CA (13 miles from Greenbrae, CA)
  • 8 hours ago

Customer Service Representative NMI Group San Francisco, CA, US 1 day ago Quick Job type Full-time Quick Job description Join Our Team as a Customer Service Representative!...

Pharmacy Customer Service Associate

  • San Bruno, CA (23 miles from Greenbrae, CA)
  • 2 days ago
  • San Bruno, CA (23 miles from Greenbrae, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Part-Time)

  • Brisbane, CA (19 miles from Greenbrae, CA)
  • 2 days ago
  • Brisbane, CA (19 miles from Greenbrae, CA)
  • 2 days ago

Job Description Scope of Position: Ensure the proper and timely movement and clearance of freight, while providing exceptional customer service within the customer service department....

Customer Service Associate

  • San Francisco, CA (13 miles from Greenbrae, CA)
  • 2 days ago
  • San Francisco, CA (13 miles from Greenbrae, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Experience Associate

  • San Francisco, CA (13 miles from Greenbrae, CA)
  • 3 days ago
  • San Francisco, CA (13 miles from Greenbrae, CA)
  • 3 days ago

This role offers a unique opportunity to be part of a dynamic team and gain exposure to various aspects of our business, including growth, customer service, and process development....

Loss Prevention Customer Service Associate II

  • Oakland, CA (21 miles from Greenbrae, CA)
  • 4 days ago
  • Oakland, CA (21 miles from Greenbrae, CA)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative 1 - Bilingual

  • Vallejo, CA (24 miles from Greenbrae, CA)
  • 4 days ago
  • Vallejo, CA (24 miles from Greenbrae, CA)
  • 4 days ago

. - Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. - Handles special calls including escrow, bankruptcies, delinquent...

Customer Service Representative 1

  • Vallejo, CA (24 miles from Greenbrae, CA)
  • 4 days ago
  • Vallejo, CA (24 miles from Greenbrae, CA)
  • 4 days ago

. - Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. - Handles special calls including escrow, bankruptcies, delinquent...

Customer Service Associate - Temporary

  • San Rafael, CA (2 miles from Greenbrae, CA)
  • 4 days ago
  • San Rafael, CA (2 miles from Greenbrae, CA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Petaluma, CA (22 miles from Greenbrae, CA)
  • 5 days ago
  • Petaluma, CA (22 miles from Greenbrae, CA)
  • 5 days ago

JOB RESPONSIBILITIES Customer Service: Promptly answer customer inquiries via phone and email. Work with team to give best in class service. Track order shipments and follow up with customers....

Loss Prevention Customer Service Associate II

  • Emeryville, CA (15 miles from Greenbrae, CA)
  • 5 days ago
  • Emeryville, CA (15 miles from Greenbrae, CA)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - Work From Home

  • Hercules, CA (15 miles from Greenbrae, CA)
  • 9 days ago
  • Hercules, CA (15 miles from Greenbrae, CA)
  • 9 days ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Representative

  • San Francisco, CA (13 miles from Greenbrae, CA)
  • 11 days ago
  • San Francisco, CA (13 miles from Greenbrae, CA)
  • 11 days ago

salary: $23 - $25 per hour shift: First work hours: 8 AM - 5 PM education: High School Responsibilities As a Customer Service Representative, job duties includeL Provide exceptional customer service...

Demographic Data for Greenbrae, CA

Moving to Greenbrae, CA? Find some basic demographic data about Greenbrae, CA below.


Local
National
12,718
468
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Greenbrae, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Greenbrae, CA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Greenbrae, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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