Customer Service Jobs in Granite Bay, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Placerville, CA (20 miles from Granite Bay, CA)
- 8 hours ago
- Placerville, CA (20 miles from Granite Bay, CA)
- 8 hours ago
Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer....
Customer Service Representative - Police Department
- Citrus Heights, CA (8 miles from Granite Bay, CA)
- 10 hours ago
- Citrus Heights, CA (8 miles from Granite Bay, CA)
- 10 hours ago
Provide high quality, economical services to the Citrus Heights community, placing emphasis on responsive customer service....
Customer Service Representative
- Sacramento, CA (21 miles from Granite Bay, CA)
- 2 days ago
- Sacramento, CA (21 miles from Granite Bay, CA)
- 2 days ago
Research customer service complaints and answer customer questions; consult with management for direction to resolve complaints....
Customer Service Representative (6:30-3:30pm PST Shift)
- Sacramento, CA (21 miles from Granite Bay, CA)
- 3 days ago
- Sacramento, CA (21 miles from Granite Bay, CA)
- 3 days ago
About this Opportunity: As a Customer Service Representative, you will provide basic technical support and assistance to customers via e-mail, phone, or chat....
- Sacramento, CA (21 miles from Granite Bay, CA)
- 3 days ago
- Sacramento, CA (21 miles from Granite Bay, CA)
- 3 days ago
Customer Experience Associates will be expected to provide exceptional customer service by answering phones and handling all customer interactions through our CRM, Salesforce. effectively in a positive...
Customer Service Representative
- Sacramento, CA (21 miles from Granite Bay, CA)
- 4 days ago
- Sacramento, CA (21 miles from Granite Bay, CA)
- 4 days ago
service - Collaborate with team members to achieve individual and team goals Experience - Strong customer service skills with the ability to effectively communicate with diverse customers - Bilingual...
Customer Service Representative/Dispatcher
- Sacramento, CA (21 miles from Granite Bay, CA)
- 4 days ago
- Sacramento, CA (21 miles from Granite Bay, CA)
- 4 days ago
We are seeking a passionate, highly-motivated, and social-media savvy Customer Service Representative/Dispatcher to work in our office....
Customer Service Representative
- Elk Grove, CA (22 miles from Granite Bay, CA)
- 4 days ago
- Elk Grove, CA (22 miles from Granite Bay, CA)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Associate
- Elk Grove, CA (22 miles from Granite Bay, CA)
- 4 days ago
- Elk Grove, CA (22 miles from Granite Bay, CA)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Overnight Client Service Representative (Receptionist)
- Loomis, CA (4 miles from Granite Bay, CA)
- 4 days ago
- Loomis, CA (4 miles from Granite Bay, CA)
- 4 days ago
Candidates are expected to have strong customer service skills to handle emotionally-charged situations with compassion and understanding....
Amazon Locker+ Customer Service Associate
- Folsom, CA (6 miles from Granite Bay, CA)
- 6 days ago
- Folsom, CA (6 miles from Granite Bay, CA)
- 6 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative
- Rancho Cordova, CA (11 miles from Granite Bay, CA)
- 6 days ago
- Rancho Cordova, CA (11 miles from Granite Bay, CA)
- 6 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Loss Prevention- Customer Service Associate II
- Sacramento, CA (21 miles from Granite Bay, CA)
- 6 days ago
- Sacramento, CA (21 miles from Granite Bay, CA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Sacramento, CA (21 miles from Granite Bay, CA)
- 6 days ago
- Sacramento, CA (21 miles from Granite Bay, CA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Sacramento, CA (21 miles from Granite Bay, CA)
- 7 days ago
- Sacramento, CA (21 miles from Granite Bay, CA)
- 7 days ago
As a Customer Service Representative, you will be part of the Community Resident Support supporting the Customer Service Team....
Demographic Data for Granite Bay, CA
Moving to Granite Bay, CA? Find some basic demographic data about Granite Bay, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Granite Bay, CA
Highest Education Level
Customer Services in Granite Bay, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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