Customer Service Jobs in Grand Terrace, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 54 Jobs

Customer Service Representative

  • Ontario, CA (19 miles from Grand Terrace, CA)
  • 12 hours ago
  • Ontario, CA (19 miles from Grand Terrace, CA)
  • 12 hours ago

A growing manufacturing company in Ontario, CA is seeking a skilled and friendly Customer Service Representative to join their team....

Warehouse Customer Care Representative - 3:30PM

  • Riverside, CA (4 miles from Grand Terrace, CA)
  • 22 hours ago
  • Riverside, CA (4 miles from Grand Terrace, CA)
  • 22 hours ago

2nd shift (4 Days, 10 hour shifts) Schedule: Sun-Mon, Thurs-Fri Hours: 3:30pm-2am Perform customer service duties such as processing customer orders, tracking product availability, and handling any...

Customer Service Representative

  • Eastvale, CA (18 miles from Grand Terrace, CA)
  • 22 hours ago
  • Eastvale, CA (18 miles from Grand Terrace, CA)
  • 22 hours ago

FASTSIGNS #69909 is hiring for a Customer Service Representative to join our team!...

Customer Service Representative

  • Yucaipa, CA (17 miles from Grand Terrace, CA)
  • 1 day ago
  • Yucaipa, CA (17 miles from Grand Terrace, CA)
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Fontana, CA (8 miles from Grand Terrace, CA)
  • 1 day ago
  • Fontana, CA (8 miles from Grand Terrace, CA)
  • 1 day ago

Position: Customer service representative Shift: First shift 6 :00a m ; 2 :30pm, Monday-Friday Pay $22.00 In addition to the general job description below, the ideal candidate will also possess the...

Warehouse Customer Service Representative

  • Redlands, CA (9 miles from Grand Terrace, CA)
  • 1 day ago
  • Redlands, CA (9 miles from Grand Terrace, CA)
  • 1 day ago

Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...

Loss Prevention Customer Service Associate II

  • Redlands, CA (9 miles from Grand Terrace, CA)
  • 1 day ago
  • Redlands, CA (9 miles from Grand Terrace, CA)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate - Temporary

  • Beaumont, CA (19 miles from Grand Terrace, CA)
  • 2 days ago
  • Beaumont, CA (19 miles from Grand Terrace, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

BED Senior Customer Care Representative

  • Ontario, CA (19 miles from Grand Terrace, CA)
  • 5 days ago
  • Ontario, CA (19 miles from Grand Terrace, CA)
  • 5 days ago

service experience or a High School Diploma and eleven (11) years of customer service experience?...

BED Customer Care Representative

  • Ontario, CA (19 miles from Grand Terrace, CA)
  • 5 days ago
  • Ontario, CA (19 miles from Grand Terrace, CA)
  • 5 days ago

service experience or a High School Diploma and six (6) years of customer service expereince?...

Customer Service Associate - Miller Center

  • Ontario, CA (19 miles from Grand Terrace, CA)
  • 5 days ago
  • Ontario, CA (19 miles from Grand Terrace, CA)
  • 5 days ago

High school diploma or equivalent and two (2) years' of experience in an administrative office environment with an emphasis in customer service required....

Customer Service Associate

  • Riverside, CA (4 miles from Grand Terrace, CA)
  • 6 days ago
  • Riverside, CA (4 miles from Grand Terrace, CA)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative CSR, Building and Construction, CA

  • Fontana, CA (8 miles from Grand Terrace, CA)
  • 6 days ago
  • Fontana, CA (8 miles from Grand Terrace, CA)
  • 6 days ago

This position is located in Fontana, CA Customer Service Representative CSR, Building and Construction, CA...

Customer Service Representative $20/HR

  • Loma Linda, CA (3 miles from Grand Terrace, CA)
  • 6 days ago
  • Loma Linda, CA (3 miles from Grand Terrace, CA)
  • 6 days ago

Service experience Preferred industry (medical/legal) We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification....

Customer Service Representative/Account Manager

  • Riverside, CA (4 miles from Grand Terrace, CA)
  • 6 days ago
  • Riverside, CA (4 miles from Grand Terrace, CA)
  • 6 days ago

We pride ourselves on fostering a collaborative environment that values integrity, professional growth, and exceptional customer service....

Demographic Data for Grand Terrace, CA

Moving to Grand Terrace, CA? Find some basic demographic data about Grand Terrace, CA below.


Local
National
13,150
197
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Fundamentals of Customer Centricity
De-code the practice of a customer-centric approach to achieve service excellence, sustainable customer delight and positive advocacy. Customer-centricity is an approach to doing business that...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Grand Terrace, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Grand Terrace, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Grand Terrace, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »