Customer Service Jobs in Goleta, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Loss Prevention Customer Service Associate II
- Santa Barbara, CA (4 miles from Goleta, CA)
- 8 hours ago
- Santa Barbara, CA (4 miles from Goleta, CA)
- 8 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Santa Barbara, CA (4 miles from Goleta, CA)
- 7 days ago
- Santa Barbara, CA (4 miles from Goleta, CA)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace...
- Carpinteria, CA (14 miles from Goleta, CA)
- 18 days ago
- Carpinteria, CA (14 miles from Goleta, CA)
- 18 days ago
Our Client Service Representatives provide high-quality and exceptional customer service at all times....
Customer Service Representative
- Santa Barbara, CA (4 miles from Goleta, CA)
- 25 days ago
- Santa Barbara, CA (4 miles from Goleta, CA)
- 25 days ago
A well-known establishment in Santa Barbara, CA is looking for a Customer Service Representative to join their team!...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Solvang, CA (23 miles from Goleta, CA)
- 29 days ago
- Solvang, CA (23 miles from Goleta, CA)
- 29 days ago
Apply to become a State Farm Customer Service Representative responsible for taking care of existing customers and up-selling additional products. Unexpected events happen....
Assist customers by effectively resolving all customer service issues....
- Santa Barbara, CA (4 miles from Goleta, CA)
- 30+ days ago
- Santa Barbara, CA (4 miles from Goleta, CA)
- 30+ days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative
- Ventura, CA (24 miles from Goleta, CA)
- 30+ days ago
- Ventura, CA (24 miles from Goleta, CA)
- 30+ days ago
Store 2705212: 11051 Citrus Dr, Ventura, California 93004 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Loan Closet
- Santa Barbara, CA (4 miles from Goleta, CA)
- 30+ days ago
- Santa Barbara, CA (4 miles from Goleta, CA)
- 30+ days ago
About Us: At VNA Health, our mission is to revolutionize healthcare through compassion and innovation, ensuring every individual's well-being is prioritized. We're dedicated to empowering our...
Amazon Locker+ Customer Service Associate
- Ventura, CA (24 miles from Goleta, CA)
- 45+ days ago
- Ventura, CA (24 miles from Goleta, CA)
- 45+ days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
- Santa Ynez, CA (21 miles from Goleta, CA)
- 60+ days ago
- Santa Ynez, CA (21 miles from Goleta, CA)
- 60+ days ago
Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service...
Sales & Customer Service Associate
- Santa Barbara, CA (4 miles from Goleta, CA)
- 60+ days ago
- Santa Barbara, CA (4 miles from Goleta, CA)
- 60+ days ago
Day-to-Day: Provide outstanding customer service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage...
Demographic Data for Goleta, CA
Moving to Goleta, CA? Find some basic demographic data about Goleta, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Goleta, CA
Highest Education Level
Customer Services in Goleta, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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