Customer Service Jobs in Glendale, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 158 Jobs
Liberty Mutual Insurance

Licensed Customer Service Representative

Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....

Remote Work

Full Time Sales and Customer Service Representative

  • Pasadena, CA (8 miles from Glendale, CA)
  • moments ago
  • Pasadena, CA (8 miles from Glendale, CA)
  • moments ago

The ideal candidate will be a positive, energetic, motivated employee with strong sales skills/customer service skills, as well as solid computer and cash handling skills....

Retail Customer Service II

  • Covina, CA (22 miles from Glendale, CA)
  • 3 hours ago
  • Covina, CA (22 miles from Glendale, CA)
  • 3 hours ago

The anticipated posting closing date is on or around 4/29/25 QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...

Customer Service Representative I

  • La Mirada, CA (23 miles from Glendale, CA)
  • 13 hours ago
  • La Mirada, CA (23 miles from Glendale, CA)
  • 13 hours ago

The Customer Service role has a wide list of responsibilities....

Customer Service Representative

  • City of Industry, CA (19 miles from Glendale, CA)
  • 13 hours ago
  • City of Industry, CA (19 miles from Glendale, CA)
  • 13 hours ago

Customer service to internal and external customers. Solicits internal and external customer feedback to improve service and processes. Responds to requests for service and assistance....

Credit and Payments Customer Service Representative

  • Irwindale, CA (21 miles from Glendale, CA)
  • 13 hours ago
  • Irwindale, CA (21 miles from Glendale, CA)
  • 13 hours ago

CREDIT AND PAYMENTS CUSTOMER SERVICE REPRESENTATIVE IN IRWINDALE, CA, USA!...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Los Angeles, CA (13 miles from Glendale, CA)
  • 14 hours ago
  • Los Angeles, CA (13 miles from Glendale, CA)
  • 14 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Associate

  • Monterey Park, CA (11 miles from Glendale, CA)
  • 15 hours ago
  • Monterey Park, CA (11 miles from Glendale, CA)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Northridge, CA (15 miles from Glendale, CA)
  • 15 hours ago
  • Northridge, CA (15 miles from Glendale, CA)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Hybrid or Remote)

  • Los Angeles, CA (13 miles from Glendale, CA)
  • 17 hours ago
  • Los Angeles, CA (13 miles from Glendale, CA)
  • 17 hours ago

and integrity instituting a highly responsive and unsurpassed level of customer service....

Remote Work

Amazon Locker+ Customer Service Associate

  • Long Beach, CA (23 miles from Glendale, CA)
  • 2 days ago
  • Long Beach, CA (23 miles from Glendale, CA)
  • 2 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Culver City, CA (13 miles from Glendale, CA)
  • 2 days ago
  • Culver City, CA (13 miles from Glendale, CA)
  • 2 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative

  • Torrance, CA (23 miles from Glendale, CA)
  • 3 days ago
  • Torrance, CA (23 miles from Glendale, CA)
  • 3 days ago

service personality (important) Experience minimum 5 years Beneficial Skills and Experience: Automotive Aftermarket Experience Oracle Education/Training/Certifications: High School Diploma Work Environment...

(Medi-Cal) Customer Service Representative

  • Long Beach, CA (23 miles from Glendale, CA)
  • 3 days ago
  • Long Beach, CA (23 miles from Glendale, CA)
  • 3 days ago

Your Role Remote Position (disclaimer: remote status is subject to change upon company discretion at any time). Our Medi-Cal Customer Experience Teams receive incoming telephone calls from our...

Customer Service Representative - Food Service Distribution and Produce

  • Bell, CA (15 miles from Glendale, CA)
  • 3 days ago
  • Bell, CA (15 miles from Glendale, CA)
  • 3 days ago

As a Food Service Distribution and Produce Customer Service Representative, you will be part of the Customer Service Department supporting our dedicated team....

Demographic Data for Glendale, CA

Moving to Glendale, CA? Find some basic demographic data about Glendale, CA below.

Local
National
177,360
6,745
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Glendale, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Glendale, CA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Glendale, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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