Customer Service Jobs in Garden Grove, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 201 Jobs
Eagle Rock Pet Care

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Airport Customer Service Agent (PT) -LGB

  • Long Beach, CA (19 miles from Garden Grove, CA)
  • moments ago
  • Long Beach, CA (19 miles from Garden Grove, CA)
  • moments ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Agent - $18.00 + $1,000 Sign-on bonus

  • Los Angeles, CA (22 miles from Garden Grove, CA)
  • 1 hour ago
  • Los Angeles, CA (22 miles from Garden Grove, CA)
  • 1 hour ago

Were seeking individuals with vibrant personalities who love interacting with people. As a Ready Line or Return Agent, youll be a vital part of our team, acting as a Key Company Promoter and the...

Customer Service Associate - Temporary

  • San Gabriel, CA (24 miles from Garden Grove, CA)
  • 2 hours ago
  • San Gabriel, CA (24 miles from Garden Grove, CA)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Cypress, CA (6 miles from Garden Grove, CA)
  • 2 hours ago
  • Cypress, CA (6 miles from Garden Grove, CA)
  • 2 hours ago

A renowned company is seeking Customer Service professionals to join their team. This role can offer you fantastic growth potential, an excellent company culture, and excellent benefits....

Loss Prevention Tactical Customer Service Associate

  • Compton, CA (18 miles from Garden Grove, CA)
  • 3 hours ago
  • Compton, CA (18 miles from Garden Grove, CA)
  • 3 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Santa Ana, CA (5 miles from Garden Grove, CA)
  • 4 hours ago
  • Santa Ana, CA (5 miles from Garden Grove, CA)
  • 4 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Senior Customer Service Representative

  • S el Monte, CA (19 miles from Garden Grove, CA)
  • 16 hours ago
  • S el Monte, CA (19 miles from Garden Grove, CA)
  • 16 hours ago

We are actively seeking for Customer Service Representative to handle our growing online and wholesale business. This position is based in our S El Monte, California fulfillment center....

Customer Service Associate

  • Buena Park, CA (5 miles from Garden Grove, CA)
  • 16 hours ago
  • Buena Park, CA (5 miles from Garden Grove, CA)
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Customer Service Representative

  • Ontario, CA (24 miles from Garden Grove, CA)
  • 19 hours ago
  • Ontario, CA (24 miles from Garden Grove, CA)
  • 19 hours ago

Adecco is looking for a** **Bilingual Customer Service Representative** **.** **Pay rate:** $ 19.00/hr....

Remote Benefits Customer Service Representative- MUST LIVE WITHIN 2 HOURS OF SAN DIEGO, CA

  • Ontario, CA (24 miles from Garden Grove, CA)
  • 19 hours ago
  • Ontario, CA (24 miles from Garden Grove, CA)
  • 19 hours ago

HELPING PEOPLE - NO WEEKENDS - NORMAL Business Hours Skills Customer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension...

Remote Work

Customer Service Representative

  • Brea, CA (9 miles from Garden Grove, CA)
  • 19 hours ago
  • Brea, CA (9 miles from Garden Grove, CA)
  • 19 hours ago

Provide outstanding and exceptional customer service. KEY COMPETENCIES & SKILLS Excellent written and verbal communication skills. Proficient in Microsoft Office and ERP systems....

Customer Service Representative

  • Irvine, CA (10 miles from Garden Grove, CA)
  • 19 hours ago
  • Irvine, CA (10 miles from Garden Grove, CA)
  • 19 hours ago

**RESPONSIBILITIES** + Answer all incoming concerns/needs from all customers + Key pick-up request, Handle transportation/routing on delivery questions + Process will-call orders + Provide customers...

Customer Service Representative

  • Carson, CA (19 miles from Garden Grove, CA)
  • 19 hours ago
  • Carson, CA (19 miles from Garden Grove, CA)
  • 19 hours ago

The Customer Service Representative is accountable to performance KPIs used to monitor department performance....

Demographic Data for Garden Grove, CA

Moving to Garden Grove, CA? Find some basic demographic data about Garden Grove, CA below.

Local
National
174,409
3,657
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Garden Grove, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Garden Grove, CA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Garden Grove, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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