Customer Service Jobs in Fullerton, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 213 Jobs

Customer Service Representative

  • Montclair, CA (17 miles from Fullerton, CA)
  • 11 days ago
  • Montclair, CA (17 miles from Fullerton, CA)
  • 11 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Air Cargo Lead Customer Service Agent - Mercury 213

  • Los Angeles, CA (21 miles from Fullerton, CA)
  • moments ago
  • Los Angeles, CA (21 miles from Fullerton, CA)
  • moments ago

Job Summary The Lead Customer Service Agent is responsible for aspects of the Customer Service Agent position (as described below) Responsible to greet and assist customers and ensure proper documentation...

Customer Service Representative

  • East Los Angeles, CA (18 miles from Fullerton, CA)
  • moments ago
  • East Los Angeles, CA (18 miles from Fullerton, CA)
  • moments ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

(Medicare/MedSupp) Customer Service Representative

  • Los Angeles, CA (21 miles from Fullerton, CA)
  • 1 hour ago
  • Los Angeles, CA (21 miles from Fullerton, CA)
  • 1 hour ago

Medicare/MedSupp) Customer Service Representative Blue Shield of CA remote work United States, California, Los Angeles 6300 Canoga Avenue (Show on map) Jun 17, 2025 Your Role Our Senior Markets Customer...

Remote Work

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Pasadena, CA (23 miles from Fullerton, CA)
  • 1 hour ago
  • Pasadena, CA (23 miles from Fullerton, CA)
  • 1 hour ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Veterinary Client Service Representative

  • Garden Grove, CA (6 miles from Fullerton, CA)
  • 4 hours ago
  • Garden Grove, CA (6 miles from Fullerton, CA)
  • 4 hours ago

The Garden Grove Dog and Cat Hospital is looking for a Full-Time Veterinary Client Service Representative to join our busy multi-doctor practice located in Garden Grove. Being a receptionist in...

Customer Service Associate - Temporary

  • Anaheim, CA (4 miles from Fullerton, CA)
  • 4 hours ago
  • Anaheim, CA (4 miles from Fullerton, CA)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Costa Mesa, CA (13 miles from Fullerton, CA)
  • 4 hours ago
  • Costa Mesa, CA (13 miles from Fullerton, CA)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Ontario, CA (18 miles from Fullerton, CA)
  • 4 hours ago
  • Ontario, CA (18 miles from Fullerton, CA)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Corona, CA (18 miles from Fullerton, CA)
  • 4 hours ago
  • Corona, CA (18 miles from Fullerton, CA)
  • 4 hours ago

Staffmark has an outstanding opportunity for a motivated individual to fill a Customer Service Representative position in Corona, CA....

C/T Customer Service Associate

  • Ontario, CA (18 miles from Fullerton, CA)
  • 5 hours ago
  • Ontario, CA (18 miles from Fullerton, CA)
  • 5 hours ago

High School Diploma or equivalent and minimum of one (1) year of experience in an office environment that includes customer service and bookkeeping required....

Customer Service Representative

  • Rosemead, CA (16 miles from Fullerton, CA)
  • 5 hours ago
  • Rosemead, CA (16 miles from Fullerton, CA)
  • 5 hours ago

Store 2705221: 8609 Garvey Ave, Rosemead, California 91770 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Los Angeles, CA (21 miles from Fullerton, CA)
  • 14 hours ago
  • Los Angeles, CA (21 miles from Fullerton, CA)
  • 14 hours ago

Customer Service Associate A large distribution company in Vernon, CA, is looking for an organized, self-motivated professional with excellent communications skills to work in our California location...

Retail Customer Experience Associate, South Coast Plaza - Full Time

  • Costa Mesa, CA (13 miles from Fullerton, CA)
  • 1 day ago
  • Costa Mesa, CA (13 miles from Fullerton, CA)
  • 1 day ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative - Healthcare

  • Los Angeles, CA (21 miles from Fullerton, CA)
  • 1 day ago
  • Los Angeles, CA (21 miles from Fullerton, CA)
  • 1 day ago

Customer Service Representative - Healthcare Responsibilities: Handle a high volume of incoming customer service calls....

Demographic Data for Fullerton, CA

Moving to Fullerton, CA? Find some basic demographic data about Fullerton, CA below.


Local
National
143,278
4,001
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Fullerton, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fullerton, CA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fullerton, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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