Customer Service Jobs in Fresno, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Madera, CA (20 miles from Fresno, CA)
- 45+ days ago
- Madera, CA (20 miles from Fresno, CA)
- 45+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent....
Customer Service Agent - Full Time - Fresno Yosemite Airport FAT
- Fresno, CA
- 1 hour ago
- Fresno, CA
- 1 hour ago
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent....
Store 2708734: 247 E Olive Ave, Fresno, California 93728 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Must be able to multi task, provide excellent customer service, check in vehicles, schedule appointments, process transactions and communicate well with customers, vendors and insurance companies....
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
Requirements Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Clovis, CA (6 miles from Fresno, CA)
- 5 days ago
- Clovis, CA (6 miles from Fresno, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Health Care Benefit Administrator Must have customer service experience. Healthcare or medical experience preferred, but not required....
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Retail Customer Experience Associate, Mall of Louisiana - Full Time
- Fresno, CA
- 16 days ago
- Fresno, CA
- 16 days ago
Id : REQ_564361, Title : Retail Customer Experience Associate, Mall of Louisiana - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...396,...
Service and Management on an on-going basis regarding any noticed trends with insurance companies Verify insurance carriers are listed in the company's database system, if not request the new carrier...
Customer Service Representative - Personal Lines - Fresno, CA
- Fresno, CA
- 18 days ago
- Fresno, CA
- 18 days ago
Customer Service Representative - Personal Lines - Fresno, CA A highly trusted and committed insurance brokerage with over 40 years in the business is searching for a customer-focused professional to...
Demographic Data for Fresno, CA
Moving to Fresno, CA? Find some basic demographic data about Fresno, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Fresno, CA
Highest Education Level
Customer Services in Fresno, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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