Customer Service Jobs in Fremont, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 82 Jobs

Spanish Bilingual Remote Customer Service Representative

  • Mountain View, CA (11 miles from Fremont, CA)
  • 14 hours ago
  • Mountain View, CA (11 miles from Fremont, CA)
  • 14 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative (CSR)

  • Stanford, CA (14 miles from Fremont, CA)
  • 14 hours ago
  • Stanford, CA (14 miles from Fremont, CA)
  • 14 hours ago

+-----------------------------------+-----------------------------------+| Job Title: | Customer Service / || | Telecommunications Attendant I |+-----------------------------------+-----------------...

Boss Revolution - Customer Care Representative

  • Campbell, CA (19 miles from Fremont, CA)
  • 14 hours ago
  • Campbell, CA (19 miles from Fremont, CA)
  • 14 hours ago

BOSS REVOLUTION - CUSTOMER CARE REPRESENTATIVE GuatemalaIDT Corporation - BOSS Revolution /User Experience /On-Site APPLY FOR THIS JOB Our Customer Service representatives provide support to our customers...

Customer Service Representative/Inside Sales Representative

  • San Jose, CA (16 miles from Fremont, CA)
  • 18 hours ago
  • San Jose, CA (16 miles from Fremont, CA)
  • 18 hours ago

Provide excellent customer service via face to face, phone calls and e-mails....

Mobile Client Service Representative

  • Livermore, CA (19 miles from Fremont, CA)
  • 18 hours ago
  • Livermore, CA (19 miles from Fremont, CA)
  • 18 hours ago

The MCSR also performs business development, and customer service-related duties....

Retail Customer Service Supervisor

  • Campbell, CA (19 miles from Fremont, CA)
  • 1 day ago
  • Campbell, CA (19 miles from Fremont, CA)
  • 1 day ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Remote Customer Service Representative

  • Mountain View, CA (11 miles from Fremont, CA)
  • 1 day ago
  • Mountain View, CA (11 miles from Fremont, CA)
  • 1 day ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Associate

  • Mountain View, CA (11 miles from Fremont, CA)
  • 1 day ago
  • Mountain View, CA (11 miles from Fremont, CA)
  • 1 day ago

Providing quality customer service is at the core of our team's goals....

# Retail Customer Experience Associate, Stanford Shopping Center - Full Time

  • Palo Alto, CA (12 miles from Fremont, CA)
  • 1 day ago
  • Palo Alto, CA (12 miles from Fremont, CA)
  • 1 day ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Associate

  • Campbell, CA (19 miles from Fremont, CA)
  • 2 days ago
  • Campbell, CA (19 miles from Fremont, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Success Representative

  • San Jose, CA (16 miles from Fremont, CA)
  • 2 days ago
  • San Jose, CA (16 miles from Fremont, CA)
  • 2 days ago

Job Segment: Cloud, Customer Service Representative, Data Center, Customer Service, Technology...

HR Service Center Customer Service Associate, Fixed-Term (6 Vacancies)

  • Palo Alto, CA (12 miles from Fremont, CA)
  • 3 days ago
  • Palo Alto, CA (12 miles from Fremont, CA)
  • 3 days ago

This position reports to the HRSC Customer Service Supervisor....

Client Service Representative II

  • Palo Alto, CA (12 miles from Fremont, CA)
  • 3 days ago
  • Palo Alto, CA (12 miles from Fremont, CA)
  • 3 days ago

. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication...

HR Service Center Customer Service Associate

  • Palo Alto, CA (12 miles from Fremont, CA)
  • 3 days ago
  • Palo Alto, CA (12 miles from Fremont, CA)
  • 3 days ago

This position reports to the HRSC Customer Service Supervisor....

Customer Service Representative

  • Stanford, CA (14 miles from Fremont, CA)
  • 3 days ago
  • Stanford, CA (14 miles from Fremont, CA)
  • 3 days ago

Detailed Job Description: Client: Education Job Title: Medical Customer Service Representative Location: Stanford, CA 94305, USA - Onsite Role Duration: 3 Months (Extension/Conversion will be based...

Demographic Data for Fremont, CA

Moving to Fremont, CA? Find some basic demographic data about Fremont, CA below.


Local
National
230,509
5,633
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Fremont, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fremont, CA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fremont, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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