Customer Service Jobs in Freedom, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Retail Customer Experience Associate, Salinas Northridge - Full Time

  • Salinas, CA (20 miles from Freedom, CA)
  • 21 hours ago
  • Salinas, CA (20 miles from Freedom, CA)
  • 21 hours ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Retail Customer Service Cashier

  • Salinas, CA (20 miles from Freedom, CA)
  • 1 day ago
  • Salinas, CA (20 miles from Freedom, CA)
  • 1 day ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative - Work From Home

  • Los Gatos, CA (23 miles from Freedom, CA)
  • 4 days ago
  • Los Gatos, CA (23 miles from Freedom, CA)
  • 4 days ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Retail Customer Service Associate

  • Monterey, CA (24 miles from Freedom, CA)
  • 4 days ago
  • Monterey, CA (24 miles from Freedom, CA)
  • 4 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Santa Cruz, CA (22 miles from Freedom, CA)
  • 8 days ago
  • Santa Cruz, CA (22 miles from Freedom, CA)
  • 8 days ago

Service Center Santa Cruz JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Associate

  • Gilroy, CA (12 miles from Freedom, CA)
  • 9 days ago
  • Gilroy, CA (12 miles from Freedom, CA)
  • 9 days ago

Heat Wave Visual Customer Service Associate Easy Apply Gilroy, CA Easy Apply Job Summary: We are seeking a detailed-oriented and computer savvy Customer Service Associate to join our team on a full-time...

Pharmacy Customer Service Associate

  • Gilroy, CA (12 miles from Freedom, CA)
  • 10 days ago
  • Gilroy, CA (12 miles from Freedom, CA)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bi-Lingual Customer Service Representative

  • Gilroy, CA (12 miles from Freedom, CA)
  • 11 days ago
  • Gilroy, CA (12 miles from Freedom, CA)
  • 11 days ago

Why Gilroy Customer Service? Heres Why Eligible for Medical, Dental, Vision and Life Insurance benefits on Day 1! Great employee discount! Paid weekly! 401K with Company Match!...

Client Service Representative II (Client Services)

  • Monterey, CA (24 miles from Freedom, CA)
  • 13 days ago
  • Monterey, CA (24 miles from Freedom, CA)
  • 13 days ago

This position represents the front-line of customer service and customer perceptions and is critical in demonstrating the Companys commitment to complete customer satisfaction....

Flexible Customer Service Associate

  • Monterey, CA (24 miles from Freedom, CA)
  • 14 days ago
  • Monterey, CA (24 miles from Freedom, CA)
  • 14 days ago

Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....

Retail Customer Service Representative

  • Santa Cruz, CA (22 miles from Freedom, CA)
  • 15 days ago
  • Santa Cruz, CA (22 miles from Freedom, CA)
  • 15 days ago

Summary of Position The Retail Store Customer Service Representative is responsible for providing customer service to our customers at our retail stores and via email/phone....

Customer Service Representative

  • Scotts Valley, CA (22 miles from Freedom, CA)
  • 21 days ago
  • Scotts Valley, CA (22 miles from Freedom, CA)
  • 21 days ago

Minimum Qualifications: 6+ months of customer service or related experience. Strong phone and computer multitasking skills....

Customer Service Representative

  • Watsonville, CA (3 miles from Freedom, CA)
  • 29 days ago
  • Watsonville, CA (3 miles from Freedom, CA)
  • 29 days ago

Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...

Customer Service Representative

  • Santa Cruz, CA (22 miles from Freedom, CA)
  • 30+ days ago
  • Santa Cruz, CA (22 miles from Freedom, CA)
  • 30+ days ago

Client Service Representative INTRODUCTION The purpose of this position is to serve as receptionist at Pacific and Santa Cruz Veterinary Specialists, to perform record keeping duties, to perform...

Part-Time Customer Service Representative

  • Scotts Valley, CA (22 miles from Freedom, CA)
  • 30+ days ago
  • Scotts Valley, CA (22 miles from Freedom, CA)
  • 30+ days ago

Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the...

Demographic Data for Freedom, CA

Moving to Freedom, CA? Find some basic demographic data about Freedom, CA below.


Local
National
6,603
133
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Freedom, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Freedom, CA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Freedom, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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