Customer Service Jobs in Fountain Valley, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 143 Jobs
Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Customer Care Representative II

  • Pomona, CA (21 miles from Fountain Valley, CA)
  • 1 hour ago
  • Pomona, CA (21 miles from Fountain Valley, CA)
  • 1 hour ago

The role provides effective customer service by using knowledge of company policies and procedures and maintaining a positive, empathetic, and professional attitude toward customers....

Customer Service Representative

  • Eastvale, CA (24 miles from Fountain Valley, CA)
  • 1 hour ago
  • Eastvale, CA (24 miles from Fountain Valley, CA)
  • 1 hour ago

FASTSIGNS #69909 is hiring for a Customer Service Representative to join our team!...

Customer Service Representative - Remote in CA

  • Cypress, CA (9 miles from Fountain Valley, CA)
  • 5 hours ago
  • Cypress, CA (9 miles from Fountain Valley, CA)
  • 5 hours ago

At the end, you’ll know you performed with integrity and delivered the best customer service experience making your customers feel better because they talked to you....

Remote Work

Customer Service Associate - PT/Evenings

  • Long Beach, CA (19 miles from Fountain Valley, CA)
  • 5 hours ago
  • Long Beach, CA (19 miles from Fountain Valley, CA)
  • 5 hours ago

Minimum Requirements\: 1+ years of experience in customer service is required. Must have Microsoft Office Suite and Windows 7+ experience with strong computer skills....

Customer Service Associate

  • Long Beach, CA (19 miles from Fountain Valley, CA)
  • 5 hours ago
  • Long Beach, CA (19 miles from Fountain Valley, CA)
  • 5 hours ago

Minimum Requirements\: 1+ years of experience in customer service is required. Must have Microsoft Office Suite and Windows 7+ experience with strong computer skills....

Customer Service Representative

  • Orange, CA (6 miles from Fountain Valley, CA)
  • 5 hours ago
  • Orange, CA (6 miles from Fountain Valley, CA)
  • 5 hours ago

Customer Service Representative CalOptima CalOptima Health is seeking a highly motivated Customer Service Representative to join our team....

Amazon Locker+ Customer Service Associate

  • La Habra, CA (15 miles from Fountain Valley, CA)
  • 14 hours ago
  • La Habra, CA (15 miles from Fountain Valley, CA)
  • 14 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Data Entry/Customer Service Representative

  • Fountain Valley, CA
  • 1 day ago
  • Fountain Valley, CA
  • 1 day ago

Previous Experience A minimum of 3 years in the data entry, clerical or customer service field or a related position....

Customer Service Representative

  • Corona, CA (24 miles from Fountain Valley, CA)
  • 1 day ago
  • Corona, CA (24 miles from Fountain Valley, CA)
  • 1 day ago

AppleOne has partnered with a growing HVAC organization to assist them in hiring a Customer Service Representative to join their team!...

Customer Service Representative I

  • Torrance, CA (22 miles from Fountain Valley, CA)
  • 1 day ago
  • Torrance, CA (22 miles from Fountain Valley, CA)
  • 1 day ago

Customer Service Representative I Job Number: 358371 Category: Administrative Mfg Support Description: #NowHiring #CustomerServiceRepresentative Job Title: Customer Service Representative I Contract...

Customer Service Representative - Pest Control

  • South El Monte, CA (23 miles from Fountain Valley, CA)
  • 1 day ago
  • South El Monte, CA (23 miles from Fountain Valley, CA)
  • 1 day ago

Termite and Pest Control Company located in El Monte is looking for a Customer Service Representative....

Customer Service Representative

  • Santa Fe Springs, CA (16 miles from Fountain Valley, CA)
  • 1 day ago
  • Santa Fe Springs, CA (16 miles from Fountain Valley, CA)
  • 1 day ago

Service Center Santa Fe Springs PART-TIME JOB SUMMARY Caliber Collision has an immediate job opening for a Part -Time Customer Service Representative to perform all-purpose duties, which may include...

Pharmacy Customer Service Associate

  • Placentia, CA (13 miles from Fountain Valley, CA)
  • 1 day ago
  • Placentia, CA (13 miles from Fountain Valley, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Huntington Beach, CA (2 miles from Fountain Valley, CA)
  • 1 day ago
  • Huntington Beach, CA (2 miles from Fountain Valley, CA)
  • 1 day ago

**Job Details** Position: Customer Service Representative Location: Pacific City (Huntington Beach, CA) Pay Rate: $18.50/hr Hours: Part-time (20-30 hours/week) The Spirit of the Position: The Customer...

Demographic Data for Fountain Valley, CA

Moving to Fountain Valley, CA? Find some basic demographic data about Fountain Valley, CA below.

Local
National
57,192
2,056
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Fountain Valley, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fountain Valley, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fountain Valley, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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