Customer Service Jobs in Forest Falls, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Yucaipa, CA (10 miles from Forest Falls, CA)
- 11 hours ago
- Yucaipa, CA (10 miles from Forest Falls, CA)
- 11 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Warehouse Customer Service Representative
- Redlands, CA (18 miles from Forest Falls, CA)
- 21 hours ago
- Redlands, CA (18 miles from Forest Falls, CA)
- 21 hours ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Loss Prevention Customer Service Associate II
- Redlands, CA (18 miles from Forest Falls, CA)
- 21 hours ago
- Redlands, CA (18 miles from Forest Falls, CA)
- 21 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Beaumont, CA (15 miles from Forest Falls, CA)
- 1 day ago
- Beaumont, CA (15 miles from Forest Falls, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative $20/HR
- Loma Linda, CA (24 miles from Forest Falls, CA)
- 5 days ago
- Loma Linda, CA (24 miles from Forest Falls, CA)
- 5 days ago
Service experience Preferred industry (medical/legal) We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification....
LP Customer Service Associate II
- Palm Springs, CA (21 miles from Forest Falls, CA)
- 8 days ago
- Palm Springs, CA (21 miles from Forest Falls, CA)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Community Outreach / Customer Service Representative
- Redlands, CA (18 miles from Forest Falls, CA)
- 11 days ago
- Redlands, CA (18 miles from Forest Falls, CA)
- 11 days ago
Service team members to review client expectations, sales metrics, customer service results, and production goals Qualities of an Ideal Candidate: Genuinely interested in problem-solving, creative...
Wireless Customer Service Representative
- Redlands, CA (18 miles from Forest Falls, CA)
- 11 days ago
- Redlands, CA (18 miles from Forest Falls, CA)
- 11 days ago
metrics, and outreach goalsNavigate client-provided handheld technology to assist in customer service before, during, and after the sales process Qualifications for a Successful Wireless Customer Service...
Customer Service Representative
- Beaumont, CA (15 miles from Forest Falls, CA)
- 12 days ago
- Beaumont, CA (15 miles from Forest Falls, CA)
- 12 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Redlands, CA (18 miles from Forest Falls, CA)
- 15 days ago
- Redlands, CA (18 miles from Forest Falls, CA)
- 15 days ago
Coordinate with warehouse staff to ensure timely order fulfillment and shipping. Monitor shipments and provide updates or tracking information to customers....
Pharmacy Customer Service Associate
- Beaumont, CA (15 miles from Forest Falls, CA)
- 19 days ago
- Beaumont, CA (15 miles from Forest Falls, CA)
- 19 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Yucaipa, CA (10 miles from Forest Falls, CA)
- 20 days ago
- Yucaipa, CA (10 miles from Forest Falls, CA)
- 20 days ago
Store 2709216: 31429 Yucaipa Blvd, Yucaipa, California 92399 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Redlands, CA (18 miles from Forest Falls, CA)
- 24 days ago
- Redlands, CA (18 miles from Forest Falls, CA)
- 24 days ago
Customer Service Representative Location: Redlands, CA Type: Contract Job #308050 Seeking to work for a very friendly Company in Redlands, CA....
Centralized Office Customer Service Representative
- Colton, CA (24 miles from Forest Falls, CA)
- 30+ days ago
- Colton, CA (24 miles from Forest Falls, CA)
- 30+ days ago
At Ashley, we're more than a businesswe're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're...
Airport Customer Service Agent (AA) - PSP (PT)
- Palm Springs, CA (21 miles from Forest Falls, CA)
- 45+ days ago
- Palm Springs, CA (21 miles from Forest Falls, CA)
- 45+ days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Demographic Data for Forest Falls, CA
Moving to Forest Falls, CA? Find some basic demographic data about Forest Falls, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Forest Falls, CA
Highest Education Level
Customer Services in Forest Falls, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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